3 Yıldız Baguio Otellerini Bulun

"I had an amazing experience at this hotel from start to finish. The staff were incredibly warm, welcoming, and always ready to help with anything I needed. I especially appreciated the attention to detail and the genuine hospitality shown by every team member. The location was perfect, making it easy to explore the area while still feeling like a peaceful retreat. I would absolutely stay here again and highly recommend this hotel to anyone looking for comfort, convenience, and exceptional service."

"Upon check-in at around 1200, we requested an early check-in because I have a PWD with me, and we were given 1 room, though I booked 2 rooms, acceptable because early check-in depends on the availability of the room. Thank you for the help. The facility is clean, and our room cleaner in room 9004 is commendable, but the other room was not cleaned, unsure about the standard cleaning procedure (daily or as per request). Some staff members are courteous, but others are not. Upon check out, the check-out policy was 1200 due to unavoidable circumstances. We were delayed checking out. I requested a little bit of delay but hotel insisted that we need to vacate the room as the next occupant is ready to check in. Question k lang nong kmi ang mag early check-in is d pwede dahil ndun pa ang ocupant pero nung kmi ang nadelay pramg ang higpit nila at we don't have a choice. Kaya prang unfair man. The food was good Unhappy ako sa experience k dun sa early check in at check out need to improve on that part cguro"

"I had a pleasant and comfortable stay here. The room was clean, cozy, and nicely designed with warm lighting. The staff were friendly and helpful, which made me feel welcome. Overall, a good experience — just a few small things could be improved, but I’d still be happy to stay here again. 😊"

"Everything was fine and great. Staff were very nice with good services. Location is great, easy to reach the main touristy spots. There was renovation during my stay, so heard some noise but not a big deal. The sound proof was considered okay. Very tiny noise from the renovation I heard and also when people passed by the corridor and talking. There was no separation between the shower and toilet bowl, but the shower water was hot enough. There was also water dispenser for you to refill water and provided with their glass jar, which is great! Overall, I had a good stay!"

"There are a few points would like to bring up 1. The ceiling fan in the room is functional, However, the wind is totally not strong enough, so turning it on means not turning it on. 2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no. 3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way. 4. Suggest to have USB socket ports at the bed side would be more convenient 5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room. 6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively 7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore. 8. Breakfast not much selection. And many staffs at the counter 9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service. Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then. Thank you!"

"Returning Guest Disappointed – Urgent Improvement Needed Stay: 15-17/Nov/25 Status: Returning Guest We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit. * Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture. * Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones. * Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency. * Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision. Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations."

"It’s spacious and beautiful, we have a good sleep staying here. Fireworks are visible during NYE, we enjoy our stay here. The breakfast is really good and the staff are accommodating and helpful ."

"It is a very nice location, walking distance to SM Baguio, bus terminus, and also lots of restaurants around.. The room was nice and neat, also the service of the staff are great. Keep up the good work.."