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Had such a wonderful stay at Snow Town Hotel. From the moment we arrived, the owner welcomed us with so much warmth and kindness. They are truly one of the friendliest and nicest hosts we’ve ever met. Throughout our stay, the owner always took the time to introduce and show us different activities around Snow Town, making sure we never felt bored and always had something fun to do. Every recommendation was thoughtful and exciting, which made our experience even more memorable. Staying here didn’t just feel like staying at a hotel—it felt like being taken care of by family. Thank you for making our Snow Town trip so special and unforgettable

We had a great stay here. The room was very clean, the staff were friendly, and the service was excellent. A special shoutout to Sun Yu, who was truly exceptional. He brought us around town, explained the local history, and even took us to watch the sunrise and the big drum despite the cold weather. His warmth and hospitality made our trip unforgettable. We will definitely come again and highly recommend this hotel to others!

⭐️⭐️⭐️⭐️⭐️ I just wanted to take a moment to share my incredible experience at Snow Mushroom Hotel. Our stay was nothing short of fantastic, but what truly made this trip unforgettable was the amazing support from the hotel staff. From the very beginning, they arranged all our travel needs, including car rentals and a wonderful driver who also acted as our guide. Wang Jingyu was our primary contact at the hotel, and his excellent communication skills in English made everything even smoother. They also accommodated my food preferences, which added a personal touch to our experience. Their attention to detail and personalized service made our family vacation one of the best we've ever had. We’re filled with beautiful moments and cherished memories thanks to the care, support, and guidance provided by the team here. You all showed remarkable patience and kindness towards my family and me, making our stay truly special. I highly recommend anyone planning to travel to Harbin to contact Snow Mushroom Hotel for all your travel arrangements, not only in Snow Town but also in Harbin, Yabuli, and other places in the region. They can help with booking attraction tickets and any other necessary arrangements. Thank you so much for everything! We hope to visit again in the future and meet all of you once more.

It’s in the Snow town, very peaceful and quiet. The only problem is it said Muslim friendly, but the staff don’t even know what is halal food means so we only ate eggs for breakfast. And also, during shower, the water suddenly turned cold and it does not turn hot again. Thankfully, I already rinse the shower gel from my body. Plus, I hope the staff can response to the customer earlier for example, when I wanted to book a transportation from Harbin city to Snow town. It took a long time for the staff to response that I had to spend a lot of time waiting on being accepted to Wechat. It was frustrated honestly.

We stayed at Mountain Talk for four nights and had a very pleasant experience. The hotel is strategically located inside Snow Village, making it easy to explore the area, especially during winter. The room was clean, well maintained, and offered a beautiful view of the snow-covered landscape, which made the stay feel extra special. The environment is very peaceful, perfect for families and travelers who want to relax after a full day in the snow. What truly stood out was the hospitality. The staff, especially Mr. Haizi, was extremely accommodating and helpful. He assisted us many times and made sure our stay was comfortable and smooth from start to finish. Tips for future guests: • Choose a room with a window view for the full snow village experience. • Winter nights can be very cold, so bring proper thermal wear even indoors. • The location is ideal if you want to enjoy night walks and early morning views without rushing. • If you need help with transport, schedules, or basic arrangements, do not hesitate to ask the staff. They are very willing to assist. Overall, Mountain Talk is a cozy and welcoming place to stay, with excellent service and a calm atmosphere. Highly recommended for those visiting Snow Village in winter, especially families.

The room was overall superb, sadly I had to rate the cleanliness low due to the bad and smelly ventilation in the toilet and bathroom, even if I turn on the exhaust it’s really smelly (even before using). Overall loved it with the more secluded area and have my own view of the snowy forest. Staff was definitely friendly, breakfast was alright, beware of bringing overly heavy luggage as there’s no lift, however staff would actually help carry luggage up.

We came to Snow Town without any itinerary and honestly had no idea what to do there. What truly stood out was not only how clean and well-maintained the hotel and rooms were, but the exceptional hospitality we received. Every single staff member was incredibly kind, helpful, and welcoming. From the moment we arrived, we felt genuinely taken care of. The breakfast was very good and especially comforting in the cold weather, adding to the warmth of the entire experience. Due to my busy schedule, I wasn’t able to secure transportation from Location A to Snow Town in time. Amazingly, the team went out of their way to help arrange transportation within 24 hours—while I was already at the airport on my way to Harbin. That alone speaks volumes about their dedication and care for their guests. A heartfelt and special thank you to Xiao Zhi. He was with us every step of the way—guiding us, checking in on us, and always making sure we were okay. He helped us plan our itinerary with genuine care and never once tried to sell or push any activities. Everything he did came from a place of sincerity. He truly wanted us to enjoy Snow Town, and that made all the difference. Some may feel the price is higher compared to other accommodations, but it is worth every single cent. You are not just paying for a place to stay, you are paying for genuine care, exceptional service, and heartfelt hospitality that makes you feel truly valued. From the reception staff, to the cleaners, to those serving breakfast, every individual played a part in making our stay so special and unforgettable. This experience exceeded all expectations, and I would recommend this place without even a moment of hesitation. I would 1000% encourage anyone visiting Snow Town to book with them—you will not regret it. Our experience would have been completely different without them. Thank you to the entire team for giving us such a beautiful, warm, and unforgettable experience ❤️

100分的東北之旅，必須給滿分！從預訂到退房全程體驗感拉滿。預訂房間之後老闆娘直接聯繫了我們，擔心沒有來到過東北，給我們提前免費的行程參考，擔心我們踩雷提前避坑！很耐心！酒店環境乾淨整潔，裝修有格調，房間採光好、床品舒適，洗漱用品齊全。老闆娘熱情專業，來之前還貼心提醒注意事項。早餐種類相比市區有些遜色，但來之前我們對比了雪鄉很多早餐，覺得雪季酒店的早餐真的就是第一名了！在餐廳點了晚餐，味道好，性價比超高。地理位置優越，出行就有大巴車比較方便。整體無可挑剔，強烈推薦帶寶寶來、孩子玩雪很開心！

Definitely the place to stay ! ทำเลที่ตั้งดีเยี่ยมมาก เมื่อรถบัสมาถึงสามารถเดินไปยังโรงแรมได้ในระยะใกล้ โรงแรมตั้งอยู่ใจกลาง Snow Town ทำให้การเดินเล่นและท่องเที่ยวสะดวกสบายเป็นอย่างยิ่ง ภายในโรงแรมน่าจะเพิ่งได้รับการปรับปรุงและรีโนเวทใหม่ทั้งหมด จึงให้ความรู้สึกสะอาด ทันสมัย และพักผ่อนได้อย่างสบาย การสื่อสารกับพนักงานทำได้ง่ายผ่านแอป WeChat ซึ่งเป็นแอปที่ใช้กันอย่างแพร่หลายในประเทศจีน และยังช่วยแปลภาษาได้อีกด้วย ครั้งนี้ได้เข้าพักที่นี่ 2 คืน แต่ครั้งหน้าตั้งใจว่าจะกลับมาพักอย่างน้อย 7 คืนแน่นอน ประทับใจมาก ๆ The location is excellent. When the bus arrives, the hotel is just a short walk away. It is right in the center of Snow Town, making it very convenient to stroll around. The hotel seems to have been recently fully renovated inside, which made the stay extremely comfortable. Communication with the staff was easy via WeChat, a commonly used app in China that also helps with translation. We stayed here for 2 nights this time, but next time we will definitely stay at least 7 nights. We absolutely loved it so much!

Located almost at the end of Snow Rhyme Street. We hired luggage transport services for RMB20/ luggage to and from our hotel to the bus station. Room was spacious and comfortable but since 5 of us were non smokers.. It was difficult for me to sleep at night when the cigarettes smoke from other room seeping into our room as I sleep near the closed window. I wear face mask to sleep. Breakfast was basic. Hotel entrance at below picture..