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Yayınlanma tarihi6 Kas 2024
Misafir Kullanıcı
I’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
Daha Fazla Göster
Gecelik başlangıç fiyatı:107 €
Yayınlanma tarihi20 Haz 2025
Anonim Kullanıcı
Best hotel we stayed in the caucasus! Room size was big. Loved the professional service from the front desk, very clean rooms, amazing breakfast and after 2 days of having breakfast in the hotel, the very attentive staff at the breakfast area even rem my surname! That was a pleasant surprise! Enjoyed every moment here and was sad to leave. Will definitely recommend everyone to stay!!!
Daha Fazla Göster
Gecelik başlangıç fiyatı:136 €
Yayınlanma tarihi9 Nis 2025
Misafir Kullanıcı
Great location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
Daha Fazla Göster
Gecelik başlangıç fiyatı:166 €
Yayınlanma tarihi18 Kas 2025
Misafir Kullanıcı
The hotel is in a great location.The room is spacious,clean and provide daily housekeeping service.We enjoy the breakfast buffet ,the lady in the kitchen and the chef are very nice and attentive.The receptiom staff are all polite and friendly. I will book this hotel again and will definitely recommend it to my family and friends.
Daha Fazla Göster
Gecelik başlangıç fiyatı:105 €
Yayınlanma tarihi1 Nis 2023
Joana
This Hotel is New but location wasn’t in the center of the city , it is 15 mins to drive or 45 mins to walk to central however there’s 5 mins walk away from Metro.
The Room was clean, very clean, praise for their housekeeping!, Spacious and well- appointed.
The bed was comfortable and the amenities provided were much appreciated.
I booked a standard room w/out breakfasts or meal so no comment about the food.
Overall, my experience at this hotel is rated 4star, I was pleasantly surprised by the level of service and accommodations provided at such a low rate. I will definitely be recommending this hotel to friends and family and look forward to staying with them again in the future.
Daha Fazla Göster
Gecelik başlangıç fiyatı:111 €
Yayınlanma tarihi24 Nis 2025
Andrii Kovalchuk
Отличный новый отель в центре города. Везде можно дойти пешком. Небольшие номера, но комфортные. Удобная кровать, подушки.
Отличный спа, сауна, оборудованный спортзал. Приятный сервис. У меня был день рождения, отель поздравил вкусным десертом. Приятно.
На все просьбы реагировали очень быстро. Однозначно вернемся сюда вновь.
Daha Fazla Göster
Gecelik başlangıç fiyatı:184 €
Yayınlanma tarihi3 Tem 2025
Glamur
Доброжелательный и гостеприимный персонал. Рядом центральный рынок. До площади Республики минут 20 пешком. До аэропорта на такси 25-30 минут. Цены на проживание в отеле очень завышены! Завтраки разнообразные, нормальные. В номере есть всё необходимое, тапочки, халаты, зелёный чай, кофе, бутылка воды. Есть платный мини бар в номере. ТВ можно смотреть только через YouTube. Wi-Fi ловит нормально. Если к вам пришли гости, то в этом отеле их просто не пропустят номер. Об этом на сайте не указано, очень странные правила.
Daha Fazla Göster
Gecelik başlangıç fiyatı:90 €
Yayınlanma tarihi1 Ara 2023
Rose AA
Hotel is helpful and friendly. Quick service. Front desk help me booking taxi. They explained to me all the hotel services clearly.
I dont use any hotel facilities.
I had 1 time breakfast on 1st day arrival. Food is variety and good.
Hotel is walking distance to Cascade and city centre. City is safe and alive at night.
Cascade can be seen from hotel window
Many restaurants/cafe walking distance from hotel open morning till 11pm. Very convenient.
Daha Fazla Göster
Gecelik başlangıç fiyatı:98 €
Yayınlanma tarihi19 Haz 2023
Misafir Kullanıcı
Hotel is good but basic. Good breakfast, 10 min walk from republic square and close to the parliament building
Daha Fazla Göster
Gecelik başlangıç fiyatı:50 €