4 Yıldız Chengde Otellerini Bulun

"The staff automatically upgraded our room. They allowed us for late check up till 4pm the next day which helped us a lot because our high speed train back to Beijing was at 6:40pm. The hotel is located at the back lane of the commercial street 二仙居。we can get taxi easily in front of the hotel. We stayed there during low peak season, we had good service in the hotel. We loved the free supper served at 9:30pm."

"The hotel location is strategic; many shops nearby the area. Apart from that, it's newly renovated with a huge size bedroom. It has a comfortable and clean king size bed with toilet, washroom and sink; all separated. We can open 3 pieces of luggage at the same time! Furthermore, it's a modern hotel embedded with robots to control the lighting, curtains, etc... The receptionist even arranges for a robot to deliver us a shower cap and bath towels (very advanced hotel). On the final day, the staff even called didi to fetch us to the airport, complimentary service. Overall, we are very happy with our stay and definitely chose this hotel again if we were to visit Chengde again although the breakfast is not fantastic but it doesn't matter to us. Recommend to stay!"

"Hotel is up on a hill, so need to walk steep upslope every time we walk back to hotel after exploring surrounding areas to shop, see attractions. If taking didi/taxi, pls inform the driver to drive up even if they see the barricade. The barricade will auto-lift up to allow cars in. Rooms are clean. Service is superb. Highly recommend the tour guide at the hotel. Highly recommend the restaurant at the hotel. Cute deers and friendly cats within the hotel compound that roam freely."

"We love this hotel. Staff were friendly and this lady: 阳阳晓明 was very friendly and helpful, giving us tips and suggestions on where to go. If you need help when booking this place, just add her. She will translate the messages you send ber using her wechat's translation app. On our first evening here we crossed the road outside the hotel and had a lovely time exploring. See pics to see what it looks like :-)"

"環境：十分不錯，周圍去哪都近，也可以免費停車。 衞生：房間衞生做的也很不錯。 服務：本來是去考試的，結果早晨發現時間自己都算錯了。把房退了，後續打電話溝通發現還可以住到中午，非常感謝幾位服務人員，還特地要了他們的工號，感謝。"

"Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay."

"典型的老牌星級酒店，裝修，設施，房間佈局都能回想到幾十年前入住的星級酒店。老驥伏櫪，志在千里，勇於與新生代暴發户同台競技，勇氣可嘉！ 溥老手書的匾額大氣輝煌，熠熠生輝！酒店位置極佳，出門路對面就是避暑山莊，公交站就在門口，方便出行，路邊餐廳密佈，三餐不愁。"

"Room was clean and spacious. We requested for smoke-free treatment and the room had no smell of smoke. Good variety of Chinese dishes at breakfast, will be nice to have more porridge options. 特别感谢前台主管李晓琳热心帮我们解决问题。We would specially like to thank the front desk staff Aileen. We encountered some issues charging our EV and she went the extra mile to solve our problem."

"Location is easily accessible. Lots of food varieties and touristy areas being just a stone throw away or a 10mins drive away. Service within the hotel is the best where they start from offering a warm cup of tea upon stepping into the hotel. The staff is a friendly as your personal concierge that look into your daily requirements! From offering different pillow type to sending personalised message card with mini fruit basket. Will definitely stay there again if I visit Chengde!"

"超讚的酒店，地理位置優越，打個車5-6元就能到附近的萬達廣場，晚上吃吃逛逛挺方便。其次，酒店的早餐很豐盛，大人孩子都喜歡。這家酒店的服務員都特別熱情，讓你體會到賓至如歸之情。"