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"Great service and spacious, clean rooms! The only downside was a noisy AC unit—we turned it off and braved the cold instead. 😂 Pros: ＞ Easy transport (frequent shuttles + 10 RMB taxis). Great extras like hot springs and snow tubing. Cons: ＞ Icy, man-made snow (painful falls!). Double pricing for the holidays—and apparently, it’s not even peak season yet! Would love to explore more of the resort facilities next time."

"most affordable option within the entire ski resort, located at the end of the resort but the resort isn't very big so walking a few mins more is perfectly fine. Very nice and comfortable, ski passes for each night of stay, access to the hotel's own hot spring (i believe it is the only hotel in the resort with this), buffet breakfasts, and free airport pick-up/drop-offs make this hotel a very good value stay!"

"The hotel is well located, about 30 min by taxi from Baishan Changbaishan airport, 10 min walk from the West slope departure center as well as many restaurants. It looks majestic from the outside and inside, although a bit old. You can enjoy inside and outside hot springs of different kinds and temperatures. There is a huge buffet with various choices for breakfast (Chinese dishes mainly, two kind of fruits and some Western options). The room was very spacious and comfortable. The carpet floor was not very clean and the room smelled like cigarette on the first day, although we asked for a non smoking room. After leaving the window open the whole day it was better and the smell did not come back."

"❄️ The hotel is not the most convenient choice for families with young children or for less experienced skiers, as it is located away from the city centre. Guests always need to rely on shuttles or taxis to get around. The city centre is also where the hot springs, water park, and the snow and ice attractions are located, so unfortunately a lot of time is wasted in transport. 🚐 Shuttle service is a clear area for improvement. The frequency is limited, and we often had to wait quite a while—sometimes missing two full shuttles before being able to board. Increasing the number of shuttles would make a big difference. 🎿 Ski passes are flexible: they can be used on any day, including check-in and check-out days. Usage is limited to once per night, and you can choose either daytime or nighttime skiing—but not both on the same day. However, you don’t need to use them on consecutive days, which gives families more freedom to plan rest days. 🏠 On the positive side, the room was spacious and well equipped. The bar, fitness area, ping-pong room, and yoga room were all enjoyable and added variety to the stay. Breakfast is also quite varied and good."

"I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'."

"怎麼説呢，也不是完全不好，淡季來的長白山，酒店在西坡，靠近遊客中心，玩西坡的話位置還可以，但去的當天西坡基本看不見人，所以不知道400多的價格算貴算便宜，但不管貴和便宜，各方面都衹能説差一點勁兒，雖然説也都在努力了，但離專業和好感都差那麼點兒勁兒 設施：整體還可以，但馬桶還是常規的，對於一個今年剛開業的酒店就差點了，尤其在東北，智能馬桶在冬天不是更友好嘛 服務：也不是不好，但入住當天不停的停電，每次都跟前台説，也讓維修人員來了，除了當天供電確實有問題之外，也是因為取電卡離開房間後就要拔下來，這樣再回房間就又得重新讓維修人員來弄一下，但是既然當天很多房間都這樣情況發生，就不能想到多給一張取電卡嗎。完全是各部門各自為政，沒有統籌的狀態 説有温泉，一共就5個泡池，去了發現有3個都沒開，雖説2個泡也就泡了，但這不就是價格打折扣了嗎，而且沒有一個服務人員提前説，就覺得淡季理所應當吧 早餐也匹配不上所謂的4星價格，還不如麗怡酒店豐富，吃雖然也夠了，但就是覺得名不符實。 總而言之差點意思。"

"環境：説實話，要不是因為機票延誤，我都訂不到這麼好的酒店真的進來有被驚艷到，而且整體的服務環境菜品物做都非常不錯，我們自己平時情侶出遊對於要求還是比較偏高的，他們雖然是民俗 但是我覺得完全不亞於五星級酒店 狠狠碼住 以後來長白山他們就是我的第一選擇"

"此次入住長白山璞宣酒店，真的感受非常棒。首先是酒店裝修風格真的很不錯，環境優雅舒適，給人的感覺非常棒。酒店地理位置也很方便。房間也非常暖和舒適，床品很感覺整潔。七樓還有自助洗衣服務和健身房；二樓餐廳早餐非常豐富，味道也很好。前台服務人員zizi和nina服務耐心熱情，真的讓我們很舒心，下次還會再來選擇入住璞宣酒店。"

"The resort is very well organized and will pick up from the airport with a large bus to Momoland hotel. Manager and staff in Momo are excellent and please add them to WeChat and they will help you navigate the resort with daily piste openings/closing and weather. There's an internal shuttle bus that comes every 1/2 hour to the ski slopes which is just 10 minutes away. If in a hurry - taxi is just 10Yuan anywhere within the resort. Pay by WeChat pay. Room is large but the temp setting is too warm. 25C for winter is quite high and as it's centralized I switch it off and thankfully the windows can get opened. Then the room is really pleasant. Need more lights in the bathroom shower and corridor. I understand Momolands branding is mystery but bathrooms could be brighter :) Otherwise no complaints. Plenty of good food options around hotel and ski village. Ski can get quite crowded but queue moves fast - facial recognition is cool. Piste well designed and safe named after court rankings like gentleman, grand marshall and general (intermediate, advanced) No issues for English speaker - just ask around. Will be back :)"