4 Yıldız Marakeş Otellerini Bulun

I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!

Amaizing gem of a place. Profesional but friendly staff at every corner. The breakfast staff could not do enough for us and so were the reception staff, all of them were so attentive and friendly. The room cleaners left the bedroom spotless everyday.We had a Hammam massage to die for. The two masseurs were so good, that I have to give them 10 out of 10. I had a good few massages in my life, but NEVER one that can equal the one we had the other day. The Facials were 10 out of ten. Nothing absolutely nothing we can find fault with, the only thing I'm disappointed with is myself, as I can only remember the name of one member of staff Abderrahim the night receptionist, but they were many others both female and male that took so much pride in their job. We will definitely be back to definitely have another Hamman . Best hotel by far in the last 5 years. I'm sorry I cannot post more photos.

Place is nice and clean, staff was also very helpful. However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly. Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”. Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night. Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.

Location: very near to the centre and other tourist spots. The area is well guarded as it next to the Royal Palais (which apparently where the royal family resides, you will find guards every corner, and they were all polite. On our first night we were scared at first as we thought the place looks dodgy but it changes quickly as there area is quite popular to other tourist and quite large number of riads could be find in the area. Breakfast: they served us bread, pancake, honey, cheese traingles, orange juice and coffee -generous amount of milk. They were also kind to provide us moroccan tea in the afternoon but you have to ask (whenask about the fee they say it's on the house) Massage: they offered very cheap massages comapre to other spa house, the massage lady was very sweet and friendly. They also offer cheap laundry but my husband lost one pair of his sock. They also serve other things like dinner (but we opted to eat outside) and ammenities. The only thing that we had a problem with is the bathroom because it does not drain quickly so we have to wait till it drained till the next person can do shower. Overall the riad is a good place, noting about their extra ammenities, friendly staff and its price.

The hotel was in a quiet location, the pool was nice. Unfortunately our room was very disappointing. In our first room the AC was not working. Maintenance came to fix it, there was a slight improvement but still not great. Then whilst opening the shower door, the door fell off the wall. This looks like it was because the door had not been maintained. This is not what you would expect in any establishment - let alone a 4* hotel. It also had the potential to be very dangerous, luckily I was strong enough to hold the weight of the door before assistance came. The hotel moved us to a new room and gave us a nice selection of food in our new room which was nice gesture although we would have expected more. The AC in the new room worked well so the room change was welcome. Unfortunately, the fridge in the room was leaking internally so we had to throw away food that we were storing in there as it became damp from an internal leak. One of these occurrences we could probably accept but to have three issues with repairing is not what I expect from Accor. The hotel needs serious maintenance!

Очень симпатичный отель, просторный, чистый и уютный номер! Персонал приветливый, очень быстро меня заселили. А завтрак просто восторг, лучший из всех отелей в Марокко) Расположен в центре, рядом много ресторанов.

バスタブがあって、オールインクルーシブなホテルを探していたらこちらを見つけました。 市内からはタクシーで80MADで、約20分かかりました。 ホテルから市内へ向かう場合のタクシーは150MADとのことです。 市内へはホテルのシャトルバスもありますが、片道1人15MADで、時間も決められているのと、当日予約は埋まっているので、タクシー利用をおすすめします。 バーカウンターやレストランにいたスタッフの方は皆さんとてもフレンドリーで、仕事もてきぱきされてました。 アメニティは、スリッパや歯ブラシ、バスローブなどは全てないです。 また、電源がヨーロッパ仕様なので、変圧器をホテル内にあるショップで80MADで購入しました。 レストラン会場は、朝食、ランチ、ディナー全てビュッフェ形式で、ワインも白、ロゼ、赤が飲み放題でした。 日本の感覚からすると、この値段でこの施設やサービスはあり得ないので、日程に余裕があるならぜひ一度宿泊することをおすすめします。

Harika bir çatı havuzu olan harika bir otel. Oda çok yüksek standartlarda temizlendi ve personel çok harikaydı Amal en iyisiydi! Çok dikkatli ve ilgiliydi, konaklamamızı çok sevdik - çok teşekkür ederim, geri döneceğiz