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The hotel is inside the Scenic spot area, hence it is reqd to register the Didi car license beforehand with the hotel so they can get the free tickets. We got the hotel's WeChat contact beforehand and everything was arranged smoothly. The room is clean, spacious with a gorgeous view facing the sunrise. Totally worth the amount paid. A special shout-out to hotel manager Damon, he didn't speak English but went above and beyond to help us with our queries. Would definitely live here if I went back to Moganshan!

酒店環境很好，服務員都很熱情，早餐也很不錯，前台思佳有問必答，非常温暖，園區內湖的面積很大，房間乾淨整潔，一次性牙具乾淨，有歡迎水果，景色還特別好，裏面有主樓和其他房間，滿意。

We had a fantastic stay at Elephant and Moon resort. The staff was very friendly and welcoming. Throughout the stay, they helped with accommodating our needs, including bringing extra cutlery, glasses, ensuring the jacuzzi was in good condition and ready for use, and delivering food from the restaurant to our room. The breakfast had many options and the dinner menu was very good. The beds were very comfortable and black-out curtains were provided. The facilities were very clean and the surrounding environment truly captures the natural beauty. We truly enjoyed our stay. The Rainfield Pavilion Rachel House exceeded our expectations. We look forward to visiting Elephant and Moon again.

Great hotel !!! Kids were happy with the animal farm , ridding horses , feeding the Llama, goats, chickens and a big ostrich. The food has a good taste. The pool is clean and next to the mountain. Activities for the kids ( like paint a hat ) The kids area is amazing with 2 donut slides and a net walking between the trees . For sure we will be back soon ! The attention of the personal was outstanding I was extremely pleased.

房間呢蠻大的，雖然裝修看上去是花了錢了的 瞭解了下是國企單位 不過風格比較老氣 覺得跟它的價位定位不是很搭 隔音效果一般，晚上遇到隔壁大哥一直在打電話 第二天早上阿姨在外面打掃也有聲音，早餐也是乏善可陳 接駁服務啥的都沒都要靠自己打車 基本是這次出行比較一般的酒店 唯一可能有個點：酒店旁邊就是登山徒步道，可能有需要的人住這裏可以。距離庾村徒步可達。 普通到今天翻記錄我居然沒拍照🧐

度假村被花樹包圍，風一吹花瓣散落浪漫極了。早上被鳥叫聲叫醒，推開窗滿眼綠色混着花香，房間床品很舒服，最驚喜的是露台直對湖景和山谷，泡杯茶坐着發呆都能待一下午。隔音做得不錯，晚上很安靜。早餐有當地特色，管家很熱情面麪俱到。下次來莫干山還會選這家，強烈推薦給想放鬆、喜歡拍照的朋友！

The location is good with some local shops and a shopping centre nearby. The Moganshan tourist centre is about 20 minutes away by Didi. The staff were great! They were very helpful. We enjoyed the pool but there were no towels and deck chairs out. The hotel lobby decor is lovely and welcoming and the artwork is tasteful and modern. The only problem for me was the white shower tiles that could've been cleaner. We had a street view room and the Ayi's were dancing on the square downstairs until 8 p.m. We don't mind them but if you do, it's best to get a mountain/pool view room. Other than that I would recommend this hotel. I would gladly stay here again.

We had a great stay, the room was large, comfortable and very clean. Kids enjoyed all the activities onsite. The hotel grounds are amazing, and it is within walking distance from the village. We had an English speaking customer representative, Rachel, which was great because she helped us order a buggy whenever needed and also answered other practical questions. The only part which was more complicated was the service at the western restaurant, we waited a very long time for our food and there were a lot of misunderstandings… but otherwise I fully recommend staying at this hotel!