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Booked twice and had a bit of problem during check-in as their system shows only one room was booked under the confirmation number. We asked to stay at the first room for the meantime and they gladly allowed us to. They then later called us and told us they’ve already verified that there were indeed two rooms booked under the same confirmation number. They have nice staffs and clean room. Overall, we had a nice and relaxing stay, the room comes with complimentary snacks and drinks, though you can’t bring outside food or drinks within the hotel premises.

We stayed at Nuwa for 3D2N , the experience was great except for the last breakfast day, we went their at around 10am for the buffet breakfast which was located at Hyatt Regency , on the first breakfast day, all went well, no long line, food was good, service was fast, unfortunately on the second day of breakfast service was very bad due high volume of guest who are waiting in line, and the employee who is in charge in the line keep saying that the breakfast will end at exactly 11am, without giving alternative options where can other guest take their breakfast. COD hotels shares one breakfast buffet area (if you want buffet style breakfast) which was in Hyatt Regency Hotel. Good thing I remembered that we could eat breakfast at one of Nuwa's restaurant. But staying at Nuwa's Hotel was a great experience.

Giriş: Giriş işlemleri hızlı ve verimliydi. Lobide ayrıca konforlu oturma alanları mevcut; Grab veya ulaşım beklerken harika bir deneyim. Oda: Odanın Japon esintili tasarımını çok beğendim; ferah, temiz ve özenle düzenlenmişti. Tek dezavantajı, ayarlaması zor olan ve odayı bazen çok soğuk ya da çok sıcak yapan klimaydı. Mini Bar: Mini bar, ücretsiz alkolsüz içecekler, bira, fincan erişte ve patates kızartmasıyla doluydu. Sadece ek ürünler talep ederseniz ödeme yapmanız gerekiyor ki bu da hoş bir dokunuştu. Tuvalet: Tuvalet temizdi, ancak ikinci gece odaya döndüğümde hoş olmayan bir koku fark ettim. Kahvaltı: Otelde iki kahvaltı seçeneği mevcut: 1. kattaki havuz kenarındaki restoranda alakart kahvaltı veya yan taraftaki Hyatt Regency'de açık büfe kahvaltı. İkinci sabah havuz kenarındaki alakart kahvaltıyı tercih ettik, ancak yemekler oldukça vasattı. Porsiyon kontrolü (kişi başı bir içecek ve bir öğün) biraz kısıtlayıcıydı ve etrafta sinekler vardı, bu da deneyimi olumsuz etkiledi. Üçüncü sabah Hyatt Regency'deki açık büfe kahvaltıyı denedik ve çok daha iyiydi. Salatalar, taze meyveler, yumurta büfesi, Filipin yemekleri ve tahıl gevrekleri gibi seçenekler daha genişti. Ancak açık büfeye ulaşmak için kumarhanenin içinden yürümek gerekiyor ve bu da sigara dumanı kokusu nedeniyle rahatsız edici olabiliyor. Alternatif olarak, kumarhaneye uğramamak için sizi arka girişte bırakan bir servis talep edebilirsiniz. Konum: Otelin konumu elverişli, kumarhaneye ve yakındaki bazı restoranlara ulaşım sağlıyor. Ancak, kalabalık ve dumanlı olabileceği için kumarhanenin içinden sık sık geçmek zorunda kalmaktan hoşlanmadım. Olumlu tarafı, Ayala Alışveriş Merkezi sadece 5-8 dakikalık yürüme mesafesinde ve iyi alışveriş ve yemek seçenekleri sunuyor.

Pros: The hotel is near the airport and has lots of stores and restaurants inside. Breakfast is good. Cons: 1. During check in: Receptionist refused our passports and ask for national IDs instead so we needed to insist on the passports because we don't have any national IDs (we live outside the country). 2. During stay: wait time for housekeeping request took 2hours. Hotel staff does not inform beforehand that the private bar locks automatically when deposit is already consumed. What's worse is that they did not get the full deposit upon check in. We could've avoided not being able to drink cold water upon arriving at midnight if they only informed ahead or asked for more money for deposit. Also, unlike other hotels, printing is not complimentary. 3. Checkout: airport transfer is not well coordinated with concierge. Also, instead of checking room thoroughly before completing check out, they would send you an email the day after to let you know that you left stuff inside the room so send an email if there's anything valuable that you remember.

Comfortable stay, only thing I cannot get is I booked two beds for my first stay but because we arrived a little late (4PM) than the check-in time (wc is 2PM) they fully booked the said room and we’re downgraded into 1 bed that would force us to pay another 5K if ever we want to pursue the two beds.. Quite confusing if (supposedly) everything was paid and reserved. Otherwise, it was a great staycation.