G Suites Hotel by Amithya

"Çok rahat ve şiddetle tavsiye ederim. Ancak maalesef olanakları pek iyi değil."

Quest Hotel Darmo - Surabaya by Aston

"Recommended"

Surabaya Suites Hotel Powered by Archipelago

Uzun süreli ziyaretler için ideal olan bu otel, tam donanımlı mutfaklar ve ayrı yaşam alanları ile apart tarzı bir yaşam sunarken, otel hizmetinin sağladığı kolaylıkları da beraberinde getiriyor.

Hotel Bisanta Bidakara Tunjungan

Şehrin en gözde ticari bölgesinde yer alan bu güvenilir ve tam donanımlı otel; konforlu odaları, zengin yemek seçenekleri ve etkinlik olanaklarıyla hem iş seyahatine çıkanların hem de tur gruplarının favorisi.

Royal Regantris Cendana

Geniş odaları, klasik dekoru ve büyük bir havuz ile etkinlik alanları dahil olmak üzere kapsamlı olanaklarıyla tanınan bu köklü otel, ailelere ve iş etkinliklerine hitap ediyor.

Batiqa Hotel Darmo - Surabaya

"Most people visiting Surabaya choose the zoo as an activity, and this hotel is conveniently located about a 10-minute walk away. The surrounding area has a very local, bustling vibe. Right outside, you'll find many street food stalls similar to breakfast spots in China, especially on weekends when Jalan Progo turns into a vibrant market with countless snacks and sundry goods – truly a melting pot of cultures. The hotel's environment and cleanliness are excellent. While there's no bottled water in the room, the water dispenser on each floor is very convenient. Some toiletries need to be requested from the front desk, and the power outlets are only compatible with Indonesian plugs. The call to prayer around 4:30 AM is unavoidable, and the sound insulation from outside isn't great. The breakfast selection isn't vast, but it caters well to a 'Chinese stomach' with fried rice, fried noodles, and noodle soup. Coffee, milk, juice, and other beverages are also available, so you can definitely eat your fill. There's also an in-house coffee station on the ground floor. The service is very enthusiastic. Considering the price, you can't expect too much, but the staff consistently smiles, answers all questions, and even opens doors when you enter or exit – which is already quite impressive."

Hotel Santika Premiere Gubeng Surabaya

"Mantep bange"

Hotel Dafam Pacific Caesar

"Poor service for the kitchen team during breakfast, my family and I came at 06.30 on Friday and there was only 1 employee on standby.. some sections were still empty of condiments such as in the chicken soto and bubh there were no boiled eggs. In the bread section the jam had not been refilled, there was no jam knife. In the egg section there was no employee who said it would only open at 7. However, until 07.40 someone only appeared after I kept asking. When at 07.20 I asked there was no egg station, finally the employee guarding the table took the initiative to ask for it from the kitchen who made it directly but only for scrambled eggs I waited for almost 20 minutes. The service was very slow, the plates & spoons that were arranged were also not very clean. There was still food residue on the spoon. The staff who were supposed to be on standby for breakfast which started at 06.00 am only arrived at almost 08.00 am.. When I checked out I wanted to take my stuff from the freezer when checking in and I waited 40 minutes because the kitchen didn't know where to put my stuff. Even though the receptionist had given me a luggage tag when checking in. The service in the kitchen needs to be improved because it was very slow."

Urbanview Manukan Family Inn Surabaya

Whiz Luxe Hotel Spazio Surabaya

"Very convenient and comfortable hotel in Surabaya. Easy to find Korean restaurants."

Mercure Surabaya Manyar

"⭐ Very Disappointing Experience – I Would Not Recommend This Hotel I booked two rooms at this hotel through Trip.com 2weeks before check-in for my cousin, who was coming for a graduation at UNAIR. The rooms were under similar names but with different last names and two different room types at different prices. I received two separate booking confirmations, and Trip.com confirmed that both reservations were valid. However, on the day of check-in, the hotel claimed they had only received one reservation. My cousin was left without clear information or a proper solution until late in the evening. When I contacted the hotel, a staff member named Nisha repeatedly insisted that she could only see one reservation, despite the fact that I had confirmation for both bookings and Trip.com verified that both were valid. What was most disappointing was the lack of communication and effort from the hotel to resolve the situation promptly. Thankfully, the Trip.com customer service agent was extremely helpful and immediately worked to resolve the problem. I truly appreciate Trip.com for stepping in when the hotel failed to properly handle the situation. This was supposed to be a special occasion for my cousin’s graduation, not a stressful evening dealing with a hotel reservation problem that had already been confirmed. The way this situation was handled was extremely unprofessional. If I could give a negative star rating, I would. Save yourself the time, money, and stress and book another hotel. I would not recommend this hotel."

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

"Our stay at Ciputra was wonderful. Fantastic location adjoining the Ciputra mall with many great restaurants nearby. Thank you to all of the fine professional staff that accompanied the very well appointed room and hotel facilities. The room was beautifully furnished, lovely comfortable bed, large bathroom along with a bathtub with great view. Room was quiet with pleasant views over Surabaya. Executive lounge/bar on 8th floor is a quite area with well appointed bar. The cool pool and jacuzzi on 22nd floor was special with a 270 degree vista over Surabaya city, extra gorgeous during sunset. Restaurant for breakfast had a delicious array of both western and Indonesian dishes in a colorful and fresh ambience. Special thanks to Alicia at reception whom communicated well and passed on the delicious gift for sevice recovery of our lift mishap. Just a slight improvement would be to improve the lighting in the car parking area as very dim and dreary at night."