Westlake Village Otelleri

Good breakfast, suitable for family outings. The room smells a bit tolerable. The surrounding environment is super good and will come next time.

The service is the most important for the hotel. For more than half a month, the whole set of services that such a hotel can provide can be kept at a top priority. Whether it can consider the price of the frequent residents, it will become better.

Still love this place, it is perfect for those who are just looking for a basic, clean, inexpensive place, in a good location. Have been coming here for many years now, each time for a 3-4 day stay. After Covid, the room cleaning services changed and now you only receive towel change and trash take out each day, with full cleaning on the 6th day of stay. Unfortunately, this reduced service was not consistent. On the first day, trash was taken out and towels changed. On the second day, the towel change was left on the table by the TV. On the 3rd day, no service at all. I

This place was amazing. For the rate you really get alot. Not too crazy about the parking fee and that they charge you everyday but it is what it is and maybe hotels even charge more than that. For some strange reason there is a smoky smell in some of the rooms, but they were good about switching us until we found a better room. Windows don't open so if you're on the ground level you miss a lot of the patio noise. It's a lot nicer when it's not as crowded here. The higher levels have a nice view. We did have to make a deposit but they didn't charge us any pet fees. Didn't know if the restaurant was open but we didn't find a menu in the room. It's outdated but in a in a way that adds to its charm. Not a bad place, I recommend it. They had security and compared to lower range lodging in Simi Valley we felt comfortable. Plenty of T.V. channels and plug outlets.

This hotel was wonderful. Very clean. Great service. I will definitely recommend to friends and family.

On July 18th 2022, my husband and I arrived at the HGI in Calabasas at noon which I realize is prior to stated check in time. I absolutely, positively and completely understand that check in time is 4:00 p.m. The problem is that we were informed our room was ready...HOWEVER...in order to check in prior to 4 pm I would have to pay an additional $75.00. I did not pay it. This is on top of the $187.00 a night I was already paying for the room. I was told this was corporate policy....however...NOWHERE...not in large print or the very small print on my reservation was this stated, nor was it stated anywhere on the Hilton Garden Inn website, or the website for this actual property. There were NO signs posted anywhere inside of the hotel stating this fact. If it is a policy, rule, program, plan or procedure it MUST BE STATED SOMEWHERE. . On the website for this actual property...under the tab ”Hotel Policies”...it does not show any fee for early check in, but early check out or late check have $0.00 fees. I have lost count as to how many people I have spoken with including the director of sales at the property (Eduardo) who basically told me they can do as they wish and blew me off. I have been in email contact with the front office manager (Alyssa) at that hotel and her response was the ”thank you for bringing this to our attention...blah, blah, blah”. I did speak with two people in Hilton corporate guest relations and was finally given additional Hilton Honors points. They now consider the case closed. I do not consider the case closed. No one seems to understand that there has to be notification of additional charges. I am still angry and frustrated, and after the way we were treated and disrespected at the hotel and again by all of the many people I have been in contact with I do not feel valued or appreciated as a guest or a Hilton Honors member. I am questioning my future relationship with the Hilton chain.

This is a chain hotel. There are many homes in Los Angeles. The breakfast reception will give you a cash voucher. It's right next to the lobby. The taste is good and the rooms are good!

We came to Simi Valley to visit friends and family. I am so glad we chose this location. The shape of the buildings makes it convenient to all the amenities. The daily breakfast is real food and good coffee and juices, which we appreciated. The rooms have a refrigerator and microwave. The rooms were cleaned early everyday and done when we returned, even with a few special touches. The staff is amazing, pleasant, on top of any needs and always smiling. The rooms could use some updating but the price justifies it. The pool was clean and never got over crowded. The location was close to shopping and the Reagan Library and Museum. We would definitely come again.

Stayed Feb 2023 for my kids hockey tournament. Hotel had us sign a ”behavior” contract before check-in....first Ive ever had to do this. Had a team gathering in the seating area next to the Starbucks after I purchased over $20 worth of breakfast and other also. Was asked by the manager to move our team out of the seating area after we all purchased food. I get why they don't want kids running around but they signed up to host and at the end of the day we are customers too. Stayed in room 209. surfaces in room were dusty and hadn't been wiped down, carpet was stained and needs replacement. 209 has some sort of large fan running below it that vibrates the floor and creates vibration noise...wasn't the A/C. The Starbucks is 2x the price of a normal Starbucks...walk to McKenna's in the parking lot...way better! Overall, decent stay if traveling through, but not the Marriott quality I have experienced in the past.

I stayed at this property many times and was the first choice when coming to the area. It is located in a prime location off the 101 freeway with a Walgreens, Starbucks, and Walmart grocery store within walking distance. This property was on the pricier side, was somewhat dated, and the front-desk staff friendly. I made the reservation May 2022 while there was nothing indicating a parking charge. They have a nice spacious parking lot with overflow parking at the Walmart grocery store next door. I don't see any reason to justify a parking charge, as it was complimentary for at least the past ten years I had stayed there. $10/night was added for each day of the stay without any notice. I will not be returning to this property and will drive an additional ten minutes to the Hampton Inn in Agoura Hills with FREE parking.