"My partner and I stayed here for night due to visiting family. We live in Scotland - We checked in on Saturday 29th September. We were greeted by a pleasant young lady. She was very helpful and informative Regarding our stay. We were due to attend a family party on the Sunday. Unfortunately my partner became unwell overnight. I spoke to a lovely young man - Bradley. I explained my situation and Bradley allowed my partner to stay in the room longer allowing her to rest and feel better before our journey back to Scotland. Bradley showed kindness and empathy. You have a fantastic team."

"I arrived on a stormy night in the lake district - on entering the hotel I was met with a warm glow from the log fire and a very warm welcome from the receptionist. As the hotel dining room was about to close, a room was sorted and the kitchen kept open for an evening meal - a delicious melt in the mouth steak was a pleasure after a 6 hour drive from the south of england, washed down with a welcome glass of Shiraz. The bed was very comfortable, the room had a large bath and separate shower cubicle and copious hot water. The decor and fittings were in sympathy with the age and history of the hotel, a pleasant change from the blandness of more modern mass market hotels. The staff were very friendly and it was a pleasure to be assisted without having to use automated impersonal systems. I will not hesitate to stay at the hotel again when I am next in the area."

"Absolutely beautiful food, staff were amazing and so attentive, we weren't rushed at any point - would highly recommend. The chicken satay was outstanding as was all the food really. There was a birthday balloon on our table for my husband. Such a lovely touch. Keep up the good work "

"We stayed over for 1 night, ready for cycling the Coast to Coast over the weekend. From the moment we arrived through to the moment we left, the staff were great, very hospitable and nothing was too much trouble for them. We ate in the bar and the food was lovely, great Cumberland Sausage and Mustard Mash for me. The breakfast was ok, but served rather cool for me, as though it had been sitting around for a bit. The decor is tired and the hotel could do with a lick of paint, etc, but it was fine for what we needed. Secure bike storage meant peace of mind for our bikes."

"Modern clean friendly Pool and steam room Loves friendly service , nice breakfast and honesty bar Good information folder for area"