Winnersh Otelleri

Lovely hotel. Service and staff excellent. Although hotel is in a commercial area, it is right next to Winnash Triangle station ( 5 min walk) where for £4 off peak return ticket, you can travel the 6 minute journey into Reading. The station is in the centre of Reading high street. Highly recommend Spa and treatments. Great stay.

There was a mix up with the description of the hotel amenities in the app....the travelodge visited did not have a bar/restaurant also the hotel had not gone through modernisation renovations so lack of USB and mains ports

the second i checked in got a very warm welcome from Safia and Prachi which made me feel very happy and is clear that the staff care about their jobs, even though the staff where polite the food was undercooked on multiple occasions during my stay which had also made vomit, i personally think the managers should be more on top of food quality.

This is possibly the worst hotel I have stayed in. The building looks beautiful from the outside and when arriving I thought I was in for a treat, however as soon as I stepped inside I was contemplating paying £200 for a room at Premier Inn. The place is really run down, falling apart at the seams. On check in I was directed to the “Kendrick Building” and was told my room was on the first floor. Unfortunately there are about 5 different staircases each leading to 4 or 5 rooms, there aren’t any connecting corridors linking them all. Eventually I gave up and went back to reception and was escorted to the room. The room numbers follow no logic, I was in a room that started with a 9 and the room next to me started with a 5. On entering the room I was again thinking about walking back out and paying over the odds for a Premier In . It was really bad. Peeling paint, bashed up walls and a strange smell. At least the bed would be comfortable right? No. It was rock solid and seemed to be very short compared to most other budget hotel beds. The sheets had a few faint stains but were otherwise clean. It was fairly noisy so I thought why not close the window - oh wait, how do I raise the blinds? The pull cord to raise and lower them had been chopped off. Not that it would have mattered anyway, the windows were shut but single glazed, badly fitting and draughty. The room faced a fairly busy road so there was constant traffic noise, sirens, and drunk people passing by throughout the night. The bathroom was roughly half the size of a shoebox. To use the sink I had to stand in the doorway. The toilet was shoved up so close to the sink that my knee was touching it. The shower was quite small but adequate, although the shower head sprayed in every direction except where you pointed it, and looked like something from the 80’s. Which was probably the last time it was cleaned too - it was filthy. After again contemplating an expensive late-rate Premier Inn I decided to go out for dinner rather than risk the restaurant. I came back around 11pm planning on getting a good nights rest before a long day of meetings the next day and I fell asleep at about 11.30pm. BZZZZZZZZZZZZZZS!!!!! What the HELL is that? It was a very loud fridge located behind a wardrobe door, whirring away like a potable AC unit. Nice of them to provide a fridge, but I would much rather not have one than be woken up by a very loud electrical buzzing sound every 30 minutes. The final straw was the guest next door whistling for about 10 seconds at 30 minute intervals until about 3am. At this point I gave up and slept in my car for a couple of hours. I would give this place 0 stars if I could. Do not waste your money.

After years supplying entertainment at this lovely local Berkshire venue for weddings & events it was nice to be guests (and a witness!) at my friend Marelise & Gerrard’s wedding here in spring. It was a perfect day in lovely surroundings, so relaxing and inviting; a special day with happy memories. The ceremony was lovely , the registrar made it feel personal we even shed a few tears. The bar man should get a mention for putting up with our banter & joining in! The staff were friendly and helpful. The dining room is amazing it has a formality but felt intimate at the same time and the afternoon tea was truly delightful and plentiful, you could’nt ask for more. The wedding brought family & friends together. We also made new friends from the celebration that day. It’s made me more proud to be a long-standing supplier of this venue! We’re looking forward to all the Christmas parties!

Overall this is a really nice hotel, but what would make it really great is a little more staff training. The staff are all really lovely, but they lack a bit of common sense and management. The hotel appears to be aiming for a high end of the market, so we were surprised by the poor training of some of the staff. The chap behind the bar on the two evenings we were there was really nice, but oh my goodness he was so slow. Each time we ordered a drink we had to tell him two or three times what we wanted. They didn't have the wine I wanted, but instead of handing me a list of their wines or telling me what wines they have, he just looked blankly at me and waited for me to ask if he had a certain wine. When he had poured the drinks he never told us how much they were, he just got the card machine out (they don't take cash) and we paid. We had to ask for the card machine receipt, but never gave us a till receipt so we still have no idea how much each individual drink cost. By the way the drinks are really expensive. The first night we had a pint of larger and a large white wine which came to £15.30p and the next night two large glasses of wine (one red, one white) which came to £23.50p. At no time during our stay were we offered a till receipt. We were shocked by the half pint and pint glasses given to customers (even ladies) which were the old fashioned ones with handles, which we hadn't seen for many years. Some ladies were struggling to drink from them. I really think the hotel should reconsider this and at least offer ladies a tall glass. The same chap was on his own behind the bar for both nights, but at no point did any other member of staff come to help him, especially when quite a bit queue had formed (because he was so slow), even though there were plenty of staff in the area. The waiting staff were friendly and polite, but again lacked a bit of guidance and training. One of the young waiters was wiping a table while the plates etc were still on the table. We wanted a table that people had just left and he kindly said he would clear the table for us and re-set it. He did re-set it, but didn't wipe it over and left the jug of water from the previous people. It is a large hotel and there were two coach trips booked in as well as quite a few other guests, so it was quite busy on both evenings. Having said this the hotel rooms were lovely and we enjoyed our stay. Our room was on the first floor which was nice and quiet. Rooms were extremely clean and tidy and well maintained. We were on a coach trip, so not in the hotel much of the time during the day. A few tweaks and this could be a really top notch hotel. Top tip: if the bar prices put you off, pop round to the local shop (turn left out of the main entrance of the hotel, turn right at the end of the road and there are a couple of shops up there and a cafe). You can buy drink there to put in the fridge in your room. Also, ice machine on the first floor by the lifts

Excellent time, warm clean large room nice looking and stylish bed comfy soft pillows, nice big shower all clean hot water large soft towels. Keller bar was easy to get to great food and the band was great with a really buzzing atmosphere the night club was good too easy music to dance to. Easy to get back to my room at the end of the night. There was a lady called Laura who was always checking the ladies and floors making sure everything was safe she even kept the loo rolls topped up! All the the staff were really friendly and it was such an enjoyable experience. The next morning I visited the spa which was really great with pool, steam and sauna etc plus gym area all Technogym equip. Then a full English breakfast there was a good selection of food all warm and tasty. The staff were well organised clean tables etc. Well worth the money for all types of groups and families staying I would highly recommend this hotel. Thank you and see you again soon!

Good location, five minutes walk from Reading Railway Station. The entrance is a street garden. Opposite is the office building. The room was on the back floor and looked like a new one, but it didn't taste much. The room is large, the bathroom is large, and it is very comfortable. Breakfast is not bad, there are not many options, but it tastes good. There is a parking lot.

Didn’t expect much from this hotel for the price but we were pleasantly surprised. The rooms are very basic but were clean enough and had everything there we needed for a short stay. Everything is on your doorstep and the pub in the hotel is a great place to start your night off. The staff were all really friendly and very helpful and there was a good atmosphere, we seen a few meals being served and they all loooked nice. The breakfast was outstanding, we had the full English and didn’t have one complaint, there was plenty on the plate and the bacon especially was fantastic. I honestly feel we got more value for our money, If you want to live in luxury then this isn’t the place for you but if you want somewhere cheap and cheerful then we would 100% recommend.

So.....after reading some of the reviews on here they would have you believe this is just a step up from Pontins. I was absolutely prepared for anything when we set off and even had a slight sinking feeling. I'd originally booked for one night with breakfast included because we had to come to the area for separate reason. I'd then decided to book an extra night and booked that night extremely last minute. I rang the hotel, giving them less than 24hrs, to see if it was possible. The guy that answered was extremely helpful and explained it wouldn't be a problem to pay for the extra night and on check-in it would be tagged as one booking. On arrival the receptionist couldn't have been more friendly or helpful and we checked in with absolutely no issue at all. The room was lovely, very well kept, extremely clean and I honestly couldn't find ANYTHING to complain about. Because that evening was very last minute we hadn't made any dinner plans so popped to the hotel restaurant for food. We were greeted by the ”infamous” Muhammad and his team and were seated straight away. Both my partner and I thoroughly enjoyed our meals and again absolutely couldn't fault the food, the decor or the service, everything and everyone was beyond spot on. The following day we popped and used the pool facilities and again, changing rooms were clean and staff were extremely polite and helpful. My ONLY criticism (this is just MY personal preference) the temperature of the pool could have been notched up a couple of degrees, it was a wee bit chilly. We went out to a local restaurant that evening and on returning we decided to grab a coffee from the bar to take to our room. Again we were served by Muhammad who was as polite and helpful as usual and remembered us from the previous evening which was lovely. We had booked breakfast for our last morning and again with previous reviews in the back of my mind I was a bit dubious. I'll say this, if you cant find anything to feed yourself or your children at breakfast then there's something wrong with you and not the hotel. You name it and it was there, fresh fruit, pastries, cooked food, cereal, yogurt, choice of breads including bagels, choice of 4 juices...... The hot food was fresh and didn't taste like it was suffering from heat exhaustion from being sat there for hours. Again the staff were very friendly, especially the young lad who seated us (I THINK his name was Ellis, im really sorry if I've got that wrong). Checkout was fast and again we were greeted with a friendly face. We had a lovely couples weekend (doesn't happen often with an 8 year old) and that's entirely down to the hard work ALL the staff put in, not once did we feel awkward or too much trouble. We liked it so much we're planning a second stay in August for 2 nights and bringing our son for his birthday to Lego land. I'm not sure where the other reviewers stayed but it certainly wasn't the hotel we've just left and I'm sure our stay wasn't some sort