Wolverhampton Otelleri

Excellent stay as always, very friendly staff. problem with first room got upgraded to a bigger room. David was very helful with anything that i needed he was there to help👍🏻 cannot fault my stays here

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .

There were 8 of us. 5 adults and 3 children. We had a family room and 2 other rooms. It was only 10 minutes from the family party we were going to. The hotel had an event booked, with music. They did warn us in advance, and the music did go off at midnight as promised. Unfortunately the design of the hotel is that the family rooms are the closest to the function room. We went into the bar for food (nearly 3 hours in the car). The bar manager rearranged tables and furniture to accommodate us all together, nothing was too much trouble. Above and beyond. Totally understanding of hungry 1 and 5 year old, whilst not misbehaving, were loud. The gluten free option one of our party chose was not available, so they accommodated with another meal, and didn't charge the extra. Other staff were also great, offering to help on the corridor etc. Next time we visit family, this will be the first choice. The rooms were spacious, clean and had everything we needed. Only wish we had had the time to visit the spa.

Very clean relatively newly renovated rooms. The hotel is in a quiet green area which conveniently close to the city centre. The breakfast was very pleasent and good value. The staff are friendly and the room was very clean. Overall this was an excellent hotel.

Bathroom was quite dull and steamed up the heating of the room wasnt to par especially as it is colder. No much selection for food but room was decent spacious and clean. Tv was small and at an awkward angle

We arrived at about 10pm on the way up to Glasgow, and decided to stop and get a good nights sleep, which I'm glad we did as it was the best nights sleep in a hotel for the next 5 nights. The room was quite basic, but as it was for a stopover we didn't mind at all. We would definitely look out for Days Inn hotels when travelling in the future. There was no breakfast but as the hotel adjoins services this was no problem. Had a lovely Leon breakfast. Car parking is included in the room price too so overall very good value.

Lovely stay at hotel, very quirky..would recommend

I wrote the following email to the hotel upon check out, (14 days ago and no response) We booked a family room, as we had our little boy with us he is 4 and he could not reach the sink, you may like to consider in offering a child’s step when selling it as a family room so they can reach the sink and climb into bath. The shower curtain was not very clean and I didn’t feel comfortable when it was sticking to my skin whilst showering. See attached photo. There was no information given or provided in the room about the Wi-Fi. There was no TV guide on the television. No fridge in the room. One toilet roll for a family of three. No air conditioning We were notified that the swimming pool was closed which was disappointing but at least notified even though it didn’t reflect in the price. Breakfast was Luke warm buffet style so disappointing. The housekeeper knocked the door at 8.30am when we hadn’t checked out. I would like to mention we stayed at The Marriot in the centre of Birmingham on Tuesday night and this was a much better experience. All in all, it was a very disappointed stay.

This was literally a stop over during Covid an essential trip. Staff were pleasant and helpful. Our room upon arrival looked clean and we literally just crashed. However, inthe morning we discovered a pair of dirty socks from previous occupants left on the side cupboard and sachets of sweetener between the sheets and the mattress! Unacceptable at the best of times nevermind during a worldwide pandemic. Reported to staff who apologised and are handling complaint. Staff very apologetic but simply unacceptable.

It’s not that bad, I definitely think some of the other reviews are harsh. If I could give a 3.5 I would. As it’s definitely better than average but not quite as good as very good. Stayed for one night and yes it does look a bit tired. It just needs a little refurbishment. But the room was decent the bed reasonably comfortable and cleanliness well a little more attention and it would be perfect. The breakfast was ok not the best but certainly not the worst. The only thing watch the yoghurts as they were 2 days out of date. But yes to sum up one night maybe two a fine stay any longer then yes maybe look elsewhere.