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5 star

Hotel National
4.3/532 Değerlendirme

Hotel National

Yerevan|Tsitsernakaberd Ancient Ruins noktasından 1.38km
Upon arrival to Yerevan our driver was directed to an address other the one I had booked with close proximity to Republic Square. Landlord carried our luggage's up from back alley of a restaurant, metal door cement stairs, and showed us his unit trying to promote it. After long arguments we agreed to stay three days. This was my first visit to homeland and it took me time to recover from the shock. At noon and after we checked out, next landlord called to tell us the address is going to be other the one we had booked online too. At this point, it was clear this was organized online hack of system or bookings. I told the landlord we are heading to the booked address to meet us there. We had luggage's and it started to rain. I had to let my daughter watch the luggage's at Republic square and walk to the unit where the second booking was. Two security guards approached us took the phone and gave it back saying you have no booking here. Four hours back and forth with no place to stay and under the rain in foreign land with my husband shivering under the tree and daughter stunned at the unprofessional behavior's of the people who are supposed to be in hospitality business and me running around looking for a place to stay and at the point of giving up, our path crossed with Manager of National Hotel, Sophia. Suddenly, we were at the care of a professional in hotel management and hospitality expert. She matched the price we were going to pay and gave us a unit on the spot. National hotel staff were ready to help us with different services and we settled down at a great location with all the amenities a tourist requires resting and catching up with where we left off. Next think we know, we are on a tour bus, touring the whole city. We met all kinds of people who made a difference. Sophia was the first to remind us that she was there for us if we needed anything. Pleasant to talk to, showed empathy, was responsive to our needs in a way that we decided to stick around and go nowhere else during the term of our visit. Fortunately we were able to cancel our next booking as well which had all of a sudden dropped from the list of ***********. I will follow up and investigate this further but in the meantime I owe Sophia a big thank you. I thank God for this miracle. I recommend the National Hotel and you can depend on it's manager Sophia. You will not be disappointed. Also, don't trust online booking as pictures you see might not exist and alternative solutions might not be what you were promised in the first place. Not all hotels provide same standard of service. We were lucky to end up with one that has high standards to deliver and commi**ent to satisfy visitors. We are forever gratefull. Much appreciated Sophia.

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Holiday Inn Express Yerevan
4.5/546 Değerlendirme
For the person who is a lover of modern, cozy and convenient place to stay... it is a perfect version located in the city center with a beautiful garden and surely with the best service. I was happy to be in touch with the sales team, which is incredible... THANK YOU GUYS
Spa Hotel Grace Forum
4.5/564 Değerlendirme
I love this hotel. So nice and friendly staff. Great Armenian food in a restaurant. Very comfortable beds and clean rooms. If I'll take a trip to Yerevan again, definitely I will stay in Grace Forum. Two spa rooms with hamam and sauna.
Orbeli Hotel Yerevan
4.6/521 Değerlendirme
This is my second review for this hotel, first one is that they send us to other hotel, but after returning here the next day almost everything was fine, room was super pretty, had a small balcony and a window, small kitchen even microwave, it was new and clean, shower was fine, staff was friendly, manager treated us with wine and fruits. Only minus was the poor breakfast that we were unable to digest first 2 days then didn't eat at all and that during one week stay they never changed our bedsheets...overall experience was good, thanks for your effort and please improve we will come again.
Seven Visions Resort and Places, the Dvin
4.6/518 Değerlendirme
WOW!!! This hotel stands out immediately by the impressive Guest Room Interior's. Everything is of the highest quality possible, including the workmanship in the finishing details of the rooms and public areas. One can confidently say that this hotel has the potential to be among the best in the world. The vast selection of high-quality entertainment, dining and wining, swimming and fitness and strolling to the nearby city center, makes your stay worthwhile. I was highly impressed and will certainly recommend this hotel and return soon for business and for enjoyment at it's best.
President Hotel by Hrazdan Hotel Cjsc
4/518 Değerlendirme
This is a nice hotel about 20 mins walk from the centre of the city effectively on one of the ring roads. It has been tastefully modernised with clean well-equipped rooms. Breakfast is a quite respectable buffet if a little limited on hot food. The pool is superb though it does get busy on hot days (and noisy) as local residents can also pay to use it. The hotel can provide taxis from/to the airport. We used one of the way but took a very cheap public bus back from the town centre. English spoken on the front desk is variable.
Tatev Apartments
3.8/56 Değerlendirme
Very good location, apartments are in the house-building, I understand, in the Armenian style. Responsive staff - responded quickly to questions and requests. Booked, TK was late departure and in previous apartments there was no possibility to extend the stay. Matras, by the way, very good. There is even a small kitchen with microwave, perhaps even with the stove (to be honest, didn't remember).

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