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We stayed in the Keele Courtyard for 3 nights 27-30 December 2025, close enough to the village of Woore where our son hosted a large family gathering - 15 in all of which we are the parents of 3 and grandparents of 7. We found most aspects of the hotel to be very good - very helpful and obliging staff, a spacious and well-appointed room with a large very accessible bathroom. The generous bed was perhaps a little soft for our taste, with pillows that were too large/over-filled to be completely comfortable, again not to our taste, however we slept without too much 'distress'!! Our main disappointment was breakfast. We dined at 7.45am on our first morning as we had a 9am church service to attend and there were few others in the restaurant. The 'heated' plates were cold, and without exception, every cooked item (an acceptable selection available) in the chafers was tepid if not cold and greasy. The fried egg yolks were solid and unpalatable. The generic plain yoghurt was of thin consistency and tasteless. The unlabelled marmalade, (if that was what it was?!) had no flavour and might even have been apricot jam ... There were plenty of cereal, pastry, Danish, roll, fruit, cold cut options etc. and the fruit salad and compote were delicious! The bread for toasting was basic and there were no uncut options to enable a choice of thickness. There was a seeded loaf, already sliced, available near the pastries, etc. which made delicious toast but could perhaps have been available for individual guests to cut more thickly? The coffee from the machines was good, with a varied selection of choices. In order to have a cup of tea, it was necessary to 'dunk' a teabag in a mug - yes, very much what many tea- drinkers do in their daily lives, but surely the availability of small stainless steel tea pots near the hot water is not beyond the imagination of an organisation like Marriot? Tea tastes so much better if allowed to brew in a teapot before being poured into a cup or mug! Perhaps these comments will allow Marriot to review some of their Buffet Breakfast practises and improve the quality of the experience. May I conclude by saying that we have had worse and better - but are still looking for perfection ... ! Thank you for this opportunity to air my feelings. ************.

Lovely clean hotel, staff were welcoming and quick to accommodate extra bedding for our room when asked. Food was quick service and very tasty, although very high prices. Rooms were perfect size, very clean and the beds were very comfortable. Will stay here again.

The waiters were friendly. Breakfast is the same every day. There is no air conditioning in summer and it is too hot. Room facilities are average.

Best Bits The Castle is a lovely old fashioned hotel, perfectly positioned for shopping, river walks and IMHO, the best pub in Tamworth, The Old Bank House just across the road. It's also only about 6 minutes walk from the Jolly Sailor long stay car park where 24 hour parking costs only £2. The man on the front desk was very helpful and showed us to our room. On finding out that we'd stayed at the hotel a few times before, he even offered to move us to to a room we'd stayed in previously. We opted for the standard double room which had quite a comfortable bed and tea/coffee making facilities. There was also a large flat screen TV (not tried). Being at the back of the hotel meant that there was no noise from the road. The room overlooked a small inner courtyard which contained the fire escape stairs and at the correct angle you could just make out the crenellations of Tamworth Castle itself! We didn't eat at the hotel this time but the next morning we spoke to other guests who raved over the fantastic cooked breakfasts so we'll probably try them next time we come. Slight Downsides The en-suite bathroom had a bath with shower over which was very effective once the hot water finally came through. This could be speeded up by turning on the hot water bath tap. A slight downside of the bathroom having a fan instead of natural ventilation was that it took ages for the steam to clear so washbag and contents got a bit damp. There weren't any chairs in the room.

Excellent welcome service; Immediate next to WaterWorld, decent room size and nice decoration but have no cooling A/C; quite a small swimming pool and jacuzzi been sealed off; excellent stream room which is sufficiently hot and wet; limited choices for dinner and breakfast.

Lovely rooms and a very nice breakfast, very reasonable rates

A pleasant venue to stay which had everything I required for a two night stay for business purposes

Hotel has been recently upgraded with excellent bathrooms and newly refurnished bedrooms. Never stayed in this part of U.K. - thriving street market /street food event once per month; sense of a ‘fight back’ and good on them. Worth a visit

I had a wonderful stay at this hotel. From the moment I arrived, the staff were extremely friendly and welcoming, and check-in was quick and easy. I had booked a two-bedroom flat, and it was spotless—very clean, tidy, and well-kept. The beds were super comfortable, and the apartment had everything I needed: a lovely city room, a spacious kitchen with a fridge-freezer and hob, and plenty of room to relax. The location out in the countryside made it the perfect escape from the busy rush of daily life. After exhibiting at the NEC, it was exactly what I needed—a peaceful, refreshing break to clear my head. I highly recommend this place, especially for business travellers who need a quiet retreat. Thank you very much for a perfect stay—it truly was a beautiful stay

Back ina time it was really great hotel and now it is till they need little bit renovation but trust me it’s a great hotel nice swimming pool you have to have swimming cap and googles to swim which was not told before and I don’t think k this is right but service rooms breakfast location is all great another thing I do t like they took deposit which didn’t make sense and they haven’t returned yet