Very nice hotel. We planned to parked at the hotel but the staff suggested a cheaper parking lot nearby with only 1200 yen for one day (until 11am which is check out time). The check-in was smooth. There is a self service machine, but we went for check in with the staff. They were very polite. As for check out, you just need to put the card into the machine, and that’s it, super convenient.
The bed was comfortable too. Toothbrush, toothpaste, hair wash, conditioner, shower gel, clothes (on the bed in the picture), electric kettle were provided as well. You can use hot or cold water from the tap directly.
Grids hotel’s location is strategic too. There’s a mall and eateries in a walking distance. Recommended!
My family had a wonderful stay at this hotel. It is conveniently located on the upper floors of AMU Plaza, right next to Kumamoto Station, with a dedicated elevator on the ground floor that takes you directly to the lobby. The rooms are clean and comfortable, and the staff are consistently friendly and polite. The only minor downside is that the breakfast selection is a little limited. That said, the hotel’s excellent location more than makes up for it, as there are plenty of cafés and restaurants just steps away in and around AMU Plaza.
🛍️ The hotel is conveniently located just behind SAKURA MACHI Kumamoto and is a mere 10-minute walk from the main shopping street. It is also surrounded by tram stations, making travel easy and accessible.
🚙 Although the hotel does not have its own parking lot, it offers discounts at nearby parking facilities. I found it more convenient, however, to park at the lot directly in front of the hotel for 1,400 Yen per night, which is almost the same price as the hotel's discounted options.
🛌 The room size is typical for a Japanese hotel with two twin beds, but the bathroom is slightly larger than average. The only downside is that one of the beds is positioned too close to the window, meaning you'll sleep near the curtain, which is a bit dusty.
When I first arrived in Mitsui Garden, the staff already showed me great attitude - letting me use their lounge for free while I needed to wait for my check in time at 3pm. During my stay, all staff showed their professional and nice services. The best part came from my own room - Kumamon standard queen room. Everything was enough - the size, the atmosphere, the decoration, THE CUTE BATHROOM - made me feel like home immediately. Very close to Sakura Machi Kumamoto Shopping centre and Bus station, and Kumamoto Castle, Sakuranobaba Jousaien… all were in walking distance. Very friendly in all the ways possible I should say. 10000000/10 👏
The hotel is very accessible. It is inside the mall. The bus terminal going to airport is just underneath.
So many restaurants and there is a family mart too.
The hotel is new and as expected is not so spacious but the breakfast is good and staff are really accommodating.
Highly recommended this hotel if you are traveling to Kumamoto. Kumamoto castle is just 15mins walked while Shimotori Shopping Center is just 5-10mins away. We are also very lucky to witness their festival since the parade happened around the area.
The Great Festival of Fujisaki Hachimangu Shrine (or Zuibyo Festival), held every September. Its so fun🥰🥰
Hotel Nikko Kumamoto maintains very high standard of service. Greeters were always smiling at the hotel lobby and lift area. We were lucky to get a Room with Castle view. Location was perfect, right opposite Tsuruya Departmental Store and beside Shimotori shopping srreet. Breakfast spread was excellent. Highly recommended!
Great choice! Walkable to a lot of good locations - Kumamoto Castle, Josaien, shopping street, tram stops, shopping mall.
They were kind enough to let us check in early because the room was ready. Early check out was also not a problem as we were allowed to leave our luggage as we enjoy our last day in Kumamoto.
The staff were also approachable. I had a minor issue and they instantly tried to remedy it.
We had a great stay in Kumamoto. Thank you!
very clean and comfortable room, close to shopping mall and many fancy restaurants. also close to public transportion. a good choice for you if you would like to go shopping in Kumamoto
Hotel room is same as the pictures that display on the app/website. Staff are friendly and polite. There is an onsite parking but you need to pay. The breakfast is good! I like the cakes! It's yummy! Walking distance to the castle and shopping area. A good place to stay!
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384 yorum
8,7/10
Gecelik
2.499 INR
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9.2/10
Harika
MMisafir KullanıcıThis backpackers was of a very high standard and a lot of thought had gone into all the facilities and services. It was great value for money, warm and welcoming. The couple running were very helpful with information about the various activities in the area. Highly recommended.
CChubby Girl On Tour🛍️ The hotel is conveniently located just behind SAKURA MACHI Kumamoto and is a mere 10-minute walk from the main shopping street. It is also surrounded by tram stations, making travel easy and accessible.
🚙 Although the hotel does not have its own parking lot, it offers discounts at nearby parking facilities. I found it more convenient, however, to park at the lot directly in front of the hotel for 1,400 Yen per night, which is almost the same price as the hotel's discounted options.
🛌 The room size is typical for a Japanese hotel with two twin beds, but the bathroom is slightly larger than average. The only downside is that one of the beds is positioned too close to the window, meaning you'll sleep near the curtain, which is a bit dusty.
MMisafir KullanıcıAs the first stop of my birthday trip, I chose Aso. Having previously worked as a hotel management professional, I had high expectations for the hotel’s facilities and services. My stay at Kakuman Hotel, along with my traveling companions, was thoroughly enjoyable—from check-in to the overall amenities, everything exceeded our satisfaction. The staff we encountered were exceptionally friendly, whether at the front desk or in the restaurant. Additionally, experiencing hot springs for the first time left us feeling deeply relaxed. Thank you to Kakuman Hotel for adding color to my journey.🙏🏼
While every aspect was highly satisfying, there was a minor shortcoming: the majority of diners in the restaurant were Korean tourists. On my second night, a small incident occurred during dinner. The server assigned me a seat where only tableware and a departure-time notice were placed. After I retrieved my food, I found three Korean guests (two elderly individuals and a middle-aged man) preparing to sit there. I was confused whether I had taken the wrong seat or if there was another reason, so I asked the guests. Unexpectedly, the man loudly called over the female server who had arranged the seat and sharply questioned her in Japanese. The server later found me the correct seat, which was at the table adjacent to the three guests. I felt deeply sorry for the female server being unjustly scolded, and I also did not understand why the Korean man needed to accuse her in such a loud tone—I would have been happy to apologize for my misunderstanding.
Regarding the above incident, I would like to offer a suggestion: the tables in the restaurant are each equipped with a bucket of tableware and wet wipes, but there are no numbers or markers to identify the assigned seats. Guests can only rely on placing their own items or memory to remember their seats. I believe I am not the only one who has encountered a similar issue, and the hotel may consider adding markers to each table to make it easier for guests to recognize their assigned seats.
MMisafir KullanıcıThe 22m room that I booked was spacious and the bed was comfortable and big too. They provided two pillows but one too flat and the other too small. Hotel lobby provides toiletries for guests. They have bath salts with Christmas decorations which is great for the festive season. Location wise it is a short walk from Karashima station. Maybe 5 minutes.
MMisafir KullanıcıThe hotel is very dated. The breakfast area is small and guest have to be assigned breakfast slots. The food selection was limited. However the location is very good. In the shopping arcade and near to 2 tram station and the bus terminal. Was convenient for us to travel from Kumamoto to Hakata via expressway bus at the bus terminal.
MMisafir KullanıcıUn ryokan, très bien, pour ce ressourcer et se relaxer
Le kaiseki est très bon, et également le petit déjeuner, une cuisine très bonne
AAlbina LiubitskaiaAn absolutely wonderful experience. The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course.
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied.
There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna. The traditional dinner and breakfast were both impressive—delicious and very generous in portion. The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking. At night, our futons were laid out for us, adding to the authentic experience.
The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant. That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.
MMisafir KullanıcıHotel is clean and the self service lounge is great. Has alcohol, soft drinks, instant noodles and nuts.
However the hall way smells a bit off and the front counter service is lacking. Ask to exchange notes and they refused on both occasions. Not great at all.
MMisafir KullanıcıMy family had a wonderful stay at this hotel. It is conveniently located on the upper floors of AMU Plaza, right next to Kumamoto Station, with a dedicated elevator on the ground floor that takes you directly to the lobby. The rooms are clean and comfortable, and the staff are consistently friendly and polite. The only minor downside is that the breakfast selection is a little limited. That said, the hotel’s excellent location more than makes up for it, as there are plenty of cafés and restaurants just steps away in and around AMU Plaza.
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