Yayınlanma tarihi25 May 2024
Misafir Kullanıcı
This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
Daha Fazla Göster
Gecelik başlangıç fiyatı:40 €
Yayınlanma tarihi18 May 2025
庐州马丁
This hotel is in a beautifully restored old house in the core of the old village. Our room was well equipped with all modern amenities. The host Li Shentao welcomed us with tea and a friendly chat before checking into the room. He helped us to organize a beautiful trip to Da Gu Ling canyon (hiking through a series of waterfalls) about 1 hour drive from Xidi (we can recommend!). We also had a tasty lunch and dinner with local food at the hotel. Overall excellent and friendly service, a very nice place to stay!
Daha Fazla Göster
Gecelik başlangıç fiyatı:78 €
Yayınlanma tarihi26 Ara 2024
Misafir Kullanıcı
房間反正就很一般第一個房間進去給我的感覺不是很舒服 找到前台小姐姐給我重新換了一間房,前台小姐姐跟我説酒店門口有施工也沒辦法避免吵鬧聲 這個我都接受畢竟是來出差的 將就一下好了,但是 中午酒店的自助午飯真的很無語 我12點去吃的午飯 發現很多菜都是冷的,當時還有跟旁邊的管理人員反映過 好像她們也很不在意食物的温度,不知道是因為吃了不熱食物的原因還是別的原因 下午就直接吐了!整個人都不好了!還是要跟酒店方反饋一下 天氣寒冷儘量注意一下食物的温度
Daha Fazla Göster
Gecelik başlangıç fiyatı:28 €
Yayınlanma tarihi15 Ara 2023
Misafir Kullanıcı
Our stay at the J. Mountain hotel was beyond our wildest dreams. I rarely leave reviews but our 3 nights here were so stunningly exceptional that we felt driven to express our gratitude and appreciation for the stellar staff, service, and beautiful setting of this hidden gem of a hotel.
The service was without exception some of the best if not the best I have ever experienced at a hotel, and I travel often, having visited over 20 countries in the last few years alone and stayed at many beautiful and well-known five-star hotels and brands. Despite being a very young hotel (having just opened in September) J. Mountain Hotel holds its own and then some. It began months before our stay when we reached out to the hotel on WeChat to ask for guidance on equipment, tickets, and transportation. As we are visiting from America the area isn’t necessarily the easiest to access or plan for. Responses were almost immediate no matter when we reached out and always went above and beyond. For instance, my mother is nearly 70 and although very active was worried about slipping and falling while hiking in icier conditions; they offered to even purchase crampons for us should we wish although they advised us we would not need them for the time of year we were here (they were right).
While here their thoughtfulness included texting us updates on and warning us about inclement weather while we were hiking around Huang Shan (there is cell service), drying and fluffing our wet gear when we returned from a particularly wet hike, and most astounding of all resolving an incredibly stressful issue we had with an upcoming flight that had been canceled (they suggested and secured alternative means of transport to a second city and then arranged for a different flight with the airline directly).
We must specifically give our thanks to Hotel Manager Ryan, who is young but clearly extremely talented and excels in his role. He not only oversaw and proactively sought to help us on every front but was responsible for resolving our flight emergency. He also clearly had directed staff to help us to their utmost ability at all times, including having breakfast and dinner ready for and served to us at the times we requested. Ryan also personally met us and gave us a tour of the hotel and its history and design, as well as accompanied us to the art gallery and an evening tea tasting held in the gorgeous tea house on the grounds. He checked in with us every day and night and made sure everything was to our liking.
Driver Wang Kai was our personal chauffer throughout the stay and was extremely courteous, professional, and attentive; he was always there to pick us up and see us off at multiple locations throughout our trip and not once were we ever allowed to wait. He even brought us hotel slippers and large down jackets to change into out of our soaking wet gear when picking us up at the end of a hike. When we said we did not think we would need some of the gear they offer their guests, we noticed he packed it in the car just in case we changed our minds and needed them later.
I could literally go on and on but wanted to make sure I left room to appreciate how beautiful the hotel itself is and how much attention to detail has gone into its design and planning; at almost every turn we discovered something that added to the ease, enjoyment, and comfort of our stay. J. Mountain Hotel, thank you for one of the best experiences we have had in many, many years.
Daha Fazla Göster
Gecelik başlangıç fiyatı:277 €
Yayınlanma tarihi12 Ara 2025
M2fuhxrbu****
回家了就馬上來給評價了!!真的比較超乎心裏預期
預訂後就會電話聯繫,發了很詳細的路線攻略,到山上也有管家接到民宿,太貼心了!
早餐也很豐富,吃得很飽,阿姨煮的麪條非常好吃!
還要誇的就是,禮佛完回去還提供了下午茶,精緻好吃!明年我們來九華山還要來!希望老闆生意越來越好!
Daha Fazla Göster
Gecelik başlangıç fiyatı:114 €
Yayınlanma tarihi29 Kas 2023
Hai Guan
The must hotel to stay as their quality of service is the most sincere and warm. From pre-stay arrangement, meeting at enroute to the hotel, we are taken care of very well. The breakfast and dinner (recommeded by young dinning butler) is excellent and exquisite. The receptionists are really friendly and suggested a lot of great hiking routes. I will not disclose too much on the room but every details in HuaYing provided the guest plenty of surprises with blend of nature and mordern design. Amenities are complete. Lastly, the heart and soul in this hotel is the wonderful people running the hotel.
Daha Fazla Göster
Gecelik başlangıç fiyatı:538 €
Yayınlanma tarihi3 Haz 2025
DC辉
Probably more attention to the housekeeping and maintenance of the toilet will do a great deal in increasing the comfort level of the customers.
Great location and nice reception staffs though.
Daha Fazla Göster
Gecelik başlangıç fiyatı:11 €
Yayınlanma tarihi9 May 2025
nat23617
the homestay owner was very kind and drove us to/from the bus station, helped us buy tickets on WeChat/in-person, explained possible hiking routes, and provided us with a convenient map that had interesting sights labelled. The route he recommended was very doable and scenic. The room was comfortable, and it was very relaxing to watch a movie with the projector after hiking. You can also purchase food here, which is convenient and tasty. I highly recommend this homestay for the very kind, experienced, and considerate advice of the owner who made our visit smooth and convenient.
Daha Fazla Göster
Gecelik başlangıç fiyatı:36 €
Yayınlanma tarihi27 Mar 2026
Misafir Kullanıcı
The service and amenities for Bai Yun hotel are top notch. Our account manager, Shi Xiaomin ensured we had everything needed to enjoy our stay, from complimentary snacks, coffee, orange juice and dinner.
Although I am not fluent in Chinese, WeChat translation made communication easy, and they provided frequent updates and weather and timing for sunset and sunrise. The room had an air conditioning unit and a heater which made us comfortable after a tiring hike.
The buffet food was delicious and worth the money, as we appreciate the labour taken to manually carry these up the mountain.
Daha Fazla Göster
Gecelik başlangıç fiyatı:131 €
Yayınlanma tarihi2 May 2025
Laraleyli
Great hotel! The prettiest, greatest hotel in the area. We had a room with a balcony view to the mountains, so calming and relaxing. If you want to rest from the hustle and bustle of the city, here’s the perfect place for you. The bathroom is very clean and hygenic, and the beds are also really comfy and fluffy.
The owner is really hospitable, welcoming and friendly, he is really familiar with the area so he recommended us a lot of different places and good restaurants. He helped us during all our stay. It is true that the hotel is a little bit far away from the nearest town, but it is really worth it because at the end, it is not far away (15 min by car) from the nearest Huangshan entrance. We would definitely go back there!!
超棒的酒店!这一带最漂亮、最棒的酒店。我们住了一间带阳台的山景房,景色宁静又治愈。如果你想远离城市的喧嚣,这里绝对是理想之选。浴室非常干净卫生,床也超级舒适柔软。
老板热情好客、友善亲切,对当地非常熟悉,给我们推荐了很多好去处和美食餐厅。整个住宿期间他都提供了很多帮助。虽然酒店离最近的小镇有点远,但绝对值得 —— 毕竟开车到最近的黄山入口只要15分钟。我们一定会再来!
Daha Fazla Göster
Gecelik başlangıç fiyatı:69 €