Yüzme Havuzu İçeren Kanagawa ili, Japonya Otelleri

The customer services from staff are excellent. However, the hotel room is very old and lack of maintenance. It seems like the physical hardware of the hotel room didn't match with the excellent services from staff.

Very modern Japanese hotel. It is quite new as it is refurbished 2 years ago. Very clean and the onsen in the hotel is very modern. They offer another onsen which is opposite the hotel, which is much bigger but older. Room is small but adequate enough with everything supplied. Free parking and outside is the bus stop for those taking public bus. Overall hotel is great but abit pricy.

Excellent hotel with spacious rooms ideal for families. We are a couple with two children and have been here 3 times. They recently added a free soda machine at the lobby downstairs. Will be back for sure. Thank you!

ทำเลที่ตั้งการบริการและความสะอาดอยู่ในระดับกลางๆหมดไม่โดดเด่นเลยแต่สิ่งอำนวยความสะดวกสระว่ายน้ำหรือออนเซ็นอยู่ในระดับใช้งานได้ดีให้คะแนนตรงนี้เยอะหน่อยครับขนาดห้องพักกว้างใหญ่ดีที่จอดรถก็สบายสะดวก

Konumu güzel. Personel çok güler yüzlü ve yardımsever. Birçok ziyaretçi alanı yürüme mesafesinde. Otele girip çıkmak için araba kullanmama gerek kalmadı. Zaten ikinci kez kalıyorum. Yakınlarda Disney mağazası da var.

My stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!

First, I was very happy to get such big Japanese-style room. It has 2 big rooms and much space. You can easily lie there if there are 8 of you. Hotel is kind of tired, but staff keeps it in a good condition. Dinner is a set menu, not kanseki. But it still was good. I was full and happy. Breakfast is a buffet. A bit about how to reach the hotel. There are shuttels from Hakone-Yumoto. It should cost 200 yen. They bring you to Okada hotel. But it's not your hotel. Stuff will give you a map and you need like 3 min to reach the right hotel. There are several onsens. Open and closed. All were good, warm. With good view on mountains. You can take yukata at the reception. And you need to make bed by yourself, but it's only cover mattress but sheet. Nothing difficult.

This hotel is conveniently located. It is a traditional Japanese hotel with a lot of facilities. It is very beautiful, particularly the garden which is big and serene. The hot spring having both indoor and outdoor pools is impressive. The dining experience is fantastic because the setting is cosy and the food is extremely delicious. The mattresses, neither too soft, nor too hard, are very comfortable.

The location is excellent — just a short walk from Minatomirai Station and right in Yokohama’s modern CBD district. The surrounding environment is spotless and upscale, with premium office towers and great city planning. There’s a massive shopping mall (MARK IS Minatomirai) just nearby with everything from restaurants and supermarkets to fashion brands like Uniqlo, plus multiple convenience stores within minutes. Extremely convenient and pleasant. Cleanliness is outstanding. The room felt completely spotless and almost brand new — immaculately maintained with a minimalist, Muji-inspired aesthetic that instantly felt calming and refined. The bathroom is beautifully designed with dry-wet separation and pristine surfaces throughout. Service was professional and proactive. Front desk staff spoke English and felt genuinely attentive. On Sundays, the hotel even hosts a free mini jazz performance in the 20th-floor lobby — a delightful surprise that adds to the atmosphere. Even without trying their restaurant or breakfast, the overall service planning felt polished and premium. Facilities were excellent. While the Sky Pool is not for swimming, the gym is modern, nearly unused, and kept impeccably clean. The room itself was spacious with huge floor-to-ceiling windows — even in the bathroom — creating an open, luxurious feeling. Everything felt new, intentional, and well thought out. A truly exceptional stay — effortlessly high-end, thoughtfully designed, and professionally operated in every way.

すごく快適でした、またリピートします！！ スタッフもとても親切でした。 駅から近いし壁も厚いので隣の音が全然 気になりませんでした(笑)