Data da hospedagem: 27/07/2025 a 31/07/25
Primeiras Impressões:
O hotel impressiona pela arquitetura ampla e moderna, com instalações bem cuidadas e um ambiente sofisticado. O atendimento foi impecável: a equipe demonstrou simpatia e proatividade em todos os momentos, elevando a experiência.
Infraestrutura e Serviços:
Os destaques positivos incluem um ginásio bem equipado (com variedade de máquinas) e uma piscina interior de uso agradável. No entanto, observamos oportunidades de melhoria:
- Ginásio: Alguns equipamentos apresentavam desgaste, como monitores sem pilhas e correntes com sinais de ferrugem, indicando necessidade de manutenção mais frequente.
Piscina:O tamanho é limitado para o fluxo de hóspedes, causando eventual desconforto em horários de pico.
Quartos e Banheiros:
Apesar da limpeza impecável, os quartos e banheiros surpreenderam pela simplicidade excessiva. A decoração básica e detalhes como cortinas de banheira (em vez de boxes de vidro) parecem desalinhados com o padrão esperado para um hotel desta categoria.
Pequeno-almoço:
O pequeno almoço era muito variado, excelente, no entanto á que melhor o serviço de café, principalmente o expresso. Formavam-se longas filas e por vezes os consumíveis terminavam com muita gente á espera. Era recomendado mais uma máquina de café para reduzir o tempo de espera.
Custo-Benefício:
Considerando o valor investido (4 noites), esperava-se um refinamento maior em aspectos como acabamentos e manutenção. Em comparação com outras experiências (como um hotel 3 estrelas em outra ilha, com custo inferior e melhor desempenho em alguns aspectos), a relação qualidade-preço ficou abaixo do esperado.
Nota: ⭐⭐⭐⭐ (4/5)
Хороший отель. Отличное расположение, рядом с центром города. Уютный небольшой отель. Красивый вид из окна на океан и порт. От завтрака много ожидать не стоит, завтрак не выше среднего. Сам отель понравился, вернемся в него еще.
El hotel está en pleno centro de Horta,bajas por una calle y estás en el puerto.Es antiguo pero todo muy limpio y con unas vistas espectaculares. El desayuno es sencillo pero muy rico.LLevaros bañador y gorro ya que tiene gratuitos piscinas exterior e interior,sauna,jacuzzi y gimnasio.Los trabajadores te ayudan todo lo que pueden y hablan español muchos.Hay cerca aparcamiento gratuito
Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening.
Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb.
It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying.
Rooms were very clean although signs of some wear and tear are already starting to show.
Location is EXCELLENT and staff helpful, polite and welcoming.
Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.
Rahat ve sakin bir otel. Personel çok yardımsever. Havaalanına taksiyle 10 dakika uzaklıkta. Soğuk bir kış yürüyüşünün ardından ısınmak için mükemmel bir havuz, sauna ve jakuzi mevcut. Personel gezilerin düzenlenmesine yardımcı oluyor, bu harika. Kahvaltıda daha fazla çeşitlilik olmasını isterdim ama aç kalmazsınız. Misafirperverliğiniz için teşekkür ederim 🤗
The hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.
Отличный отель с великолепными кроватями и постельным бельём. Бассейн морально устарел , и в нем очевидно не хватает хотя бы сауны , а лучше и хамама тоже. Завтрак хороший.
Perfect location on a beautiful island. Better get the room with a sea view and watch the boats come in. Good breakfast plenty of choice and wonderful fresh fruit. Staff all very pleasant and spread the happiness.
Excellent pool kept meticulously clean. Hot tub if rain comes and hot sauna. R3 Restaurant just across the road. Gentle stroll along the front into town and the marina.
I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
Çok İyi
24 yorum
8.6/10
Gecelik
74 €
tutarından başlayan fiyatlar
Müsaitlik Durumuna Bak
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Tümünü görüntüle
9.1/10
Harika
NNodynessoThe check-in was the most problematic part. I hadn't received any instructions from the host (also not in spamfolder) how to unlock the entry gate to the property. It was already getting dark and the host was also not reachable by telephone. Monica from Trip customer service eventually managed to forward the necessary entry codes to me (many thanks for the assistance!).
++ The room was spacious and convenient, the bed was comfortable, the bathroom and toilet were clean and there were enough towels. For those who like to watch TV: a huge flatscreen with plenty of channels. The shared patio with a little swimming pool is very nice with beautiful sea view. The property is quietly situated at a 15 minute walk from the centre of Angra.
-- No written instructions (e.g. WiFi password) or general information (amenities) available. There are shared facilities in the property and the kitchen can be used for preparing meals (self catering). Although the reservation mentioned breakfast included, there was no fresh bread brought in. Not the end of the world but better not mention it as an option. Also unclear if items in refrigerator belong to other guests (self caterers) or are for general use so we didn't touch any. The host was not available by telephone for questions and also never responded to my initial calls on the day of check in. The room was in the basement and from time to time some smell from the sewer pipes lingers in the room.
MMisafir KullanıcıThe hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport.
To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite.
What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was.
The amenities were limited, there is no safe or fridge in the suites.
In the bathroom the paper holder was rusted because it has been positioned under the towel rack.
The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices.
If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats.
I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.
GGusNSA truly wonderful hotel.
With only 9 rooms, the staff focuses on making every guest experience exceptional.
The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time.
All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling.
Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it.
We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay.
We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel!
All in all, highly recommended, my wife and I know we’ll be back!
MMisafir KullanıcıWhilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening.
Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb.
It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying.
Rooms were very clean although signs of some wear and tear are already starting to show.
Location is EXCELLENT and staff helpful, polite and welcoming.
Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.
JJAVIER OBESSOEl hotel está en pleno centro de Horta,bajas por una calle y estás en el puerto.Es antiguo pero todo muy limpio y con unas vistas espectaculares. El desayuno es sencillo pero muy rico.LLevaros bañador y gorro ya que tiene gratuitos piscinas exterior e interior,sauna,jacuzzi y gimnasio.Los trabajadores te ayudan todo lo que pueden y hablan español muchos.Hay cerca aparcamiento gratuito
MMisafir KullanıcıWe had a lovely stay at ANC. We spent 2 nights there after flying in from NYC. It was nice to have the pool, the terrace and be in walking distance to the beach (even though when we went there was too much seaweed to swim) most of the people at the front desk were very helpful. You can also walk to Caloura. These were all good things as we got acclimated from jet lag. Peaceful. One person in particular helped me with reservations and good details on our plans. The dinner was good and the breakfasts seem to be the usual fare, a good variety. We’d recommend staying here.
MMisafir KullanıcıХороший отель. Отличное расположение, рядом с центром города. Уютный небольшой отель. Красивый вид из окна на океан и порт. От завтрака много ожидать не стоит, завтрак не выше среднего. Сам отель понравился, вернемся в него еще.
MMisafir KullanıcıI WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
MMisafir KullanıcıClean hotel, budget breakfast. Old pool (not very clean) and no access to the gym. Far from the city and no transfer.
No restaurant, only a bar with regular food like burgers and pizza (not very good).
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