Decent location for one night stopover. Staff were friendly and efficient.
Room pretty basic but all okay for what we paid.
Downfall was the noise early morning, being woken to trucks beeping and reversing at 7am on a Sunday isn't my idea of a good night's sleep (which is all we really needed, this was the followed by trolleys clanking and banging, so think this is a real downfall to what should have been a nice little stopover.
I advised the receptionist and she said it was the deliveries....which I understand are needed ....but not 7am on Sunday surely and if so some more thought for those sleeping.
Sadly this affected my overall rating as really you pay to have a good sleep but I didn't get that.
A lovely hotel with a beautiful view and very quiet area for a good night's sleep. The beds are very spacious and comfortable; the best night sleep I have had in a long time. A great size shower with a seat to suit guests with accessible needs. The shower products smell great and leave your skin feeling smooth. The breakfast was very nice with many different options. I opted for a hot breakfast which was buffet style with unlimited apple and orange juice. The night light was perfect for late night reading. I would definitely come back
Room services communication needs to be addressed. It was difficult to communicate with Reception as the phone kept ringing. Tv and fridge not working in one of the rooms. Unfortunately, this was not communicated .Staff very friendly, and facility looked perfectly clean.I can go back for another romantic vacation with my wife if I get the chance.
Leider habe ich im Kenthall Milbenbisse erfahren in der ersten Nacht. Eine Entschaedigung gab es nicht. Ich musste in die naechste Stufe im main Hall upgraden gebuehrenpflichtig um das Problem nicht mehr zu haben. Das Management ist mir da nicht entgegen gekommen, obwohl die Milbenbisse offensichtlich zu sehen waren auf meinem Ruecken und arm.
Sauberkeit von Kenthall muss ich leider schlecht damit bewerten.
Im neuen Raum in der Main Hall habe ich ein unglaubliches Zimmer bekommen mit Bad, Buegeleisen und einen unfassbaren Blick in den Garten. Der upgrade hatte sich gelohnt.
Was ich nicht gut fand war , dass die lampen im begehbaren Kleiderschrank alle vom Akku leer waren, und keiner die Batterien austauschte. Auch gab es keine Klimaanlage.
Ich wuerde nochmal kommen.
Die Bettläuse und Milben in der Kenthall wuerde ich mehr begruessen wollen.
Ich warte uebrigens immer noch auf die Rechnung fuer den upgrade.
It is a brilliant experience. The hostel is near the museum and also Victoria Village.
Be aware of the check-in time in Winter as it is an hour later than the closure of the nearest by museum.
The swimming pool was nice. The service was good. Dinner for 2 adults and 2 kids was around £50 (two courses) and the food was nice as well.
If you are IHG member, you can check out at 12 noon.
The room had alot including a fridge, iron, iron board, cooling fan, hair dryer. The spa had an ice room steam rooms saunas heated pool and a few other spa treats I've forgot lol really good stay the breakfast is a buffet continental plus English breakfast.
With a stay at The Fox in Much Wenlock, you'll be just steps from Guildhall and Holy Trinity Church. This inn is 0.2 mi (0.2 km) from Much Wenlock Museum and 0.3 mi (0.5 km) from Wenlock Priory.
This smoke-free inn features complimentary parking nearby and hiking/biking trails nearby.
At The Fox, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.
Free self parking is available onsite.
Make yourself at home in one of the 7 guestrooms.
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MMisafir KullanıcıRoom services communication needs to be addressed. It was difficult to communicate with Reception as the phone kept ringing. Tv and fridge not working in one of the rooms. Unfortunately, this was not communicated .Staff very friendly, and facility looked perfectly clean.I can go back for another romantic vacation with my wife if I get the chance.
MMisafir KullanıcıThe Feathers is well located in the centre of Ludlow and is an old building that is full of charm. However, this also means that it is a bit of a rabbit warren inside, making it challenging to find your way around the long, branching corridors - a definite nightmare in event of a fire.
The carpark was full when we arrived, despite it being much larger than I expected, but there was a council carpark behind the hotel and only a short walk away, which was free from 6pm to 8am, which is very convenient.
Our bed was large, clean and comfortable and the room was well resourced: tea and coffee making facilities with a wide range of teas and milks; complimentary canned water in the mini fridge; iron and ironing board; plenty of sockets including USB, at the bedside and a variety of products in the bathroom, though no toothpaste which was the one thing we'd forgotten to pack! One of the spoons was dirty, hence only 4 stars for cleanliness. The guest wifi was strong and easy to access.
We didn't have time to use the reception areas downstairs, but they looked beautifully presented and were full of character, offering a very attractive space to have a drink or meal.
Staff at reception were pleasant and professional.
MMisafir KullanıcıDecent location for one night stopover. Staff were friendly and efficient.
Room pretty basic but all okay for what we paid.
Downfall was the noise early morning, being woken to trucks beeping and reversing at 7am on a Sunday isn't my idea of a good night's sleep (which is all we really needed, this was the followed by trolleys clanking and banging, so think this is a real downfall to what should have been a nice little stopover.
I advised the receptionist and she said it was the deliveries....which I understand are needed ....but not 7am on Sunday surely and if so some more thought for those sleeping.
Sadly this affected my overall rating as really you pay to have a good sleep but I didn't get that.
MMillwall85Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
MMisafir KullanıcıA lovely hotel with a beautiful view and very quiet area for a good night's sleep. The beds are very spacious and comfortable; the best night sleep I have had in a long time. A great size shower with a seat to suit guests with accessible needs. The shower products smell great and leave your skin feeling smooth. The breakfast was very nice with many different options. I opted for a hot breakfast which was buffet style with unlimited apple and orange juice. The night light was perfect for late night reading. I would definitely come back
RReediWe booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.
MMeg6366This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.
MMisafir KullanıcıLovely building, very good service and in a quiet but convenient location for Wem High St.
Lovely breakfast with plenty of choice.
I had a single room overlooking the beautiful grounds. The room and en-suite were a little tired and could do with a refresh but the bed was comfortable and the room spacious and full of Georgian character.
The duvet weight was too heavy for summer so I slept under a throw with the window open as it was a very warm night. The staff were helpful and attentive. The Old Rectory is good value and I would stay there again.
MMisafir KullanıcıWe stayed Friday night.The room was fine- very clean. Had a lovely meal in the Indian restaurant- the staff were very friendly and the food was great.
Nice cocktail in the Waterside afterwards.
Reception staff were helpful and polite- particularly the night staff.
Breakfast was plentiful- coffee machine was playing up.
Only complaint would be of other guests not waiting to be seated and complaining of lack of croissants!!!
We enjoyed our stay and would not hesitate to book again.
MMisafir KullanıcıHad a great weekend here, staff very polite and friendly and helpful.
The hotel and rooms were clean and tidy, with ample supply of tea/coffee/sugars and milks.
The swimming pool, jacuzzi, steam room and sauna was clean and available to use by all residents.
Food was lovely and hot and tasty.
Would recommend here and will definitely be returning.
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