We couldn’t have been happier with our stay at Hagi no Yado Tomoe. Outstanding from start to finish. Delicious meals (breakfast and dinner) on both days, comfortable futons in spacious and well-appointed rooms, the most friendly and efficient service (sincere thanks to Takashi-san, our ‘butler’, but also to the entire team) and ideally located in walking distance to all Hagi’s most interesting sights. I can’t recommend Hagi no Yado Tomeo highly enough.
Service was good but can be improved:
- the translation tool used was not effective. Staff had to apologise repeatedly.
- due to miscommunication, we were late for dinner by 15 mins. The hotel was not flexible enough to do service recovery to guests.
Nonetheless, we thoroughly enjoyed the breakfast and love the room!
Very close to the Shimonoseki cruise terminal, about a 7-minute walk from Shimonoseki Station, take the elevator over the overpass~ Dormy late-night ramen and sauna pool, with a view of the Kanmon Strait
Unbeatable location with many rooms ( or all rooms) and public spaces facing Tsunoshima Bridge. Our room faced the ocean directly with no obstruction. The bath was also quite decent and the outdoor bath is next to the sea. You can enjoy the sound of the waves while bathing in the hot spa. It should be quite spectacular during sunset. The spa was probably renovated within the last 10 years as it was in good condition.
The room , however, felt old and the corridor was damp. The carpet in the room felt damp and the room felt stuffy. The AC worked well and we turned it on high. Our triple room as spacious but I felt itchy the whole night while sleeping- although the sheets looked clean ( I slept on the added bed). The other two beds looked slumped in the middle.
Bathroom also looked quite old( from the 70’s)?
My room was at the far end wing and there were lots of stairs to walk up and down from the front desk which was on the third floor. The staff will help to bring the luggages to your room ( also at check out - just call).
Hotel restaurant serves dinner buffet . If you are not interested, the hotel also has a list of restaurants nearby with 10-30 minutes drive. We drove out to have yakitori in a small down, which was very local, but with friendly owner, good food- and super cheap price ( each yakitori was about ¥120-150 yen.
Breakfast buffet has both Japanese and western offers, taste was average. Overall service was very good.
Make a mistake did not noticed my booking is without a bath room in the room, have to settle shower shared bath at the onsen.
Did not expect half board dinner serve Japanese set and not a buffet dinner, Thanks to the chef make changes for the dinner for my daughter which she don’t take fish meal. Thumbs up to the restaurant staff .
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Tümünü görüntüle
8.5/10
Çok İyi
CCurious TravellerUnbeatable location with many rooms ( or all rooms) and public spaces facing Tsunoshima Bridge. Our room faced the ocean directly with no obstruction. The bath was also quite decent and the outdoor bath is next to the sea. You can enjoy the sound of the waves while bathing in the hot spa. It should be quite spectacular during sunset. The spa was probably renovated within the last 10 years as it was in good condition.
The room , however, felt old and the corridor was damp. The carpet in the room felt damp and the room felt stuffy. The AC worked well and we turned it on high. Our triple room as spacious but I felt itchy the whole night while sleeping- although the sheets looked clean ( I slept on the added bed). The other two beds looked slumped in the middle.
Bathroom also looked quite old( from the 70’s)?
My room was at the far end wing and there were lots of stairs to walk up and down from the front desk which was on the third floor. The staff will help to bring the luggages to your room ( also at check out - just call).
Hotel restaurant serves dinner buffet . If you are not interested, the hotel also has a list of restaurants nearby with 10-30 minutes drive. We drove out to have yakitori in a small down, which was very local, but with friendly owner, good food- and super cheap price ( each yakitori was about ¥120-150 yen.
Breakfast buffet has both Japanese and western offers, taste was average. Overall service was very good.
MMisafir KullanıcıWe couldn’t have been happier with our stay at Hagi no Yado Tomoe. Outstanding from start to finish. Delicious meals (breakfast and dinner) on both days, comfortable futons in spacious and well-appointed rooms, the most friendly and efficient service (sincere thanks to Takashi-san, our ‘butler’, but also to the entire team) and ideally located in walking distance to all Hagi’s most interesting sights. I can’t recommend Hagi no Yado Tomeo highly enough.
AAnonim KullanıcıService was good but can be improved:
- the translation tool used was not effective. Staff had to apologise repeatedly.
- due to miscommunication, we were late for dinner by 15 mins. The hotel was not flexible enough to do service recovery to guests.
Nonetheless, we thoroughly enjoyed the breakfast and love the room!
MMisafir KullanıcıMake a mistake did not noticed my booking is without a bath room in the room, have to settle shower shared bath at the onsen.
Did not expect half board dinner serve Japanese set and not a buffet dinner, Thanks to the chef make changes for the dinner for my daughter which she don’t take fish meal. Thumbs up to the restaurant staff .
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