I originally planned to stay for three nights and was very satisfied with my stay. However, due to unexpected circumstances, I asked the front desk around 3 a.m. on the last night to extend my stay by one more night.
Since I made the request directly at the front desk (not through a third-party site), I believed it would be handled as a simple extension. The staff accepted payment, but only after that told me I would need to change rooms. I was informed that I could speak with the front desk again in the morning to arrange the room change.
When I went to the front desk around 9 a.m., I was told there were no rooms available and that I would need to wait until 3 p.m. to check in again. I found this quite confusing — if that’s the case, it doesn’t really feel like a “stay extension.” In that case, I could have chosen another hotel.
In the end, because I needed more time to pack, I was charged a 2,000 yen late fee. I understand hotel policy, but considering I had already paid to “extend” my stay, it didn’t feel very reasonable. I don’t mind paying, but the situation itself left me a bit disappointed.
Before i arrive the hotel i did email to hotel provide a bedroom in upper floor and not facing to the main road to avoid the traffic noise
Maybe this request, hotel arrangement my bedroom with a narrow windows, that means to say that the bedroom lack of daylights into the bedroom
Honestly the bedroom a bit dark, make you feel not comfy much
The bedroom size is 0K large, i like the toilet 🚽 and the shower room, they separated
Hotel provide free drinks, they provide 2 kind of health herbal tea and a pretty nice automatic coffee machine
With a decent large public spa with well cleaned shower, changing room facilities inside
From your bedroom TV can have a look the Spa occupiers and the washing machine occupied or not
The location a bit far from the downtown
But beside the hotel lots of restaurants not necessary go to the Kanazawa JR Station to dine out
The rental price is reasonable if you don't mind hotel a bit far away from the JR Station
We had a mixed experience at this hotel in Kanazawa. The location is definitely a plus — Omicho Market is just around the corner, and it’s about a 15-minute walk to the railway station, which made getting around relatively easy.
However, the room left a lot to be desired. It didn’t feel well maintained or properly cleaned. The in-room tablet didn’t work at all, and some parts of the air conditioning unit were open, exposing dirty interior components — not something you’d expect in a Japanese hotel.
The onsen was a nice feature, but often too crowded. There were three washing machines available for guests, but they were constantly in use, even late at night or early in the morning, which made doing laundry very difficult.
Staff were okay, but not particularly warm or polite by Japanese standards. Overall, it was a passable stay, but we wouldn’t choose this hotel again.
The staff were very friendly and helpful. There are many facilities including laundry room, lounge area (with tea and coffee provided), massage chairs and public spa bath; all of which do not require extra charges). The breakfast was delicious and had many food varieties to choose from.
Although the location is not close to any public transport, the hotel offers free shuttle bus to and from the Kanazawa station every 30 minutes. This is very convenient.
We had a lovely stay here. The room was actually bery spacious, clean and cozy. Breakfast was good. It is only a short walk from Kanazawa station and super close to everything we need. The staffs are lovely and very helpful. I had an issue to with luggage (i sent from Tokyo) and they were so kind and understanding and helped me have my bags delivered that very night. I was very grateful! Would definitely recommend to other people to stay.
Great location just beside the JR station. Bus terminal is also there, so very convenient to get to anywhere. Room is large by japanese standards, and there was generous provision of complimentary coffee, tea and alcohol (house red and white wine, Asahi beer and 3 types of sake) between 11am - 8pm. That’s a long happy hour and we almost did not feel like heading out😆
Only down side was the breakfast policy - only given to 1 pax unless you are a Hyatt member who booked through their website. Whilst additional breakfast is not expensive (<2,000 yen per pax after tax), it would be a more complete package to include it rather than manage this way. This is considering spread is sufficient but not wide by usual buffet breakfast standards and guests booking via any platform would appreciate the convenience and greater simplicity.
Spor Salonu İçeren Tüm Ishikawa ili Otellerine Göz Atın
Ishikawa ili Otelleri İçin Misafirlerin Yaptığı Yorumları Keşfedin
Tümünü görüntüle
9.6/10
Olağanüstü
MMisafir KullanıcıGreat location just beside the JR station. Bus terminal is also there, so very convenient to get to anywhere. Room is large by japanese standards, and there was generous provision of complimentary coffee, tea and alcohol (house red and white wine, Asahi beer and 3 types of sake) between 11am - 8pm. That’s a long happy hour and we almost did not feel like heading out😆
Only down side was the breakfast policy - only given to 1 pax unless you are a Hyatt member who booked through their website. Whilst additional breakfast is not expensive (<2,000 yen per pax after tax), it would be a more complete package to include it rather than manage this way. This is considering spread is sufficient but not wide by usual buffet breakfast standards and guests booking via any platform would appreciate the convenience and greater simplicity.
MMisafir KullanıcıI originally planned to stay for three nights and was very satisfied with my stay. However, due to unexpected circumstances, I asked the front desk around 3 a.m. on the last night to extend my stay by one more night.
Since I made the request directly at the front desk (not through a third-party site), I believed it would be handled as a simple extension. The staff accepted payment, but only after that told me I would need to change rooms. I was informed that I could speak with the front desk again in the morning to arrange the room change.
When I went to the front desk around 9 a.m., I was told there were no rooms available and that I would need to wait until 3 p.m. to check in again. I found this quite confusing — if that’s the case, it doesn’t really feel like a “stay extension.” In that case, I could have chosen another hotel.
In the end, because I needed more time to pack, I was charged a 2,000 yen late fee. I understand hotel policy, but considering I had already paid to “extend” my stay, it didn’t feel very reasonable. I don’t mind paying, but the situation itself left me a bit disappointed.
MMisafir KullanıcıBefore i arrive the hotel i did email to hotel provide a bedroom in upper floor and not facing to the main road to avoid the traffic noise
Maybe this request, hotel arrangement my bedroom with a narrow windows, that means to say that the bedroom lack of daylights into the bedroom
Honestly the bedroom a bit dark, make you feel not comfy much
The bedroom size is 0K large, i like the toilet 🚽 and the shower room, they separated
Hotel provide free drinks, they provide 2 kind of health herbal tea and a pretty nice automatic coffee machine
With a decent large public spa with well cleaned shower, changing room facilities inside
From your bedroom TV can have a look the Spa occupiers and the washing machine occupied or not
The location a bit far from the downtown
But beside the hotel lots of restaurants not necessary go to the Kanazawa JR Station to dine out
The rental price is reasonable if you don't mind hotel a bit far away from the JR Station
MMike IgWe had a mixed experience at this hotel in Kanazawa. The location is definitely a plus — Omicho Market is just around the corner, and it’s about a 15-minute walk to the railway station, which made getting around relatively easy.
However, the room left a lot to be desired. It didn’t feel well maintained or properly cleaned. The in-room tablet didn’t work at all, and some parts of the air conditioning unit were open, exposing dirty interior components — not something you’d expect in a Japanese hotel.
The onsen was a nice feature, but often too crowded. There were three washing machines available for guests, but they were constantly in use, even late at night or early in the morning, which made doing laundry very difficult.
Staff were okay, but not particularly warm or polite by Japanese standards. Overall, it was a passable stay, but we wouldn’t choose this hotel again.
SSochanphearWe had a lovely stay here. The room was actually bery spacious, clean and cozy. Breakfast was good. It is only a short walk from Kanazawa station and super close to everything we need. The staffs are lovely and very helpful. I had an issue to with luggage (i sent from Tokyo) and they were so kind and understanding and helped me have my bags delivered that very night. I was very grateful! Would definitely recommend to other people to stay.
MMisafir KullanıcıThe staff were very friendly and helpful. There are many facilities including laundry room, lounge area (with tea and coffee provided), massage chairs and public spa bath; all of which do not require extra charges). The breakfast was delicious and had many food varieties to choose from.
Although the location is not close to any public transport, the hotel offers free shuttle bus to and from the Kanazawa station every 30 minutes. This is very convenient.
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