Très bon accueil, personnel agréable et serviable. Chambre confortable, climatisée, très appréciable avec cette chaleur, literie confortable.
Petit déjeuner copieux et diversifié, personnel de service souriante et très aimable.
Hotel idéalement situé pour visiter la ville.
Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
Özel bir yorumum yok, tek olumsuz yanı rezervasyon sırasında otelin bilgi sayfasında belirtilen ancak mevcut olmayan otopark.
Otelin yakınlarında otopark elbette mevcut ancak özel otopark ücretli.
Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
Really excellent hotel for the price. Well greeted by reception staff, very friendly and the room felt like a more expensive hotel. Spacious and clean! We enjoyed the make your own pancake station at breakfast. Good secure parking lot outside.
We would stay again. Thanks
2 personnes 1serviette malgré demande.
Petit déjeuner non frais . yaourth tiède.
Pas de salé au petit déjeuner le dimanche matin.
Manque d'hygiène pour le pain. Tout le monde le touche pour pouvoir le couper.
Chambre lit oriente face a la fenêtre avec balcon traversant. Tout le monde profite des vues sur chambre.
Aucune climatisation, il faisait très chaud mais impossible d'ouvrir la fenêtre le monde passe sur le balcon.
Dommage le cadre verdoyant extérieur est sympa.
Fortement déçus.
Salle de bains trop étroite, 1 seule serviette par personne, lit pas confortable, très mal au dos
Çok İyi
80 yorum
8.1/10
Gecelik
253 AED
tutarından başlayan fiyatlar
Müsaitlik Durumuna Bak
Park Yeri İçeren Tüm Grand Est Otellerine Göz Atın
Grand Est Otelleri İçin Misafirlerin Yaptığı Yorumları Keşfedin
Tümünü görüntüle
9.2/10
Harika
AAnonim KullanıcıDeğişim öğrencisi olarak altı aylığına Strasbourg Üniversitesi'ne gittim. İlk günümde tren istasyonunun karşısındaki Le Grand Hotel'de konaklama rezervasyonu yaptırdım. Çok iyi hissettiriyor, olanaklar eksiksiz, yataklar rahat ve düzenli, banyo temiz ve hijyenik, bagaj muhafazası rahat ve güvenli, seyahat rahat ve servis özenli. Tekrar geleceğim.
DDadanOda büyük ve temizdi. Tam donanımlı mutfak gereçleri ve GAZLI ocak ile donatılmış 7.katın en üst katında yemek yiyebileceğiniz ve manzaranın tadını çıkarabileceğiniz geniş bir teras bulunmaktadır. Konumu şehir merkezinde olup çoğu turistik mekan 15 dakikalık, büyük bir süpermarket ise 5 dakikalık yürüme mesafesindedir. Ev sahibi çok misafirperverdi ve check-in yapmak için bizi zamanında aldı. Bir garaj var. Çok fazla yedek yorgan yok.
MMisafir KullanıcıThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
MMisafir KullanıcıHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
MMisafir KullanıcıConveniently located in the city centre and within walking distance of most attractions. The room was sizeable and comfortable for a couple, with enough room to open up two luggage bags on the floor. We were also pleasantly surprised with a goodie bag of local treats (chocolate, cookies and honey) in a reusable tote bag.
MMisafir KullanıcıThe apartment was very nice.well furnished including the kitchen. It's located right by the border to Switzerland making it easy to visit Switzerland and Germany at anytime via Basel.
There are shops right in front of the Hotel so you can cook your own breakfast. They also have a swimming pool which was great to get some cardio in during the cold.
Only disappointment was that I left shoes in the apartment and the reception claimed they weren't brought so I was sad about this.
Otherwise Id highly recommend ☺️👍
MMisafir KullanıcıBu, Strazburg'dayken bu oteli seçtiğimiz üçüncü sefer. Bu bizim gözümüzde sağlam bir A'yı hak ettiği anlamına geliyor. Mekanın tek avantajları var: düşük fiyat ve mükemmel hizmet, istasyona yürüme mesafesinde, ağaçlarla dolu hoş ve sakin bir cadde, güvenlik hissi, iyi personel, çok rahat ve geniş odalar, mutfak eşyaları, beş adım uzaklıkta bir süpermarket, 7'den 21'e, Pazar günleri ise 7'den 12'ye kadar açık. Tarihi şehir merkezine yürüyerek 10 dakikada ulaşabilirsiniz.
MMisafir KullanıcıBunun bir sırt çantalı gezginin gece konaklaması için bir otel olduğunu anlıyorum, bu yüzden otelin otoyola yakın olacağını ve oraya ulaşmak için yaklaşık 1 km karanlık yolda yürümem gerektiğini anlıyorum, ancak en azından misafirin önce lobiye girmesine izin vermeleri gerekiyor.
Otele gece yarısı civarında vardım, resepsiyonist yoktu, masada kimse yoktu ve iş binanın önündeki interkomla uzaktan çalışan birine devredildi. Otel, onay e-postasında bir kod gerektiren bir check-in makinesi kullanan yeni bir kontrol sistemi uyguladı. Ancak kod, trip.com uygulamasında veya benim onay e-postamda hiçbir yerde bulunamadı.
Daha da sinir bozucu olanı, resepsiyon görevlisinin İngilizcesinde çok güçlü bir Fransız aksanı vardı, bu yüzden birbirimizi net bir şekilde anlayamadık. Sonunda, nazik bir beyefendi sigara içmeye gitti ve Fransızca iletişim kurmama yardımcı oldu, sorunumu çözdü. O olmasaydı, muhtemelen gece boyunca dışarıda kilitli kalırdım. Bu inanılmaz.
Bu çok tatsız bir deneyim. Eğer siz de benim gibi bu sorunları çözemiyorsanız, diğer uluslararası turistlere buradan uzak durmalarını söylemek için yazıyorum.
GGoldwomenAccueil très professionnel souriant rien a dire
Hôtel très agréable emplacement parfait.
Chambre au calme spacieuse déco moderne, la literie super
L'espace spa bien aussi
Il manque juste un restaurant dommage
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
Trip.com'da otel rezervasyonu yapmak için sayfada varış noktanızı, seyahat tarihlerinizi ve misafir sayısını girmeniz yeterli. Ardından, müsait otellere göz atarak rezervasyon yapmak istediğiniz oteli seçin. Ekranda çıkan yönergeleri takip ederek ödeme bilgilerinizi girip rezervasyonu tamamlayın.
Trip.com'da otel fırsatlarına nasıl erişebilirim?
Trip.com'da uygun fiyatlı otelleri keşfetmenin birçok yolu var. Arama sonuçlarınızdaki otelleri tercih ettiğiniz fiyat aralığına göre filtreleyebilir veya önce en düşük fiyatlı seçenekleri görmek için sonuçları fiyata göre sıralayabilirsiniz.
Trip.com'da otel fırsatlarını nasıl bulabilirim?
Trip.com, yıl boyunca çok çeşitli otel fırsatları ve promosyonlar sunuyor. Bu özel fırsatları fırsatlar sayfamızda kolayca bulabilirsiniz. Ayrıca, sadakat programımıza üyeyseniz hesabınızda oturum açarak otellerin listelendiği sayfalarda üyelere özel indirimli fiyatları keşfedebilirsiniz.
Otellerde daha düşük fiyatlara nasıl erişebilirim?
Bazen hafta ortasında otel rezervasyonu yapmak daha ucuz fiyatlar bulmanızı sağlayabilir fakat sezon da bir o kadar önemlidir.
Trip.com'da kaç otel listeleniyor?
Trip.com'da 230'dan fazla ülke ve bölgede yer alan 5.000.000'un üzerinde otel bulunuyor. Hangi otele rezervasyon yapacağınıza karar veremiyor musunuz? Fikir edinmek için sitemize göz atın!
Trip.com üzerinden otel rezervasyonlarımda iptal veya değişiklik işlemleri yapabilir miyim?
Bu, otelin politikasına ve iptal tarihine bağlıdır. İlgili otelin sayfasındaki politikalar bölümünü kontrol etmenizi öneririz. Rezervasyonlarınızda iptal veya değişiklik işlemi yapmak için Trip.com hesabınızda oturum açın, "Rezervasyonlarım" sayfasına gidin ve yönergeleri uygulayın.
Trip.com müşteri destek ekibine nasıl ulaşabilirim?
Trip.com'un 7/24 müşteri desteğine Trip.com'daki Yardım Merkezi'ne gidip bir talep göndererek ulaşabilirsiniz. Dilerseniz, bulunduğunuz yere bağlı olarak müşteri destek ekibimizle telefon veya hizmet sohbeti aracılığıyla da iletişime geçebilirsiniz.