Denize Sıfır Albufeira Otelleri

The problem with this hotel is the management. The hotel is very big and the route sign is not clear. I was lucky to find the room after walking for 30 minutes. And the breakfast information is wrong, the parking information is wrong. These problems should be improved through management, and good results should be obtained.

We are glad that we booked this hotel. The beach view was breathtaking and remarkable. Not to mention its excellent location where the old town cobbled street is just right in front of the hotel. We particularly enjoyed the breakfast where they offered great selections and indeed one of the best breakfasts we've tried in our Portugal trip. Hotel staff were mostly friendly, especially those in the restaurant, except for the housekeeping staff who refused to give us extra drinking water on the next morning even before we checked out.

I booked this hotel for friends for a 70th and a 60th - disappointment was an understatement! I used this hotel many times before on friends holidays, large groups or just a couple of us. It’s been maybe 5 years since going - well I was totally disgusted when we got there after recommending to my friends we go there. 4 of us went and when we got our first room it was disgusting! There was paint bubbled and peeling off the dresser, the sink was cracked in many places (not just crazed) bacteria city! We couldn’t close the balcony door or bathroom door, it was truly very grim and soooo old looking. We got them to change our room and said they’d move us but not our friends and they hadn’t even got their room yet! (They obviously knew it wasn’t going to be good) They were given the room next to our first one, there was blood smothering the lamp shade which they just ‘cleaned to the best they could’ but wouldn’t move them. The sunbeds were ALL decrepit, material was all broken, there was not one sunbed in any sort of good condition. We were therefore forced to go to the beach where it was €19 for 2 beds. The music played round the pool was so loud we couldn’t even hear ourselves talk to each other as the speaker was sat by the bar/eating area so we couldn’t stay for lunch during the day and had to leave to go elsewhere. Apparently they are doing up the hotel - very slowly and have done the top floor! That’s no good to anyone being put on the lower floors. They aren’t doing up the urgent things that need attention which is such a shame. We asked for a hairdryer as none in either room and were told to come back tomorrow….we went and bought one but our friends went back the next day and there were none to give out. The last day we asked they opened the cupboard were meant to be kept and the cupboard door fell off!!! Place was falling apart The older lady on reception had the absolute hump with us going back and forth with complaints and asking for help which should be an apology and do all you can to help guests….customer service was totally out the window! She acted like we were just being nuisances….

Had a stay in the Muthu Oura Praia Hotel with an all inclusive package Absolutely great place to stay. Centre to everything. Rooms were spotlessly clean with comfy beds & great amenities - everything you would need for your stay. Gluten free diet was catered for at all meals with the chefs going above & beyond to ensure I had tasty meals. Every staff member that we met was friendly & helpful.

Was gifted this as part of a wowcher, wouldn’t have been my choice at all so was hesitant before arriving. We were given a ground floor apartment, if you want a lie in you’re not going to get one, every morning we were woken up by cleaners upstairs moving wooden furniture or hard tile floors for an hour!! Location is not good, there is nothing near by so you have to do the 25min walk into old town for a bite to eat. I personally would not stay here again, perhaps if you wanted something cheap and cheerful and quiet would be ok.

I wanted to do a review as before we left I was extremely nervous reading some of the negative ones on here. So we went for 10 night family holiday. 2 adult and 3 kids (16, 10 & 6) We arrived at 1am, checked in with security & a mini van brought us to our apartment. I was pleasantly surprised by our apartment. It was 2 bed, 1 bathroom 1 ensuite (but the same size as bathroom) apartment with loads if space. I couldn't believe the space! Fully equipped kitchen with oven, hob, dishwasher, microwave, toaster,coffee machine, fridge and separate freezer. There was also a washing machine & dryer. Plenty of towels and hair dryer in one of the bathrooms. Aircon in bedrooms and living room. Good size comfortable couch/ sofa bed. T.v in living room and bedroom. An extendable kitchen table & 6 chairs. Garden terrace with garden furniture. The resort itself is beautiful and spotlessly clean. It is very big with a good few hills. We didn't mind this but something to bare in mind if you struggle with hills, are in a wheelchair or need extra walking assistance. There was a few creepy crawlies/ spiders/ ants but this didn't bother me. It's a garden village not a 5* hotel complex. There was no building work being carried out when we were there. The area was so peaceful and quiet. Even a night time. There are 4 pools over the resort in different areas. Each area is spotlessly clean and have a snack bar/ restaurant. We spent most of our days at La Pergola poolarea as the kids just preferred it here. There was always a few sunbeds available. Food was lovely, staff we just so nice & friendly, cocktails were good too! Our first morning we had breakfast at Casa Azul. Food & service was excellent and the view was beautiful. We had dinner on two night in O Pavilhão. The food here was exceptional!!! Could not fault one thing. And the staff were amazing, so friendly. I genuinely could not recommend this place enough! Mini market was handy. A bit pricey but had all the essentials. We went to Pingo Doce supermarket about 10min walk from the resort to do a big shop when we arrived. There was a fruit stall along the way and the peaches here with amazing!!! Staff at reception were always very friendly and helpful. We got a local taxi to the Old Town most days, which cost 5e as we needed a 5/6 seater for us all. We got it to taxi rank 1, it was just a 2 min walk from the main square. I tried Uber one two occasions and it was just a disaster so I stuck with the local service and they were friendly, quick and efficient. Never let us down! When we were leaving we got a taxi from taxi rank 2 a few nights and this cost 6e. The weather was amazing while we were here also. Temperatures ranging from 26°- 31°. My only criticism would be the level of cleaning done in the apartment before we arrived. There were a few stains on the counter tops, fridge & freezer doors, inside the fridge. I always do a clean when I arrive somewhere to stay but it's unfortunate that it wasn

Breakfast buffet is super invincible and delicious! Especially fruit selection is especially great! The hotel will take the initiative to help parking is free. Hotel dinner is not recommended for single or buffet, the taste is very general, the ingredients are not too fresh. The sea view room has a beautiful sunrise view of the sea on the west side of the sunrise. Also saw the double rainbow! The on-site walking trail is also very convenient to walk to the sandy beach of Sao Rafeal. In the morning, it is empty and there is no one, just like enjoying a private beach. The only downside is that the spa is charged separately by number of people, and the free swimming pool also has to buy a swimming cap to enter.

The balcony can see a beautiful beach, not many tourists in the off-season. The rooms are slightly older and overall a good holiday choice.

If you want a luxury hotel, don’t book this one!!! I wanted a cheap sunshine break after all the bad weather in the U.K. this summer and having come back from a luxury hotel in Majorca I checked this out. I’ll be honest, the rooms aren’t great but we came for sun so wasn’t in the room for a lot of the time so that was fine. We had 2 single beds and a Juliette balcony overlooking the Main Street, some would complain of noise, it didn’t bother us. Rooms were cleaned/beds made 2 out of the 3 days we were there. Added bonus was having kitchen area with a fridge/kettle etc. I’d read the bad reviews before we went and I was dubious, but I’d say if your after a cheap bit of sunshine and somewhere to sleep/shower this place is a good base - as long as you aren’t expecting luxury!!! The location is fantastic. We were a little worried about checking out after reading about the random reception opening hours, but sure enough there was someone there at 3am to take our key and refund the deposit we paid - **please be aware this is €200, which shocked us as we weren’t informed til we got there - we paid it as they wouldn’t budge, but it was back in my bank within 3 days** I would return if I could get a good price again, location is perfect and we met some lovely people round the roof pool. If your not fussy you’ll be fine here. Also all the lads we met on reception were lovely and super helpful x

The hotel itself it clean enough, nothing I can say about the cleanliness of the place, but unfortunately it goes downhill from there after that, It’s advertised as 4/5 star, no where near it, a basic 3 star is more like it, Do not book all inclusive here the restaurant is poor, very small ( probably 50 seats and the hotel has over 100 rooms so you do the maths here. The food is average nothing more ,sometimes hot or cold , The pool bar opens at 11am and has limited stuff here too, and the main bar ( The Piccadilly) is horrendous. The entertainment team try hard to get you in the mood but the management need to take some responsibility for how bad this place is, Edgar and staff on the entertainment team work hard, but it’s bad , hard to watch sometimes, again I blame management for not bringing in decent entertainment . The pool area is good but it doesn’t open up till 9am, along with the gym and indoor pool , and again there is only around 40 sunbeds , so if your not out there before 0905am you will not get a bed . The pool is freezing so no one really used it, the hotel take 100 euro deposit of you when you arrive for damages, and is returned once there satisfied you haven’t broke anything. And you have to pay for towels to use at the pool which for a supposedly 5star hotel is unheard of in my experience. There is a small area for kids games to keep them amused but honestly nothing for them in the restaurant , we arrived at 2300 hours and had booked a B+B in a deluxe suite , we were quite thirsty and hungry and ask if there was any water or something to eat, the receptionist told us to walk to the town as nothing was available, again 5 star not, All in all not as good as they think they are 3 star basic hotel, book B+B there is plenty places round about to eat and drink and at least that way you will something decent and what you want