Check in was easy and staff was friendly and accommodating. Rooms were spacious and well equipped however the AC was very noisy with little possibility to adjust.
Street noise was bad on one wing of the hotel, I had to request to be relocated to another side which the staff accommodated after some follow up and ”encouragement”. It was strange that after 9pm there was no drink or food available at any of the restaurants or bar. The reception staff was kind enough to extend our stay by 1h without additional charge.
The hotel is really nice. Clean and tidy. It is fairly close to both bus and train stations. It is fairly accessible. The room was neat and tidy and had everything needed. It was modern and everything was great. The breakfast was delicious. However the staff at the hotel were not adept handling foreign tourists. However, the language barrier was overcome by their friendly and helping nature.
The location of this hotel is perfect. All the major cultural sites and shopping malls are within walking distance. I highly recommend the guests to buy the locally brewed Tainan beers (in bottles) from the reception. It is going to be an unforgettable experience. These local Tainan beers have a wide range of tastes, and the texture of each one is bolder and better than the conventional Taiwan beer and the imported ones. The hotel also has a neat and cozy common area on the 8/F., and it is comfortable to relax there. I wish the hotel had its own restaurant, but one can always find cafes for breakfast nearby.
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