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NIA Hotel completely exceeded all of our expectations. From the moment we arrived, the staff were incredibly attentive and thoughtful in every interaction. Our room was massive, spotless, and beautifully finished - a high end boutique hotel experience we weren’t quite expecting in Da Lat. What really blew us away were the thoughtful touches: they packed us a little travel bag with fresh fruit for our onward journey, and even shifted breakfast earlier just to accommodate our early flight. The breakfast itself was next-level — think freshly pressed juices, daily selection of pastries, hot Vietnamese dishes made to order, and yes, even caviar! When our motorcycle helmet broke, the staff didn’t hesitate to offer one of their own personal helmets so we could ride safely. It’s rare to find this level of care and service anywhere, let alone at such a reasonable price. We would return in a heartbeat and recommend NIA to anyone looking for comfort, kindness, and a touch of luxury.

Wish we could stay longer. Absolutely everything was perfect. The service was top notch. The staff really went above and beyond. The hotel is very stylish in the Indochine style. From the lobby to the waiting room, and each of the rooms all are tastefully decorated. Everything felt so clean and airy. The hotel is well maintained and every detail was taken care of. The breakfast is amazing with a good spread and changes everyday. There is also an egg station and noodle station. The only thing to note is the mattress is quite firm, which they did offer a mattress topper if needed. We didn’t need them and still had a great sleep. Over all, this hotel surpassed our expectations in every way. We felt it was good value for our family stay in the one bedroom apartment of the hotel. We would love to come back again.

Road construction was underway around the hotel. It was inconvenient to walk around with dust, but the hotel was clean and the staff was friendly and nice. Breakfast was especially good. If you are wondering where to stay, I recommend this hotel.

My husband and I enjoyed our 4-day/3-night stay at the resort immensely. The view from our room was beautiful. The surrounding ambience was serene and very peaceful. The room was big, clean and comfortable. The breakfast buffet spread was sumptuous and delicious with Vietnamese, Western and Asian cuisines. The staff were very friendly and attentive. The manager even gave us an impromptu buggy ride round the resort, golf club and driving range. The resort provides regular free shuttle bus services to and fro Dalat City Centre. I definitely recommend Swiss Belresort Tuyem Lam for a relaxing getaway for couples, friends and families.

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

Excellent service, beautiful gardens. Bed was super comfortable, however pillows were too thin and soft so no support. Showers were a little mouldy, and no ventilation. Occasional fly and mosquito in room, otherwise everything else was okay. Had a swimming pool but never used as it was cold.

Otel harika! Çok güzel, tasarımcı yenilemesi! Her şey temiz, her yerde mis gibi bir koku var! Odalar yeni, yatak süper, yastıklar kuş tüyü! Gerekli tüm olanaklar mevcut! Kahvaltılar harika, Dalat'ın en iyilerinden bazıları! Bir şey var, web sitesinde sauna olduğunu okuduk, havuzdan sonra ısınacağımız için çok mutlu olduk, ancak sadece masaj yaptırdığınızda kullanılıyor! Aslında, bunu hemen hizmet açıklamasına yazmaları gerekirdi! Ya da ücretli ayrı bir prosedür uygulayabilirlerdi! Neyse, banyo yaparak telafi ettik! Hamamların küçük olması ve tuz koymamaları üzücü. Genel olarak, bu oteli tavsiye ediyoruz!

A classical dame that needs a lot of maintenance. The breakfast offers a wide variety of choices. The room furniture is outdated and the bed is out of support. The fresh air and environment is good. The staffs are friendly.