Illetas Otelleri

It was so good! It was a dreamlike hotel. Because it's an annex, I have to walk to the swimming pool and breakfast, but the road is so beautiful, so it's another pleasure The staff were so friendly and the service was good 👍🏻 If I go to Palma again, I'll go again. I recommend having breakfast and spending a long time at the hotel.

With a stay at Zhero Hotel Mallorca in Calvia (San Agustin), you'll be within a 5-minute drive of Port of Palma de Mallorca and Cala Mayor Beach. This golf hotel is 3.1 mi (5 km) from Puerto Portals Marina and 4.8 mi (7.7 km) from Cathedral of Santa Maria of Palma.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of Zhero Hotel Mallorca, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 39 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

This was a beautiful hotel with incredible amenities. The hotel is about a 25 minute taxi ride from the airport The reception and customer service staff were so friendly and helpful. The property was impeccably maintained and clean. The views were beautiful. There was a charge for the breakfast option but the selection of food was remarkable and would highly recommend this option. The hotel was located a little distance from downtown Palma but taxis were available very quickly and there was no problem with availability. I need to mention again how accommodating and friendly the staff were. Yiu wil not. E disappointed!!

We stayed in Barcelo in Dominican Republic and we are really happy with the brand in general since then. We chose the Barcelo Illetas Albatros due to this experience and they didn't disappoint. Due to the low season, there were some small hiccups with the service we received but it was a comfortable stay after all. Here is a detailed evaluation of specifics: Welcome: We arrived around 8 p.m. and we were welcomed at the reception. The reception staff usually stays at the back and come out if you are waiting for service but overall they are quick and welcoming. There was no mention of My Barcelo benefits which made us think that the hotel is not paying attention to it at all. (e.g., there was no free water in the room). The room: The bed is really really comfortable. I would want that bed in my apartment. The room is also very clean with nice high quality towels. The mini bar is filled up but there was no mention of the pricing apart from the QR code. I thought the sweets were free and ate before I realised the pricing. Also the curtains in the room were a bit dirty and needs to be changed a bit more often. There were some issues regarding the room though. There was a garlic/toilet mixed smell coming from the bathroom after our 2nd night. The ventilation in the room wasn't great and the A/C was only heating and not cooling (due to winter season I guess). So we requested a room change. The hotel interiors: Really clean everywhere you go. It offers everything you would need on a city break or even a summer holiday (however we were there in winter season and couldn't use the outdoor pool or private beach). The private beach area could use some care since it is quite dangerous to walk around there with slippery rocks and stuff. Restaurant: The food is good and fresh. They have omelettes freshly made for you in the mornings and grills in the evenings. The salad buffet is a bit limited and the food gets redundant after 4 days+nights eating there but overall happy with the friendly service and healthy good quality food. Location: We rented a car to see around the island so the location wasn't a concern. But there isn't much to do if you don't have a car and it is winter season. The bus service to palma is quite frequent though. The parking is not free at the hotel but the nearby free car park just worked great if you don't mind climbing up the stairs from there to the hotel. Overall: Had a good stay. There are some minor hick-ups but we felt safe & clean

With a stay at Calanova Sports Residence in Palma de Mallorca (San Agustin), you'll be within a 5-minute drive of Port of Palma de Mallorca and Cala Mayor Beach. This hotel is 3.3 mi (5.4 km) from Puerto Portals Marina and 4.6 mi (7.5 km) from Cathedral of Santa Maria of Palma.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.Grab a bite from the snack bar/deli serving guests of Calanova Sports Residence. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include a business center, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 21 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and slippers. Conveniences include safes, as well as phones with free local calls.

With a stay at Hotel ROC Illetas & SPA, you'll be centrally located in Calvia, steps from Ses Illetas Beach and within a 10-minute walk of Illetas Beach. This upscale hotel is 1.7 mi (2.7 km) from Cala Mayor Beach and 2.5 mi (4.1 km) from Porto Pi Centro Comercial.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a communal living room. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Grab a bite to eat at the dress code formal en MP, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 120 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes.

The hotel resort is strategically located in reasonable distance from Palma and close to many nice locations of western Mallorca. The whole hotel resort is quite nice and well kept, especially the gardens: the style is peculiar, rather exotic African colonial, and sometimes a bit tacky (exotic animal figures, elephant tusks, animalier style everywhere, etc.). It is ideal for families and children, who enjoy themselves a lot. We were a couple in our middle adulthood who like to travel and enjoy life. Upon arrival we decided to upgrade from our chosen room to a suite, paying the difference of price, and the staff was quick to react (but no option of free room upgrade was offered though). Unfortunately no one from the front desk explained us anything about the classical hotel information (wi-fi, breakfast times, availability of restaurants, how to get to the beach, nice places to visit in the area, etc, etc.). Moreover we found it very alienating and unpleasant that some of the staff at the front desk reception hasn't even greeted or looked at us during the whole 5 days stay, while we were of course normally friendly when passing by. This is not acceptable at all. The suite was ok, quality of materials varies a lot and no big water bottle was provided on a daily basis except on arrival, during an exceptional August heatwave: again not acceptable. We did not use many facilities, so we cannot judge the pool or the spa. Breakfast was not bad, but not particularly good either: very basic. Big professional automated coffee making machines are nowadays very common in some hotels, but we would have been willing to pay extra for a nice cappuccino or espresso from a proper Cimbali coffee machine or similar. We had one dinner in the nicer restaurant and it was ok. As already said, we did experience almost none proactiveness from the staff in terms of giving info, offering services and no one asked us if we were doing fine during our whole 5 days stay. As said, some front desk personnel did not even look at us and greet us. There has also been an awkward, weird incident when a lady from the reception started to speak wild, angry Spanish with the local personnel, making a big fuss of 50 cents which were kindly offered by them because I did not have change for a 20 Euro note at the cigarettes vending machine. She thought I would not understand Spanish, but even by her hysterical reaction anyone would have been offended. It’s not appropriate at all to make a guest feel bad and talk about her/him in another language, hotel personnel to hotel personnel, in such a way, in front of her/him, for a nonsense. It’s so rude and unprofessional! Last but not least, on the last day, as we had a very late flight, we asked for a late checkout opportunity option. In 5 seconds we were told that the only option was luggage in the back room of the reception and shower in the spa area: again, we would have been willing to pay an additional fee for the same room or a smaller one, fo

Fantastic hotel, rooms were very clean. There was lots of reviews saying the staff were rude. However if you do stupid things like turning up to dinner when it’s just closing they would probably be quite keen to kick you out because they need to clean and get home to there families duhhh. That asides the staff were friendly and couldn’t have done enough to help. The bus stop was across the road. I will stay here again. Only booked breakfast and it was very good loads of choice and fresh

With a stay at Hotel Lis in Palma de Mallorca (San Agustin), you'll be within a 5-minute drive of Port of Palma de Mallorca and Cala Mayor Beach. This aparthotel is 3.9 mi (6.2 km) from Puerto Portals Marina and 4.4 mi (7.1 km) from Cathedral of Santa Maria of Palma.Take advantage of recreation opportunities including an outdoor pool and a spa tub. This aparthotel also features complimentary wireless internet access, concierge services, and a television in a common area.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8 AM to 11:30 AM for a fee.Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 18 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

We stayed at the hotel for 2 nights and on the first day we highlighted a number of issues with our room to reception. The lock on the balcony door was broken, the air conditioning wasn’t working and the fridge in the room wasn’t working (was turned on but didn’t cook anything). We were told the doors had to be closed for air con to work, we had the doors closed so We were told maintenance would come look at the issues. We had to call reception twice as no one had called to the room. As we were leaving for dinner, maintenance arrived, the guy was carrying a fridge. So we headed out and left him to it. When we came back that night, the lock on the door to the balcony had been fixed but the air con wasn’t working. The heat in the room was awful. We went down to reception but was told there was nothing she could do until the morning. She gave us a fan that they were using on reception, it was filthy dirty and didn’t cool the room at all. We did not sleep our first night there as the room was too hot. The fridge was not fixed and was not replaced with the one maintenance brought. The next morning we went to reception again over the issues and said we expect compensation for our first nights stay as we didn’t sleep. We were told they would speak to a manager. And Was told again they’d send someone up to the room to look after the issues. We insisted on moving rooms. The air con in the next room was slightly better but still did not cool the room. The fridge in the new room also did not cool anything down. We asked for ice at the bar and was told no, would only give us 1 cup of ice, even though their fridges don’t cool anything. I don’t know if it’s because the air con system in the hotel is rubbish and needs updating or if they’re being cheap and not turning up the air con centrally but it made the rooms really uncomfortable. We went back to reception a couple of times to check if the manager was there or if they had spoken to a manager and was told no. Terrible customer service, we had to suggest a room move and offered no compensation for our first night. Nice location near beach, that’s about it.