Wi-Fi Olanağına Sahip Künes İlçesi Otelleri

"此次行程特別滿意，幫我們升到了英迪格酒店，房間非常好，視野景觀無敵，送的歡迎小食也很好，服務非常棒！早餐由於是淡季可以送餐放房間，早餐餐食非常豐富可以選很多，特別推薦，在房間看着風景吃早餐！ 入住期間特別感謝所有工作人員熱情服務，尤其是Alin，在得知我們從賽里木湖領完結婚證過來，特地幫我們佈置房間和入住期間的服務，非常感謝！值得推薦大家過來"

"據説是蜜蜂小鎮數一數二的民宿了，整體環境很漂亮，裝修風格文藝温馨，早餐是民宿送我們的，餐食不錯，就餐環境也很好，滿意。我們預訂的是帳篷🏕，帳篷裏面有暖氣，鋪着地毯，挺乾淨舒適的。床品睡着也挺舒服，反正一覺到天亮。帳篷在林子裏面，陽光下滿地金黃的落葉，很舒適愜意，想多住一晚。洗漱是公共區域，從帳篷過去要走幾步，八月洗澡有點點冷了，裝臟衣服的簍子還壞了，也算瑕不掩瑜吧。"

"酒店前台温馨，還有咖啡、雞尾酒可以喝。 工作人員可以把行李送到房間～服務也很好 特別是酒店還有旅拍，免費送三張，一口氣拍了幾十張，特別表揚攝影師張陌老師，拍照的情緒價值給的太到位了，姿勢也會指導！哐哐哐的張張出片！！ 酒店裡有早餐午餐晚餐，還有幾衹小貓，總的來説是下次還會再去的酒店，時間充足的話慢慢體驗。"

"Brand new hotel with large, comfortable rooms with amenities including ear plugs and Vietnamese instant coffee you can pick up in the lobby. The washing machines are a bit complicated to use but locating it in the gym is a great idea. Breakfast spread is not bad but taste wise not fantastic. Cooking can be improved."

"The hotel is very good and the front desk staffs were very professional & helpful. The RESTAURANT needs to retraining their employees regarding customer services. EXTREMELY POOR CUSTOMER SERVICES that I ever experienced. On 9/14 evening around 8:45 pm (this was our second night eating in this restaurant. The first night was very pleasant), one of the hotel waitress was extremely rude. She had an attitude from the moment that we sat down on our table. We requested an additional menus; however, she slapped down the additional menu on the table instead of handed it to us. We took a little longer because we had a hard time saying it in Chinese. She started to get irritated with us. We ate 2 out of 6 dishes from our order. We waited more than an hours for our 3 abalone skewers, 2 lamb steaks skewers, 1 garlic naan & the mushroom wrap. We saw one of the waiter carried the 5 skewers to the other tables. We asked another waitress that we didn’t have our 3 abalone skewers, 2 lamb steaks skewers, 1 garlic naan & mushroom wrap. A different waitress said we have to wait for another 20 minutes to get our food. It was almost 9:30 pm. We requested to cancel the abalone, lamb, naan & mushroom wrap. When we went up to the cashier to pay & it happened to be same rude waitress. She charged all the dishes & my brother in law told her that we ate 2 out of the 6 dishes from our orders . The rude waitress expressed like we were lying to her & started to raise her voice. After the long disputes with the rude waitress, another waitress walked up being our witness that we actually only ate 2 dishes. We finally only paid for 2 dishes that we actually ate. After my brother in law paid for the meal, I expressed to the rude waitress that she has a bad attitude in English as I was having hard time translated in Mandarin. My sister repeated the exact words to the rude waitress; however, the rude waitress said in Chinese “you are insane”. My brother heard and pulled my sister away as he didn’t want more disputes. I walked back into the restaurant and I asked for her name; she asked me why do I ask for her name. I told her that I want to file a complaint of her. She asked why am I complaining about her. I told her that she had an attitude toward us from the beginning. I demanded to get her name. I said that she’s the first person that I had ever complained. She wrote her Chinese name on a piece of paper with the rude attitude and sarcastically said “thank you”. Of course, I responded “you are welcome”. After leaving the restaurant, I went to speak with the night manager & told her from the beginning to the end of what happened. The night manager walked with us to the restaurant. She spoke with the rude waitress. She asked her to tell her side of the story & request an apology. Of course she denied of her doing & of course she denied that she said to my sister in Chinese “you are insane “. She refused to apologize. Even the night manager said out loud that she could feel her rude attitude even speaking to the her. The restaurant manager, he apologized on her behalf. Per the restaurant manager, “It seems like a misunderstanding. He tried to minimize the wrong doing of the staff”. Such a disappointment of how the restaurant manager handling this matter. Instead of addressing the issue, he is minimizing the bad customer services & the bad behavior of his staff. IT WAS NOT A “MISUNDERSTANDING “. It was an extremely BAD CUSTOMER SERVICES. It was a training issue & it was a management issue. Per the night manager, she will have a meeting and address the issue. I seriously hope that the night manager will follow through this matter. I never experienced such an unpleasant moment in China & even in the U.S. Hopefully, the night manager will handle this matter effectively."

"首先説一下酒店的環境，很不錯！然後説一下地理位置，離景區的話還是有個兩公里3公里的樣子，但是酒店對面的話，就是客運站，下客運站的話，就可以直接到酒店很近的。最後説一下酒店老闆吧，真的人超級好，在入住沒多久，晚上的時候老闆居然給我送了西瓜，然後在退房的時候，老闆居然還送小零食，看見我沒有攜帶礦泉水，也主動提出送我兩瓶礦泉水！！！最後我想説，這是一個有人情味的酒店"

"來那拉提住這家民宿真是選對了！從下車就被驚艷到，院子裏種着黃色的花，房間推開窗就是綠油油的草原，視野絕了。 衞生這塊沒得挑，地板擦得能反光，連浴室角落都乾乾淨淨，住着特舒心。 設施是真高端，空調給力，晚上睡的很好，還有個小沙發區，泡杯茶看窗外牛羊吃草，太愜意了。 早餐必須誇誇！有包子玉米紅薯雞蛋牛奶，牛奶是當地的很棒，老闆還會送自製的果醬，配麪包絕了。 服務也特貼心，我們去景區前老闆會提醒穿厚點，還幫忙搶自駕票。回來晚了，還有新鮮水果，民宿的飯很好吃，來新疆吃的最美味的一餐了，下次來那拉提肯定還選這兒！"