Park Yeri Olan Künes İlçesi Otelleri

We were very pleasantly surprised by the stunning location and very modern style of this boutique B&B hotel! We received a first class welcome from the staff and a welcome tray, with refreshing herbal tea and snacks, that was served on the patio of our room with a stunning view of the adjacent river valley. So relaxing just sitting there in our room's deck chairs sipping tea! The whole property felt brand new and very well appointed based on the vision of its architect owner. The special chicken based hotpot dinner they served us in the restaurant was a feast of a meal for 2. The room amenities included a hanging swing chair that was positioned to take advantage of the view out the floor to ceiling windows overlooking the river and valley beyond it. We didn't have a TV in the room but we did not miss it, after dark we both enjoyed relaxing reading the books we brought with us. We enjoyed a personalized breakfast before having to leave early the next day, with regrets that we couldn't stay longer. Highly recommend this modern but relaxing boutique hotel, especially if you have time to stay a few days.

老闆年輕熱情，房間乾淨整潔，床品也非常舒服，衞生間也沒要異味，院子很大，種滿了鮮花，還有秋千，孩子玩的很開心，離那拉提景區很近，性價比很高的民宿。

We spent 22 days in Xinjiang and have stayed at 13 hotels. This is the only one we spent two nights and is by far the best. The place is lovely but the owner was even lovelier. The moment our car pulled up at his door, he came out personally to greet and help us with our luggage. We booked a Cozy Queen Room but he upgraded us to a Cozy Triple Room for free. We declined it initally because we did not need a large room but he insisted saying that the room was available on our dates. The room was spacious and impeccably clean. It has a pretty wooden tray stocked with small packs of titbits - buscuits, sweets, nuts. Although it was located on the ground level and our room was facing the food street restaurants, it was surprisingly quiet at night. What we appreciated most was we were able to wash our dirtied laundry and hanged them out in the courtyard to dry under the sun. There was a washing machine in the wash-area but we did not want to use so he lent us a wash basin. He not only offered us washing detegent but we could even have a choice of either powder or liquid form. Whether your stay is long or short, this is one hotel you can call it ”A Home Away from Home”. Thank you Mr Boss for the great hospitality. We appreciate it from the bottom of our hearts.

來那拉提住這家民宿真是選對了！從下車就被驚艷到，院子裏種着黃色的花，房間推開窗就是綠油油的草原，視野絕了。 衞生這塊沒得挑，地板擦得能反光，連浴室角落都乾乾淨淨，住着特舒心。 設施是真高端，空調給力，晚上睡的很好，還有個小沙發區，泡杯茶看窗外牛羊吃草，太愜意了。 早餐必須誇誇！有包子玉米紅薯雞蛋牛奶，牛奶是當地的很棒，老闆還會送自製的果醬，配麪包絕了。 服務也特貼心，我們去景區前老闆會提醒穿厚點，還幫忙搶自駕票。回來晚了，還有新鮮水果，民宿的飯很好吃，來新疆吃的最美味的一餐了，下次來那拉提肯定還選這兒！

房間真的是全景視野！躺在床上就能看草原、望雪山，晚上抬頭就是整片璀璨星空，那種被自然包裹的感覺太絕了！營地的位置超棒，離那拉提景區也近，玩累了回來就能躺平看風景，完全是沉浸式住進風景裏。 工作人員都特別熱情，從入住到退房全程都很貼心，有什麼需求都能及時響應，完全不會有疏離感。真的物超所值，來那拉提一定要住一次！ 服務：好 環境：好 衞生：好 設施：好

The hotel is very good and the front desk staffs were very professional & helpful. The RESTAURANT needs to retraining their employees regarding customer services. EXTREMELY POOR CUSTOMER SERVICES that I ever experienced. On 9/14 evening around 8:45 pm (this was our second night eating in this restaurant. The first night was very pleasant), one of the hotel waitress was extremely rude. She had an attitude from the moment that we sat down on our table. We requested an additional menus; however, she slapped down the additional menu on the table instead of handed it to us. We took a little longer because we had a hard time saying it in Chinese. She started to get irritated with us. We ate 2 out of 6 dishes from our order. We waited more than an hours for our 3 abalone skewers, 2 lamb steaks skewers, 1 garlic naan & the mushroom wrap. We saw one of the waiter carried the 5 skewers to the other tables. We asked another waitress that we didn’t have our 3 abalone skewers, 2 lamb steaks skewers, 1 garlic naan & mushroom wrap. A different waitress said we have to wait for another 20 minutes to get our food. It was almost 9:30 pm. We requested to cancel the abalone, lamb, naan & mushroom wrap. When we went up to the cashier to pay & it happened to be same rude waitress. She charged all the dishes & my brother in law told her that we ate 2 out of the 6 dishes from our orders . The rude waitress expressed like we were lying to her & started to raise her voice. After the long disputes with the rude waitress, another waitress walked up being our witness that we actually only ate 2 dishes. We finally only paid for 2 dishes that we actually ate. After my brother in law paid for the meal, I expressed to the rude waitress that she has a bad attitude in English as I was having hard time translated in Mandarin. My sister repeated the exact words to the rude waitress; however, the rude waitress said in Chinese “you are insane”. My brother heard and pulled my sister away as he didn’t want more disputes. I walked back into the restaurant and I asked for her name; she asked me why do I ask for her name. I told her that I want to file a complaint of her. She asked why am I complaining about her. I told her that she had an attitude toward us from the beginning. I demanded to get her name. I said that she’s the first person that I had ever complained. She wrote her Chinese name on a piece of paper with the rude attitude and sarcastically said “thank you”. Of course, I responded “you are welcome”. After leaving the restaurant, I went to speak with the night manager & told her from the beginning to the end of what happened. The night manager walked with us to the restaurant. She spoke with the rude waitress. She asked her to tell her side of the story & request an apology. Of course she denied of her doing & of course she denied that she said to my sister in Chinese “you are insane “. She refused to apologize. Even the night manager said out loud that she could feel her rude attitude even speaking to the her. The restaurant manager, he apologized on her behalf. Per the restaurant manager, “It seems like a misunderstanding. He tried to minimize the wrong doing of the staff”. Such a disappointment of how the restaurant manager handling this matter. Instead of addressing the issue, he is minimizing the bad customer services & the bad behavior of his staff. IT WAS NOT A “MISUNDERSTANDING “. It was an extremely BAD CUSTOMER SERVICES. It was a training issue & it was a management issue. Per the night manager, she will have a meeting and address the issue. I seriously hope that the night manager will follow through this matter. I never experienced such an unpleasant moment in China & even in the U.S. Hopefully, the night manager will handle this matter effectively.

設施：設施非常完善，房間裏面該有的都有，一次性用品質量也不錯，民宿配有洗衣房晾曬區，免費停車位也是有的。 衞生：整個民宿以及客房衞生打掃的很乾凈，有任何衞生問題反映到前台都能得到及時解決。 環境：離山不遠，拉開窗台就能看到遠處的山景。院子觀景真的非常好。 服務：住民宿最大的好處就是自由度比較高，老闆服務也非常不錯，訂的特惠，老闆免費升級房間，很好哦。基本衹要合理的要求都是有求必應。晚上上睡覺很安靜，現在是人滿滿少了，房價非常的實惠，強烈推薦。