Istanbul Bilgi University, Istanbul Yakınlarındaki Oteller

For sure one of the best hotels I ever booked here. The reason that I could not give a full 5-rating is that the infinity pool has on the edge a lot of bird’s ****. Otherwise the room, restaurants, pool service, reception and concierge are on top level. Late check-out was approved with a smile. The only nagging: I asked for a quiet room, but got one near the hotel’s tennis court and a re-construction site.

To begin with, now this hotel is called DNZ TAXIM FERİDİYE HoTEL. I booked a stay for three nights through booking in a deluxe room. Upon arrival, we were given a different room that did not match the description and photo when booking. We returned to the administrator with an attempt to explain that the number was clearly different. He looked for our reservation for a long time, found it, and eventually gave us another room. It was larger and similar in size to the one in the photo, but it did not match in appearance. We were told that there were no other rooms available. In the end, I had to stay in this room. Then we began to examine it in more detail and were in a slight shock. The point was the condition of the room itself: the door trims were broken off, the walls were all chipped to the ground, the sink was loose, the shower hose was frayed, the faucet that was kept on parole. The faucet and fan just stuck out of the wall, everything above the doorway in the bathroom was smeared with cement without any kind of decoration (everything is in the photo). Towels are dirty, with lipstick residue and holes. Bed linen was also in question. The price included breakfast, which again turned out to be not the same as in the photo on bo***********A photo of breakfast is also attached to the review. The main thing there is half a loaf. Arabs work at the front desk, who know a couple of words in English, that is, it is extremely difficult to communicate with them. And finally, the cherry on the cake. We decided that we could not stand here for three nights and leave after two nights. As a result, the administrators canceled our reservation when we checked out, and sent information to booking that we supposedly did not check in. In general, they simply deceive people! I do not recommend this hotel to anyone!

Definitely I will come here again for my next visit to Türkiye, it’s close to Taksim square and many foods surrounding. Can easily get taxi, buses and metro. The room is so huge, with living room and kitchen :) The room is clean and the hotel staffs are so nice, very helpful :) Thank you 🙏🏽

I have stayed at dozen of hotels around the world but this is on the top of the list of best stays/experiences ever. The location is great, the room was clean, very comfortable, and the staff was amazing. Especially Mustafa Emrah, he deserves to be the best employee of the year. He went over and beyond to help make our stay enjoyable. Exceptional service! Thank you so so much! I will definitely stay here again when I come back to Istanbul. I highly recommend this hotel for anyone visiting downtown.

During our one week stay in Sofitel Istanbul, staff were very warm and helpful! We stay in a suite, room is very clean and cozy! Very impressive service when having our breakfast buffet in the restaurant. Before our departure, Chef Ahmet even made a special dish for us and Mehmet treats the customers iust like your family members! The entire team is very well trained in general and definitely we will come back again.

Location is not very convenient. Room service food is average at best. Several times the bed sheets and cover was still wet when they replaced them. Room is very small. Rooftop bar plays good music. Breakfast is the same everyday. The best experience we had with this hotel was the doorman. Overall experience was below average.

Myself and partner stayed for 4 nights. Before arrival, I received regular emails from the hotel and they told me they would be giving us a lovely room as I informed them it was our anniversary and we are excited to visit Istanbul. We arrived at the hotel quite later than expected due to our flights getting delayed. We were shown to our room and it looked nice, but I must admit I was expecting more. But it was clean and the view outside was beautiful. We could see all the landmarks and a lovely view of the Bosphorus. We went out to explore and came back to the hotel around 10 pm. We decided to have a drink in the lobby. The lady instructed us we must pay cash for our drinks. This seemed odd, but we paid in cash. When we took our drinks and sat down within 5 minutes later a couple paid for their wine, and the same lady had the card machine to take card payment. I called her over and she seemed reluctant to acknowledge me. After my persistence, she asked how could she help me. I asked why we were forced to pay in cash and those guests had just paid with a card. She walked away and the manager came over. I told him we were guests at their hotel and what had happened. He explained the machine wasn’t working when we wanted to pay, but it is working now so if we wanted to we can now pay by card. We didn’t bother to do this as I wanted to understand the reason. It did seem they wanted cash payment in case we did a runner…also strange how the machine suddenly worked 5 minutes later. It did annoy and upset us both as we didn’t believe the explanation. When we went up to our hotel room we noticed a bad smell. We didn’t notice this earlier, but my partner described it like a perm solution (Not pleasant at all). In the morning we called reception. Housekeeping came up and they were unable to speak English. They went into the bathroom and filled up the air spray dispenser. I called reception and was baffled that this was the fix. I explained that there is clearly a more underlying issue and that masking the smell will help, but not resolve the issue. The next day reception was very helpful and they moved us to a nicer room with a better view. However, no air freshener in the bathroom so this is not consistent in all rooms. This makes me think we were deliberately given a bad room, despite their promise of a lovely room for our anniversary. There were lots of positives though. Some of the staff are very polite and helpful. (not all of them. We found some to be quite rude to us) The staff on the front desk were always so friendly and nice. The staff during breakfast were also very friendly. Although they don’t all speak English I had some difficulties determining if there was meat in a specific food item. So if you have allergies there could be a slight risk here. Something I think the hotel needs to resolve. But the food during breakfast was fantastic. So many options and the food was always varied and fresh. The hotel itself

This property gave us good staying experience having all the promised amenities and well served. On the problem is many service staff do not understand English which is not something bad but still. Regarding the location of property i was but disappointed because this is very much in the outskirts of the Istanbul city, and when the city itself is a attraction and you live beyond doesn't make any sense and you have to travel 25 to 30 kilometres every day to get to your visiting spots. Otherwise they do give a five star service as they pretend to.

The hotel staff were kind and courteous from the get-go. We were delighted to receive an upgrade and were impressed by the size of the room. All facilities within the room were kept in excellent order. However, some attention to cleanliness was lapsing. We found dirty handprints on the TV and walls. This, however, was rectified with housekeeping. Breakfast was included in our package but the range and quality of food was not very good. At one point, during our stay, there was nowhere to sit, and our plates were cleared away before we had finished our food. The location is about 30 mins away from the main tourist sites, but the Mall of Istanbul is a 15-minute car journey away. This is a great mall for shopping, entertainment, and getting something to eat. There is also an outlet mall 10 mins walk away that has a supermarket, fast food restaurants and a few branded shops. Overall, I was pretty pleased with the hotel and would stay again.

Loft airport hotel This hotel is beautiful we were completely in shock at how nice the room is - Has a huge mirror which converts to a TV. The room has little fridge with free drinks - coffee kettle. It has beautiful furnishings the bathroom is fabulous I would totally recommend staying at this hotel Has a large mirror which turns into a TV. All upgraded - & exceptional When you get a taxi from the airport be sure the taxi man puts on the meter…. If you don’t see the meter running by the time you’re leaving the airport tell him to pull over and put the meter on I have noticed several Turkish taxi drivers don’t put on the meter coming or going from the airport why because they want to rip off tourists Do not pay any more than 200 Turkish lira max You can even get an Uber for maximum of 165 from the airport to the hotel Unfortunately you cannot get an Uber back to the airport. We did get a taxi from hotel back to the airport. 160 lira The hotel says it’s 5 miles away (that’s as the Crow flies) its actuality 8 1/2 miles by road. 15 mins max All the girls & Guys at the front desk were exceptional & really sweet - they spoke English they ordered us food to be delivered in the evening for us. They also recommended restaurants. We ordered a Turkish breakfast for €5 Our flight wasn’t until 530 so we asked if we could check out at 1 and they said yes no problem which we thought was very nice of them. There is a hotel at IST Airport but it’s very expensive (& not on Expedia) We would Definitely stay at this hotel again and have marked it as one of my favorites. I don’t very often give 5 star reviews but the staff were so nice and lovely and the hotel was soo fabulous I gave it a 5*. I did book the hotel 7 months out and got an amazing price so that helped…