Kota Tinggi Otelleri

Very good resort for family with kids, the water theme park is very popular. I was allocated with a room at ground floor, surprised that it's still vety quiet for me to enjoyed a good sleep. The staffs here are very polite and everyone with smile. Although its facilities looks a bit run down but cleanliness is good. Will be back again.

staff very respectful towards us especially the staff at guardhouse. room was spacious, comfy and clean. breakfast was great (7/10) because very few choice of drinks otherwise foods is delicious. then the beach view from the breakfast place (10/10).

We are really satisfied and enjoy our holiday here. Spacious room and worth price. The shops are quiet far. After went to the mini zoo pengerang, we drop by at Batu Layar beach. Very recommended and suitable for family day. The kids really enjoyed the pool. We went to Resstoran Terapung Tanjung Belungkor for lunch.

GOOD (well, more or less): *) I slept well as the bed is good enough. However, the bed is too short. I booked a room with king-size bed. Sleeping in the bed diagonally was the solution. *) The staff are friendly, but not all of them are able to speak English confidently. Especially housekeeping staff. BAD: *) Poor sound isolation. You can hear precisely what is being said in the hallway. And can hear what is happening in the neighbouring room. Many rooms have a connecting door, making the sound isolation even worse. *) ”breakfast included”. They only serve a buffet style, consisting of rice, noodles, (overly) hard-boiled eggs, chicken sausages, plus toast with butter, jam and kaya. And a choice between sweetened coffee or sweetened tea. It is not surprising that the breakfast room was pretty much deserted every time I was there: most people prefer to skip this. *) ”every room has wifi”. True, but the internet speed is so low that it isn't usable for reading email or a newspaper. Forget about watching photos or video. Unusable. *) The number lock on the safety box in my room was not working. As a solution the staff gave me the manager's key to it, for me to keep during my entire stay. Imagine this: if I would have had access to other rooms I would have been able to open their safety boxes. The staff did not record that I had that key in my possession. UGLY: *) The electricity outlet in the bathroom was a serious safety hazard. See attached photo. I don't know what they were thinking when they made this: I don't know what plug fits this dangling connector. The lack of isolation makes this dangerous in a room with a wet floor. I guess the conclusion of this story is that you get what you pay for. I paid RM107 per night for a so-called ”Executive Deluxe” room, which is an exaggeration for a standard double room.

- spacious room - hot water available always - didnt have hair dryer - tv channel always stuck and pop up ‘check cable and……..’ but cable always in good condition - friendly staff - iron and ironing board need to pick at reception Overall is satisfied stay, im happy with my stay at this hotel 👍🏻

The environment is perfect for those willing to healing. The staff is very friendly, our check in process was smooth without need to wait. The room is comfortable and the swimming pool is great for my kids. The hotel near Yard&Co cafe, so you will have too go! 🤭🤭 However there is something to highlight here, the bedsheet and pillow cover have bad smell, not so sure its already change new one or not. Also the walkway, mybe your side can improve to avoid slippery walkway.

Year end means holiday time for my little family. Arrived here quite early in the afternoon. Being promised that once the room is ready, the receptionist on duty will then give us a call, yet do assume that due to other urgent commitment and / or poor telecommunication coverage, it was no avail. (Disclaimer : my spouse got SMS informing that Maxis coverage will be temporarily affected at the current location, yet I never get one, although utilizing the very same provider) Just trying our luck to check in an hour early from prescribed time and viola! our room was readied accordingly. Room was adequately kept, small stains detected at the duvet, bidet sprayer malfunctioned. Not to be so fussy, we do embraced the imperfect condition accordingly. The room allocated to us in which purposely selected for sea view was nice. The hotel do situated not too far from other establishment. there is a residential area situated approximately 2km from the hotel, namely Taman Bayu Damai, in which do contained shophouses and basic necessity, if need do arise. Yet we did getting our daily doses of foods and other necessity down towards the south, in which nearer to Sungai Rengit. The foods readied at the hotel (in our case breakfast) were less then adequate in quality, but got nothing to complained about. Due to the time we have, we did embarked on sight seeing walkabout at the premises. Some of the attractions were abandoned, might be due to the ill effect of continuous MCO enforcement for the past 2 years. The beach was nice, but due to the timing of Monsoon, it will be not advisable to dwell into usual sea and beach activities too much. My two boys enjoyed their time playing with the sands, with much cautionary steps undertaken. Hopefully, as per my title of this review, time will heal this establishment, thus will be then enable them to offer their best package to prospectus guest.

Overall it was not a happy experience. First day check in we ended up waiting for 1hr to get our room. Room was ok just some stain here and there. Out of 3 towel only 1 was clean. Other 2 have stain and even the bed. Is not a obvious stain so will still ok with it until bathing time, each time someone bathe the water pipe seem to be blocked, Doesn’t flow properly. Breakfast buffet was rather disappointing, option to choose was range but flavour not very nice. Me and my friends felt only the harsh brown & nugget is nice. Remaining soso only. Gotten more disappointed when we go back hotel room and the card sensor wasn’t working. The front counter ask someone to help us check and he said the sensor spoil need install a new wan but they didnt do it after we left but when we still in the room. Felt that the service this time wasnt as what the review said might be cos the hotel was fully booked. (Could be cos holiday) but still felt a rather disappointing trip.

The Four Points by Sheraton Desaru Hotel offers a luxurious and inviting ambiance, providing a comfortable and welcoming atmosphere for guests. The well-designed interiors and thoughtful decor contribute to a relaxing stay, making it an ideal choice for both business and leisure travelers. The hotel staff excels in providing top-notch service. From the front desk to housekeeping, the team is attentive, friendly, and committed to ensuring guests have a seamless experience. The prompt and courteous service enhances the overall satisfaction of the stay. The hotel opened in 2021 also impresses with its extensive range of amenities and facilities. The well-equipped fitness center, swimming pool and sauna services, and on-site dining options add significant value to the overall guest experience. Whether guests are looking for relaxation or convenience, the hotel caters to a variety of needs. Overall, the Hotel stands out as a reliable choice for those seeking a blend of comfort, excellent service, and a well-rounded set of amenities in desaru area.

We booked the resort for our honeymoon. Requested for a honeymoon decoration for our room and was not disappointed by it. We received a corner seaview room which has a bit more privacy. Buffet breakfast has a variety of choices. Spent most of the time relaxing by the bar facing the sea. Staff was very friendly. Only downside was the aircon wasn’t strong at times.