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We booked the resort for our honeymoon. Requested for a honeymoon decoration for our room and was not disappointed by it. We received a corner seaview room which has a bit more privacy. Buffet breakfast has a variety of choices. Spent most of the time relaxing by the bar facing the sea. Staff was very friendly. Only downside was the aircon wasn’t strong at times.

Very good resort for family with kids, the water theme park is very popular. I was allocated with a room at ground floor, surprised that it's still vety quiet for me to enjoyed a good sleep. The staffs here are very polite and everyone with smile. Although its facilities looks a bit run down but cleanliness is good. Will be back again.

Beautiful place, both the pools were great and they had enough activities to keep kids busy. Room was excellent with comfy and clean sheets/towels. Personally enjoyed the bicycle rides and walks within the resort. Buffet spread was good and in room dining was good too. Will visit again

Brought my family to hard rock hotel desaru to stay from new year's eve to cross into the new year. First time staying here and we are very happy with the overall experience. Coffee at constant grind cafe is also good. Direct access to the waterpark was very convenient for us and the kids. One good situation that I experienced was there was a very heavy downpour during one of the evening and my car was parked at the lower ground and water level was rising. The hotel guest services manager attempted to reach me via call and whatsapp to ensure they pass me the message to shift my car to upper ground. I would compliment him. Definitely recommend this hotel!

My first time staying at the Westin. Quite alot of people staying there thus we wasn’t able to get an early check in. However the service provided was great . We were given a corner room and the staff even decorated the room and gave us complimentary cake and chocolate. The room itself was big and clean. Breakfast was included and was quite surprised their selections as it had variety of food. There are a few dinning places to eat and the food was not bad. Will come back again when then price is right.

Year end means holiday time for my little family. Arrived here quite early in the afternoon. Being promised that once the room is ready, the receptionist on duty will then give us a call, yet do assume that due to other urgent commitment and / or poor telecommunication coverage, it was no avail. (Disclaimer : my spouse got SMS informing that Maxis coverage will be temporarily affected at the current location, yet I never get one, although utilizing the very same provider) Just trying our luck to check in an hour early from prescribed time and viola! our room was readied accordingly. Room was adequately kept, small stains detected at the duvet, bidet sprayer malfunctioned. Not to be so fussy, we do embraced the imperfect condition accordingly. The room allocated to us in which purposely selected for sea view was nice. The hotel do situated not too far from other establishment. there is a residential area situated approximately 2km from the hotel, namely Taman Bayu Damai, in which do contained shophouses and basic necessity, if need do arise. Yet we did getting our daily doses of foods and other necessity down towards the south, in which nearer to Sungai Rengit. The foods readied at the hotel (in our case breakfast) were less then adequate in quality, but got nothing to complained about. Due to the time we have, we did embarked on sight seeing walkabout at the premises. Some of the attractions were abandoned, might be due to the ill effect of continuous MCO enforcement for the past 2 years. The beach was nice, but due to the timing of Monsoon, it will be not advisable to dwell into usual sea and beach activities too much. My two boys enjoyed their time playing with the sands, with much cautionary steps undertaken. Hopefully, as per my title of this review, time will heal this establishment, thus will be then enable them to offer their best package to prospectus guest.

staff very respectful towards us especially the staff at guardhouse. room was spacious, comfy and clean. breakfast was great (7/10) because very few choice of drinks otherwise foods is delicious. then the beach view from the breakfast place (10/10).