Baguio Dağ Manzaralı Otelleri

"The picture of the room I selected showed a double bed. The mention said you could get either one on arrival...a double bed or a single bunk bed. But that is not true. The price for the room I selected was for a single bunk bed only. This is what we were told after arrving. The double bed was P200 extra a night. We paid but complained at Trip.com. We got P400 credit for the next booking. How to call this practice from the hotel? Not honest. Advertising something that is not true. I will make sure Trip.com change that. Hotel near a road with a lot of traffic. Walls very thin, can hear people next room. Same for the floor...could hear people walking above."

"It was such a pleasant surprise. The hotel was conveniently located at the heart of Baguio. It is also very near Camp John Hay which our family really loves. It is reactively new so it was very clean and so beautiful. The staff were so friendly, accommodating and welcoming. Everyone was so amazing. It was such delightful experience for our family, we enjoyed the hotel so much even the food at breakfast was so good. I would give this hotel an excellent rating as they also treated their guests with 5-star service. Kudos to everyone and we will surely be back. Thank you Chateau De Maisons for the great, amazing stay at your hotel."

"There are a few points would like to bring up 1. The ceiling fan in the room is functional, However, the wind is totally not strong enough, so turning it on means not turning it on. 2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no. 3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way. 4. Suggest to have USB socket ports at the bed side would be more convenient 5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room. 6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively 7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore. 8. Breakfast not much selection. And many staffs at the counter 9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service. Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then. Thank you!"

"nice hotel with breakfast buffet and heated swimming pool good for family bonding, unfortunately the staff was not that friendly and the bellman seems like you need to give him a tip after his service and also the receptionist but I would like to commend the housekeepers, lifeguard and parking staff for always greeting us. I would definitely come back because of the hotel amenities"

"The place is very convenient—super near the bus station and just below SM Baguio. I love how easy it is to go around the city and reach the places I need to visit. The staff at the reception was very welcoming, and one of the guys even helped me move my things from the room downstairs all the way to the bus station. That was such a thoughtful service, and I really appreciated his help with my heavy luggage. However, the place is currently under construction/renovation, and the room I stayed in had some issues. The toilet floor was wet; even though there was a cover, it still got wet, so I had to wear shoes whenever I used it. There was no towel provided, and I wasn’t sure if I had to request one. Since I only stayed for a few hours, I didn’t need to shower, but when I checked out, the staff asked if no towel was placed in the room, which was a bit surprising 😅. Overall, the location is excellent, and I really like the convenience. They just need to improve the rooms and ensure towels are always provided for guests without needing to request them. P.S. There is no elevator, so be prepared to carry your luggage upstairs."