Park Yeri Olan Interlaken Otelleri

Very nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.

Room was very clean and cozy. The hotel staff was very friendly and supportive. They also gave me a ticket for free transportation in Interlaken during my stay there. Coffee was provided for free at the lounge. The location was convenient to go to the Interlaken West train station!

This is by far the best hotels I've gotten in Switzerland. We got upgraded to a suite with patio although we couldn't use the kitchen provided as they said it'll come with cleaning cost if used. But very very happy for the free upgrade for our honeymoon. We will come back!

Very lovely hotel. I like the idea that it combines an elderly home together with a Hotel. Location is great, right next to the bus stop. Room is spacious and clean, its worth every penny i paid for

Dışarıdaki sokaklar inanılmaz derecede güzeldi, sanki bir çizgi romandan fırlamış gibiydi ve iç mekandaki konaklama birimleri, yataklar, duşlar ve ortak salon harikaydı. Bu, İsviçre'ye ilk tek başıma seyahatimdi. Her zaman İsviçre'yi gezmek istemiştim ve artık 20 yaşındayım, bu bir rüyanın gerçekleşmesi gibi geliyor. Tek başınıza seyahat etmek, başkalarıyla bağlantı kurmak ve anılar biriktirmek istiyorsanız, bir gençlik hosteli rezervasyonu yapmanızı şiddetle tavsiye ederim. İlk kez yeni insanlarla tanışmak, rüya gibi bir seyahati romantik bir deneyime dönüştürmenize yardımcı olabilir. Bir Japon ve iki Hintliyle arkadaş oldum ve yemek, Kore paketleri ve atıştırmalıklar paylaştık. Hostelin kendisi dolaşmak için harika bir yer ve personel güler yüzlü. Kahvaltı da lezzetli!

We loved everything about this hotel and cannot recommend it enough. Easy 7min walk to the train station, everything was just a walk away as such. Very nice and responsive staff and an amazing breakfast everyday. If you get the rooms with a view like us and nothing better than this, viewing the snowy mountains from the big balcony.

Location – 9.5/10 The hotel is in a prime location, just a 5-minute walk from Interlaken Ost train station, making it a convenient base for exploring the Jungfrau region. It’s also a short walk to the Aare River, Harder Kulm funicular, and Interlaken’s main shopping and dining areas. The hotel itself sits in a quiet and scenic spot, offering great views of the mountains. Rooms – 8.5/10 The hotel offers both historic and modern rooms, so the experience can vary depending on what you book. Historic rooms (in the main building) feature high ceilings, elegant decor, and antique-style furnishings, giving a grand, old-world charm. Modern rooms (in the newer wing) are sleek and contemporary, with all the latest amenities. Some rooms come with balconies offering stunning views of the Swiss Alps, which is a major highlight! Beds are comfortable, and bathrooms are spacious and well-equipped with quality toiletries. Service – 8/10 The staff is friendly and professional, offering helpful local tips and seamless check-in/check-out. However, during peak tourist seasons, service can feel a bit stretched, especially at the reception and breakfast area. Dining – 8/10 Breakfast – A rich buffet with Swiss specialties, including fresh bread, cheeses, cold cuts, eggs, and great coffee. The selection is good, though the breakfast room can get crowded. Restaurant & Bar – The on-site restaurant offers delicious Swiss and international cuisine, though the menu is slightly limited. The hotel bar is a great place to relax after a long day of exploring. Wellness & Facilities – 8/10 Spa & Sauna – A small but relaxing wellness area with a sauna, steam bath, and relaxation space—perfect after a day in the mountains. Outdoor Seating & Garden – The hotel has a lovely terrace and garden area for relaxing with a drink while enjoying the views. Parking – Limited on-site parking is available, but it fills up quickly.

Old fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.

Sorry it took me awhile to give my review as I just returned home. We are so grateful to Hey Hotel for saving our holiday in Switzerland! We had originally booked an Airbnb (to experience stay in a house) near the interlaken west train station. Upon checking in, to our horror, the flat is so disgustingly dirty and smelled rotten. Not only that, there was roadwork in front and the security to the unit is also lacking. We immediately booked our remaining stay at Hey and our trip was saved! The service staff, a bespectacled gentleman, gave us a free check-in early in the morning and upgraded us to the best room for 4 — no qn asked! We have clean room and best view. The breakfast has amazingly good spread. And at a much cheaper rate than the Airbnb which offered nothing but burnt spice, dirty broken toilet and sticky, greasy flooring.

Best location in Interlaken, situated between Unterseen and Interlaken West, convenient to train station, shops and restaurants.