Atour Hotel Ancient City Pedestrian Street Kashgar is the first and the fourth Atour brand franchise hotel in Kashgar. The hotel is located in Tiansheng building, No.65 Renmin West Road, Kashgar City, adjacent to Kashgar ancient city and Kashgar commercial pedestrian street, facing the South Gate of Kashgar ancient city across the road, belonging to the core downtown area of Kashgar. The design concept of the hotel follows Atour's traditional product philosophy of "humanity, warmth and fun", as well as two Atour humanistic themes of "mobile reading" and "territorial photography", and combines the natural scenery and ethnic customs of Xinjiang and Kashgar. The hotel has high-quality guest room products and facilities, injects a strong humanistic atmosphere through meticulous and warm neighborhood service, and has a unique "natural, quiet, warm and simple" product style temperament, creating an ideal accommodation experience for high-end business travelers!The hotel has Zhuju (Free Library), Chuchen (self-service laundry), Xiangzhao (cafeteria), Gongyu (meeting room), Hanchu (gym), Atour Life Hall and other rich functional areas, so that you can experience the fourth space life after you stay. All guest rooms of the hotel are equipped with independent spring mattress made of planter zero pressure memory cotton, matched with Atour Life plain wrapped bare cotton bedding, slow rebound memory pillow core for neck protection, and Atour JingYan series of washing and care products, which will bring you an excellent stay and sleep experience.Atour Hotel is willing to become a post station on your journey. It is not only a hotel, but also a perfect place for you to have a rest. We also hopes to let you experience the new lifestyle the Fourth Space created by the hotel for you. On the way, Atour is waiting for you. Looking forward to every reunion with you, also looking forward to every time to bring you unexpected warmth!
"Staff were friendly but the hotel was kinda let down.
Firstly when we arrived at the hotel, the air had a left over stale smoke at the corridor of our room. Our initial room also had the smoke left over smell. Luckily the staff was helpful and changed room promptly at our request.
Furthermore, we came late October and it’s like 7 to 9 degrees c outside at night, but we were told there’s no heating because Kashgar has centrally controlled ground heating. However, I think this is not really acceptable because hotels nearby the ancient city (similar price point) we stayed had air conditioned heating.
The toilet also clogged with normal use, and every time we use the toilet had to be extra careful, flushing a few pieces of toilet paper at a time. Again, the staff were great, when we phoned them, the repair man came immediately.
All and all, I want to say the hotel is ran by great staff but the hardware is really not up to standard for my visit."