Park Yeri Olan Bristol Otelleri

"Amazing staff room was amazing met a lovely gentleman who works there. Who does amazing things for underprivileged special needs children. Totally warmed my heart. Will definitely be returning"

"The staff was really friendly and helpful. I chose a small room and it was clean and comfortable, good size for one and the price was good. The location was perfect to get to the shops or the centre."

"The hotel is very conveniently located in central Bristol, making it a great base for exploring the city. The room itself was quite spacious, featuring a comfortable bed and a good shower. However, one issue I encountered was the heating— it wasn’t working during my stay, and each room had been provided with a small electric heater instead. This wasn’t mentioned at any point prior to booking or even at check-in, which was disappointing. The heater provided was quite small for the size of the room, and if the weather had been any colder, it likely wouldn’t have been sufficient to keep the room warm. Service at the front desk was also a bit slow. I tried calling reception multiple times using the in-room phone over the course of a few hours, but no one ever answered. The hotel does offer amenity kits, which is a nice touch—especially as many hotels seem to have done away with them. However, the breakfast was a bit pricey for what was offered, which may not be the best value for money. Overall, the location and room size were great, but the heating issue, slow service, and expensive breakfast could use improvement."

"Very comfortable hotel right at the canals. Very close to a major restaurant and club area so a bit loud in the evening but windows are well insulated. Comfortable bed and well maintained bathroom. Staff was friendly. There is a large parking garage next to the hotel and 24 hour parking, when paid at the hotel, is £18."

"The good things about the hotel were its location. Close to restaurants, a famous Banksy or two, lots of shops and theatres. Is a beautiful hotel with nice places to sit and meet if you are in a group. The rooms are very comfortable and clean. The car park, despite being £17 per night, was actually better value than other options nearby and we were able to leave the car there until midnight on the day of check out. The negatives were that we were not able to get a reservation in the hotel restaurant which we found unusual. We had a group from 8 to 80 so we were worried about walking yet had no choice as they couldn’t fit us in. They were also impossible to contact as they didn’t reply to messages. There was chaos at check in with guests waiting for up to an hour to check in and get their keys. There were long queues for over two hours from 3pm to at least 5pm. Their excuse was that the hotel was fully booked but it’s not as though they didn’t know all those people were coming! They should have been prepared and there were a lot of unhappy customers that Saturday evening. Some front desk staff were flustered and sorry but couldn’t do anything about it and some didn’t seem to care. We were there a bit earlier so they could have got the process started but they wouldn’t so we had to queue twice. We were quite fed up. Even after all that and me paying £68 for 4 cars I had to keep repeating that I had already paid that and the next day. Something in the system needs to change as it’s frustrating to spend 2 hours checking in when you are only staying for 1 night. Perhaps if they are expecting so many people again they could put out tea and coffee in the tea lounge with a screen to enter and pay for your car and then have some kind of ticket system where you are called to the desk when it’s your turn. It certainly needs better management as it’s not the welcome you expect when you’ve paid to stay in the Marriott brand."

"The rooms were lovely ,nice and clean ,the beds were very hard but it was OK for 2 night.air con in rooms witch is really nice in this weather . The hotel is a really posh hotel ,the reception and bar is a very smart looking place ,the staff are lovely and polite."

"Lovely 1 night stay as son had football commitments in Bristol. Hotel has beautiful grounds, the walk around the lake was a bonus and saw lots of wildlife including a Jack Heron. The hotel staff were very accommodating. Unexpected room upgrade with was very welcome. Room service excellent and good breakfast. Kids enjoyed the pool."

"Very lovely hotel and good location for commuters. Price is also reasonable and staff are friendl. The two things I found was not very well explained or covered in the website are 1. car park - you have to pay extra £5 during check in to cover the parking fee Even so, there was no car parking spaces. I would've expect this to be included in the price or documented somewhere so that people know what to expect. 2. There is no WiFi on some part of the hotel. I spoke to staff to ask for wifi access due to poor network around the hotel. I was told the wifi was damaged by thunder. I was gobsmacked, couldn't believe it. I genuinely thought he was joking until he said it happened few weeks ago and still not fixed by BT. So I stayed the whole time with no wifi, I had to walk around to get a good network on my phone to contact people or access my email/ whatsapp. Although the stay went well, these are key things that play a crucial part of staying in a hotel. Both of these let the hotel down."