Park Yeri Olan Matsumoto, Nagano Otelleri

"One of the best onsen hotels ever for a good price value! It’s about under 10minute walk from Matsumoto Station situated in a quiet corner of the main road. You have to take off your shoes and store them at the front entrance shoe lockers, because the entire hotel floor is tatami (good experience). Front desk staff very hospitable as they even help to wipe your luggage wheels clean. Room is also entirely tatami, pretty spacious, and very clean. Appreciate that the air conditioner can be toggled between heating & cooling, instead of centralized conditioning. There’s a small private shower cubicle. There’s a free welcome snack in the fridge everyday. At 9:30pm-11pm, there’s even free “Yonaki Soba Noodles”. The public onsen itself was also great, with both indoor and outdoor options. The bed is of a low bed frame slightly mimicking futon style, it was a good night sleep. Definitely will be back to any of their similar chains across Japan!"

"Staying at Shoho in Matsumoto was an unforgettable experience that truly deserves five stars. Nestled amidst the serene landscapes of Nagano Prefecture, this hotel seamlessly blends traditional Japanese elegance with modern luxury. From the moment we stepped into the lobby, we were enveloped by a warm and inviting ambiance that set the tone for the rest of our stay. Our room was a perfect sanctuary—spacious, meticulously clean, and adorned with subtle touches of Japanese artistry. The panoramic views of the Japanese Alps from our window were nothing short of breathtaking, especially when the mountains were bathed in the soft glow of sunrise. The traditional tatami flooring and comfortable futon bedding provided an authentic experience without sacrificing comfort. One of the standout features of Shoho is its exceptional onsen facilities. Soaking in the natural hot springs while gazing at the picturesque scenery was incredibly rejuvenating. The rotenburo (outdoor bath) offered a tranquil escape where the stresses of daily life simply melted away. The hotel's attention to detail extended to these spaces, with beautifully crafted woodwork and stone elements enhancing the overall atmosphere. Culinary delights awaited us at every meal. The kaiseki dinner was a masterpiece—a multi-course feast that highlighted seasonal and local ingredients. Each dish was artfully presented and demonstrated a profound respect for Japanese culinary traditions. The breakfast buffet was equally impressive, offering a wide array of both Japanese and Western options to suit all palates. The staff at Shoho went above and beyond to ensure our stay was exceptional. Their genuine hospitality was evident in every interaction, from assisting with our luggage to offering insightful recommendations on local attractions. Despite any language barriers, their kindness and professionalism shone through. The hotel's location is ideal for exploring the rich cultural heritage of Matsumoto. We were just a short drive from the iconic Matsumoto Castle, one of Japan's most beautiful original castles. Strolling through the historic Nakamachi Street with its classic white-walled storehouses turned boutique shops and cafes was a delightful way to spend an afternoon. In addition to its proximity to cultural sites, Shoho serves as a great base for nature enthusiasts. The nearby Kamikochi Valley offers stunning hiking trails that showcase the unspoiled beauty of the Japanese Alps. Returning to the comfort of the hotel after a day of exploration was something we looked forward to, especially knowing a soothing onsen soak awaited us. In summary, Shoho encapsulates the essence of Japanese hospitality. Every aspect of our stay was thoughtfully curated to provide comfort, relaxation, and cultural enrichment. We left feeling deeply refreshed and with a greater appreciation for the wonders of Matsumoto. Shoho is more than just a place to stay—it's an experience that lingers long after you've departed. We wholeheartedly recommend it to anyone seeking an authentic and luxurious retreat in Japan."

"Staffs are nice, location is incredible, there's free ramen/ice-cream provided after 8pm. No cleaning service during my stay but hey provided more towels for us (I stay for3 nights)."

"It is a pleasure to stay at this hotel because of its cleanliness and the services it provides. Despite the fact that the property is old and needs some renovation, I am still happy to leave a very good review. The hotel provides a free shuttle service to Matsumoto station. Additionally, it offers complimentary onsen access at another hotel, with shuttle bus service included. Hotel guests should make full use of these. Reminder: To ensure your seat at the onsen, please make the reservation by 9am every day. I will stay at this hotel again when I visit Matsumoto next time."

"The hotel is showing its age. Furniture is dated & the beds were VERY hard. There was a Big step up into the bathroom from the room which is difficult if your a senior like my wife & I. The front office staff were friendly and helpful."

"The hotel is in a great location, walking distance from the JR station. Stuffs are very polite and welcoming. The first room that assigned to us had cigarate smell, we went back to the lobby to let the front desk know. They immediately assigned us another room. The twin bedroom was spacious and clean. The public bath was not big, but very comfortable, they also have outdoor bath. The green tea shop next door was a highlight, please don't miss the ice cream there. We enjoyed our stay in Matsumoto. We will surely be back."

"No shower available inside the room, we need to use the hot spring. However, the water was not hot enough! I found two Japanese ladies use both indoor and outdoor hot spring just for few minutes and then left with disappointment. The food qualities of both dinner and breakfast were not up to the standards of “Onsen” hotels in Japan at this price level I had gone before. Unfortunately this hotel is the only one available for booking on Trip.com near the area of Kamicochi. Will not recommend to anyone."

"Room a bit tired, need some update. Location is good enough, about 10 min walk from train station. Free bycicle rent, nice breakfast Nice little city among mountains"

"Good location, clean...u can do loundry,microwave to use,ice machine,nice breakfast...all what u need is there👍😁"

"Entry to hotel 's mechanical car parking space is difficult to manage。 To avoid scratching our cars, we end up going to the outdoor public parking space nearby. But communication in English is difficult. We end up paying also for the mechanical car parking space.of the hotel. Would appreciate car parking is mechanical type be stated explicitly in the hotel information to avoid misundestanding."