Evcil Hayvan Dostu Ottava Otelleri

"The room presents a modern design with a pleasant ambiance, and overall, it is very clean and comfortable. As expected of a 4-star hotel standard that should be met. However, I would like to highlight a couple of areas where practicality could be improved: • Study Table Placement: The study/work desk is positioned directly beneath the wall-mounted TV. This setup is not practical, as it places the guest in a position where they are working directly in front of a screen that may be distracting. It would be more functional to have the desk in a location that supports focus and productivity without unnecessary interference. • Coffee Cup and Saucer Mismatch: The coffee cup provided has a round base, while the saucer has a square design that does not accommodate the cup securely. This mismatch not only affects usability but also detracts from the overall attention to detail expected at this level of hospitality. • Bathroom Dustbin Design: The dustbin in the bathroom does not have a foot pedal for hands-free operation. Guests are required to bend down and lift the lid manually, which is inconvenient and unhygienic. A foot-pedal bin would be a more user-friendly option. • Lack of Proper Kettle for Tea Drinkers: As tea drinkers, we found it inconvenient to boil water using the coffee machine. The water has a noticeable coffee taste and smell, which affects the flavor of the tea. A small electric kettle in each room would be a simple but impactful addition to cater to all beverage preferences. I hope this feedback is helpful in your ongoing efforts to improve the guest experience. Thank you for your attention."

"I've stayed at this hotel several times now; I enjoy how clean, quiet, and nicely decorated the suites and the hotel itself are! The bathrooms are beautiful, very clean, and well-appointed, as are the rooms themselves. Very pleased and will stay here again when my travels take me through this area once more."

"Counter service was a bit meh, but take it as entrance fee to a really great room. Room was more like apartment - living and dining area, kitchen, bedroom and even a laundry and dryer room. Location was also convenient, just behind the mall and morning market area and if you are up to it, you could take a walk to the Parliament hill and its surrounding area as well."

"Otelin konumu harika. Jasbir tarafından yapılan kontroller çok verimli, sorunsuz ve hızlıydı ve 10 dakikadan kısa bir sürede check-in yaptırdım. Oda - çok temiz, 2 günlük bir gezi için ihtiyacım olan her şey iyiydi. Çalışma koltuğunun iyileştirilmesini öneriyorum; geriye sallanmayacak ve dik duracak bir mekanizmaya sahip olmalıdır. Kahve istasyonu temizdi, tuvaletler çok temizdi, temizlik personeli çok kibar ve hoştu. Genel olarak harika bir otel ve gelecekte Ottawa'da kaldığımda kullanacağım."

"Muy buen servicio y muy limpio instalaciones bien"

"Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve."

"The front desk staff are not helpful during checking, they needed to charge me extra fee for 3rd person stay in. I questioned this and they can waive this fee at the end. The room is large enough for a family stay. It seemed brand new renovation with all accessible facilities, however there are some disgusting smell during the stay. There is shopping outlets opposite to the hotel, it is convenient to shop some brand name goods"

"The hotel was convenient to the Ottawa airport and had free shuttle service which was our reason for choosing this hotel We were in town for a family wedding and had a 2 night stay. Room was comfortable and quiet at the end of the corridor (at our request) We were disappointed that $275 per night did not include any kind of breakfast or even a discount coupon for the restaurant inside the hotel so we were glad to be able to have the choice of several restaurants more reasonably priced less than a five minute walk for dinner and 2 breakfasts."

"Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is."

"Great , but i need to collect water from the other floor as there is no electric kettle in the room."