Tatos Palm Beach, Punta Cana Yakınlarındaki Oteller

Let me start off saying, I stayed at a RIU resort in Jamaica and my experience was totally different from the location in the DR. My friend and I are currently here and have been disappointed the entire trip. Our room has not had A/C the entire time we’ve been here. I’ve submitted 10 request over the past three days and the staff is just closing out the ticket without fixing the problem. We even went to the front desk and asked to be moved to another room and still wasn’t moved. We are literally waking up and going to sleep hot and sweating. The room also has ants(in picture) so I spent the first night being bit. The plates at the restaurants aren’t clean and some of the staff are using their bare hands to prepare the food on the buffet line. Something was floating in the drinking water(pictured) also it smells like sewer on different parts of the resort. No face towels No straws(have to put your mouth on the cups) Dingy towels Dirty pool I will NOT stay at another RIU Resort after this experience. This resort should not have a 5 or a 4 star review.

The hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!

The resort itself was beautiful but there were pros and cons. More cons than I wanted. Pool closed at 6 pm so no night swimming which left little to do in the evenings. Drinks were weak, drank all day long with no effect. Food was the worst. The buffet was terrible and was really our only option since the snack bar ran out of burgers, basically lived on chips and salsa the entire trip. The restaurants which you needed to make reservations for was a joke. The reservation app didn’t work so you had to wake am up at 6 am to stand in line until 8 am in hopes of getting a reservation. The service was not pleasant. Workers badly made eye contact with you and you always felt like you were bothering them when requesting a beverage or asking a question. The resort has potential if they stopped it up on service, food, drinks and entertainment.

Because of the early flight and the hotel is near, I chose it! Old-brand hotel chains, management, service, facilities and equipment, hygiene and supporting facilities are all very good! 1.1 km from Punta Cana International Airport, about 5 minutes by car, the hotel has a shuttle bus to the airport, you can make an appointment in advance! Because the flight was too early, I didn’t have breakfast, I don’t know what happened! Slippers and toothpaste are not provided in the room. All the cups are disposable! The hotel is not on the beach, there is a burger shop and several restaurants nearby, two banks! There is no small supermarket, the water and snacks in the hotel lobby are super expensive, 4 times the price outside! The price is average!

Other than our butler which was very nice and helpful after the fact we had to spend an extra 4500$ to upgrade to diamond package everything else was not representative of a 5 star this hotel should not be rated past 3 stars should not cost more than 1500$ per week per person. There seems to be a systematic money saving culture and upcharging tactics at this location to which we were held hostage of. This reflects in the opinions of most except for the short stay customers that probably generate more money for the resort. They also keep the prime rooms aside for short stay customers that spend more over their duration of trip. Barely any shade around the pool and anything more than a chair costs more to sit on and they kick you off asking for money. Pool was under construction and other work being done on infrastructure (grinders etc) lack of fans and proper air conditionning in common areas. NO watersports on the beach all closed. Buffet closed 2 days a week (never saw that before). Rooms were clean but thats about it. Buffet very small and VERY VERY HOT. Blacklisted this one save your money go somewhere else its bareley a 3 star. As for employees, some were great other seemed to be drained and also overwhelmed with the lack of fans and heat in their work areas.

My family (2 adults and 7 yr old) had a wonderful time at this resort. Beach: Beautiful blue water with sand that wasn't rocky and rough on the feet! I didn't find many remnants of seaweed, so they did a great job of keeping it clean. Waterpark: We loved the lazy river and spent most of our time in it. The bigger slides that adults could ride were not visible from the main section and we did not see any directionals. Lifeguards kindly informed us of where to go for the larger slides. I recommend that you wear water shoes since this is a water park, but also the ground is really hot when you're not in the water. Entertainment: We enjoyed Snick Lounge. Bring cash to put into the machine so that you can play air hockey or billiards pool. Snick Lounge also has retro arcade games for free! We also checked the app to catch where character pop-ups would be to save some $$ and not do character breakfast (although I heard from another guest that the food was worth the $$ since they love lobster). Family Shows: The resort did a great job of putting on nightly shows to entertain families and let the children participate a little. Food: We pretty much ate all meals at Explorers Table (I think it was named something else before??). They serve breakfast, lunch and dinner buffet style. You can also get some items cooked to order at two of the stations there. BurgersPH was a fun experience. We enjoyed Dominican Night to experience local cuisine without having to leave the resort. Service: The staff at the resort were friendly and helpful; although we did run into one male server at the Explorers Table restaurant that wasn't too hospitable. Suite/Room: We booked a swim-up suite which left us disappointed due to the smell in the room and I found many mosquitos flying around our room every day (so they must not treat the outside area for mosquitos). Had I known before booking about the dengue virus (mosquitos transmit) that is rampant in Caribbean and Mexico, I would not have booked a swim-up suite. Other reviewers mention nausea and I wonder if they actually contracted dengue. Also, if you are family that likes to be around others and not secluded, don't splurge on a swim up...the infinity pool is much better and has a swim-up bar!

Our stay at Breathless was incredible; the room was great, the food was delicious, but the whole experience was taken over the top by our VIP concierge, Pablo. We have stayed in many top-rated hotels and resorts all around the world, but we have never felt so safe and comforted as we did at Breathless. We received a text message from our VIP every day about what activities would happen on the property and when. We were also told many times if we had any problems to let him know or if we were looking to have any experiences or see any shows. He was able to connect the dots with everything. We felt like celebrities and because of it we had an amazing trip.

Hey all! As you have all expressed your fantastic thoughts, opinions and tips. I thought I would do the same. Your helpful hints and explanations were a great guide for us and I hope to do the same! A little background….we are a family of 4 (kid 10/4) traveling with another family of 4 (10/8). We had a master bedroom suite (club room 2311). We all went to the Finest last year and had a wonderful time as well. We have traveled to the DR frequently. 1. Arrival- we decided to do VIP arrival only because last year we were 30 minutes delayed from Newark and immagration took almost two hours and it was a night mare for us. The other party we flew with did not but the VIP and they were at the resort about 45 minutes after us. So in the end because of my 4 year old it was worth it. We started the vacation in the right mood VIP picks you up by golf cart from the plane to the VIP lounge. Your attend brings you in take your passports and transportation information and you are free to roam the small lounge. Soda, water beer wine and snacks are all there for your taking. She took our bag claim ticket to receive our luggage within 5 minutes we were out and off with beer wine water snacks in hand. They have a lovely bathroom (that we were barely able to use because it was so quick). We used destination meeting point for transfer without an problems… 25 minutes later we pulled up 2. We were greeted immediately, offered our name and was given our baggage tags. Whisked off to club lounge where we started the quick check in process. I asked to be introduced to our butler and Will was there waiting for us. He was the best! We saw him everyday he helped with reservations for 8. On the club level you can have bottle of non brand wine and liquor with mixers brought to your room. He made sure there was a bottle of wine and Dominican rum with mixers case of water, he would have cheese and crackers sent to our room chocolate covered strawberries alll without asking. He set up our room cleaning times and was a pleasure to be around. I will note we gave him $30 on check in $10 in between and $50 on our wait out. He was worth it in our opinion Key here is ask for what you are offer, need and want. Tip appropriate and all things will come to you 😀🤣 2. Our room was amazing spacious and lovely. We were 2311 (building 2) (floor 3) (11). If you are ocean view you want the last two number to be lower. The lower the number the closer to the beach! 3. I thought the food was amazing considering AI and the Finest last year. Remotest noodle and thread a must. The buffet Mercado was great too. Breakfast amazing and had some great dinner nights too We did waves for adults only dinner. Considering DR it was good. But if you are steak person you might be over the moon The coffee shop and ice pops and desserts are fantastic! 4. The resort is beautiful. Maintained impeccably and super clean The beach was fantastic ! Yes ladies and gentlemen there is sea**** this time of ye

The room is newly renovated! But the design is not novel! Front desk service is average! The restaurant is not bad in the all-inclusive! The pool is good 👍! The sea view room is a bit far away! There are trees on the lower floors that are not recommended!

What an incredible trip!! We are still dreaming about our vacation to Eden Roc Cap Cana. This place is the full package--amazing beach, pool, service, and restaurants. We have a 2y and 5y old and they were SO amazingly kind to them. Special shout out to Sara and Braulio, our personal concierge. We were able to text them via ”whats app” for anything we needed, such as things for the room, dining reservations, and spa appointments. We stayed in an ocean front one bedroom suite--they had a wonderful crib for my son and my daughter slept on a very comfortable pullout. The room was set up with a kids tent and toys, bathrobes and slippers, hats and sunglasses--they were jumping in excitement! Our suite was on the first floor so our large patio was just steps from the beach--just amazing. Everyday during naps and after the kids' bedtime, we were able to enjoy the beach and views and cocktails. The villas up the hill seem great too especially for bigger families, but with a toddler we LOVED having everything at our fingertips. Another shoutout to Gustavo and Wilson who took care of us daily on the beach, bringing us lunch and drinks. Everything was timely and delicious. We had even had multiple dinners right on our patio from the Beach Club--easy and simple for our crew. The food and drinks were surprisingly good--and we are picking New Yorkers! : ) We also absolutely loved the breakfast--buffet and menu options included in the room rate. Clara brought out a baby placemat and utensils each day without us ever asking. Just wow! Thank you to the entire team at Eden Roc Cap Cana. We are so excited to return!