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"The staff was pleasant, the location great, the hotel was nice, but the room I was allocated had a sink and bath soap stand with very bad mold which made it impossible to ignore. I informed the front desk staff about this issue as I checked out. That was very unfortunate, but I will use this hotel again, next time making sure that I get a room properly sanitized."

"The room is clean, quite spacious in a Japanese standard (I stayed with the one in Tokyo in the same group and this is much better) sadly they don’t have onsen or public bath which is a bit disappointing. But the convenience of locating exactly next to the JR station is superb! Before you check in you can actually chill at the lounge with free drinks and nice view. quite relaxing with a good view of the Sendai city."

"Wow! Everything was nice here! The location was good, close to the station. The amenities were remarkable and the b'fast buffet sets the standard! I will highly recommend this Koko Hotel and would be more than satisfied to stay again!"

"Great location right in the heart of the city, super convenient for getting around. The staff provided excellent service – friendly, attentive, and always ready to help. Best part was the indoor onsen after a long day of exploring; it was the perfect way to soak away all the tiredness and relax. Clean, spacious, and soothing. Definitely coming back next time I’m in Sendai! 5/5 – would stay again without hesitation."

"Really perfect hotel , very close to Sendai station, impeccable fast WiFi in the room, can do video calling , watch Netflix on the in room tv. Super clean, great 7 11 just downstairs, highly recommend for a couple just big enough."

"Staff speaks English. Public bath on top floor. Good sized corner superior room with nice view. Comfortable mattress. Would be good if the window in the bathroom has adjustable shade for privacy and view. Breakfast area crowded"

"Location is great, walkable to shops, trains, parks and attractions. Room is basic and a little noisy/light, good shower/bath area. Some free amenities at front desk and no issue with luggage storage, coin operated laundry worked well. We declined cleaning after the first night as wasn't very well done, however had fresh towels every day"

"Hotel Green Plus has a very strategic location, within walking distance to Sendai Station. It is easy to reach even with luggage, as there is a lift accessible from the skywalk. The hotel is located in a lively covered shopping street and is directly opposite the famous Ichiran Ramen, which makes dining and shopping extremely convenient. Although the main entrance has stairs, there is actually a hidden lift that provides access to the hotel lobby and guest rooms, which is very helpful for guests with luggage. The staff were kind and helpful throughout our stay. A young lady at the reception patiently helped me make several calls to my desired restaurant to assist with a reservation. A male receptionist even helped carry my luggage to the shopping street, which was truly impressive and very touching. Overall, a convenient stay with warm service and excellent location. Highly recommended"

"We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market"