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There is one staff that disappointed us. She gave us wrong room because i booked mountain view then what we got is a wall, she said the mountain is behind that wall, omg, how come?..but later on she called again and transferred us to another room with mountain view, ok fine. But what dissapoints us more is when she called again and said, that they will get the set of cups from our new room for the reason that we already used the cups on the first room that she gave us, and that makes me mad, is that a big thing? Because of that we never use their cups, instead we buy our own. When we confront her, she’s not apologetic but instead answering us stupidly. Another thing is their flat iron is for rent, 200 pesos every 1 hour of using it. We have many travels abroad and have checked in several hotels,  Ist time in history that I encountered a hotel like that only in Cebu

🌟 A Truly Unforgettable Beach Getaway at Anaya Beach Resort!🌟 We recently stayed at Anaya Beach Resort as a group, and from the moment we arrived, we were absolutely blown away by the exceptional service and warm hospitality that greeted us. The staff were incredibly accommodating and welcoming, going above and beyond to make sure we felt at home. Every single team member was polite, attentive, and genuinely friendly – you could feel their commitment to making every guest's experience memorable. The beach itself is stunning – clean, serene, and perfect for both relaxation and fun. Whether you’re looking to take a peaceful morning walk by the shore, soak up the sun, or dive into the clear waters, Anaya’s beachfront delivers paradise on every level. Now let’s talk about the food – WOW! Every meal we had was delicious, freshly prepared, and served with a smile. There’s a great variety on the menu, and each dish tasted like it was made with love and care. Even with a large group, every order was handled smoothly and served on time. The rooms and facilities were also top-notch – clean, cozy, and well-maintained, with everything we needed for a comfortable stay. This place exceeded our expectations in every possible way. If you're looking for the perfect beach escape with great food, excellent service, and a peaceful atmosphere, Anaya Beach Resort is the place to be. Highly recommended for families, groups, or even solo travelers who want a beautiful, worry-free beach vacation. We can’t wait to come back again!🌴✨

Hi! It was my first time in Tsai hotel and Residences. I can say that the first thing we noticed is the staff (information desk). We have entered the hotel with a happy face since finally after a long ride we arrived, so yeah we exchanged greetings at the front desk asking to confirm our booked room but the staff is not so good in response like no smile at all just talking randomly like asking ID naa I don't feel good talking to her 😐 not like other hotels kakarating lang sa door ang good vibes nila just saying my experience lang naybe from other guests hindi ganito anyways it's not big deal then all in all Tsai Hotel is good, clean and nice👍👍tho sometimes if there's someone talking outside the room you can hear them a little bit siguro pag malakas mga boses. So thank you all Tsai hotel especially kay manong guard (the Tatay look) so kind..

I requested a room that has a fast connection since we had an interview that time through zoom and they upgraded our room so we could have that kind of thing. Thanks for the upgrade room.

It was a last minute booking. We arrive at the property at 8:00 p.m from a long trip, and good thing there are still available rooms. The receptionist (both Kuya and Ate), whom I think the owner or the caretaker are very friendly and accommodating. They answer all our inquiries, and even give us some tips on where to book online and some details about when they started opening the place etc..The place is very new, and the rooms are very clean and new. We've been to many places but this is the only place that has a swimming pool and their rooms and bed are big with our own bathroom/toilet, aircon, TV and free wifi, and it is only 700pesos per night for 2 pax. However, they do not have a hanging rack inside the bathroom, but they have a hanging cabinet where you can hang your clothes and you can also hang your wet clothes outside the room. How we wish we saw this place first because the place we booked before this, we also paid 700 pesos but it does not have a pool, and the room is very small with a double deck bed, and it does not have a TV and private toilet/bathroom. As per Kuya, they also offer catering services and private events to be held in their place. They also have free coffee and water in their mini pantry just in front of the pool. They also have breakfast if you want to book with breakfast. They also have a menu of their available foods at a reasonable price. Overall, we really like this place, what you see in the pictures are exactly what you get in actual. We will book this place again to celebrate the birthday of my partner's brother. Thank you,

Really nice place. Big space for a family. And had a nice view also. But would like to recommend to use the dryer since most of the guests will use the pool and bringing wet clothes is really inconvenient. But all in all nice place for a cozy stay for family

The room is comfortable. I would not call it an apartment as there is no kitchenette. The staff are friendly. The restaurant on-site serves good food and drink, but prices are too much.

The place is warm and cozy. If you are looking for a stay in place in the heart of fuente osmeña, this is one of the best places.

Harika Bir Konaklama — Huzurlu, Temiz ve Uygun Fiyatlı! Burada 7 gece kaldım ve çok memnun kaldım. Mekan sessiz ve huzurlu, bu da dinlenmek ve rahatlamak için mükemmel kılıyor. Konaklamanız boyunca iyi bir mahremiyet duygusuna da sahip oluyorsunuz. Otel uygun fiyatlı olmasına rağmen çok temiz ve konforlu. Yemekler çok lezzetliydi ve personel, özellikle mutfaktaki Bay Bobby, çok nazik ve her zaman yardımcıydı. Temizlik ekibi de odamı her gün temiz ve düzenli tutarak harika bir iş çıkardı. Genel olarak, konaklamamdan çok memnun kaldım ve uygun fiyatlı, temiz ve huzurlu bir konaklama yeri arayan herkese bu oteli kesinlikle tavsiye ederim.