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Kinda old worldish but not too bad.Biggest pain was the fire alarm which went off on a freezing winter morning about 7:30 am.. This by all accounts is a regular occurrence and not rectified; set off apparently by some guy smoking; 20 minutes of ******** announcements before we found out from another traveler that it was a false alarm.  Management kinda smiked sheepishlyand did bugger all. Bathroom in our room was tiny and toiletries had to be collected from the front desk. 🙄 Had to lug suitcases up and downnstairs and at the front entrance. Kinda lame. Guy working the dining room though on the breakfast shift was a bit of a diamond. After an ‘odd’ comment he myst have noticed I was unimpressed with the fire alarm ******** and went out of his way. A bottle of birthday bubbly was a classy touch by him. I’d stay there again because of him.

We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.

We stayed for the Canberra Marathon Festival. The location was close to the main event area, and there is a cafe and a foodstore close by. The hotel is beautiful and the rooms are comfortable. The area is quiet but there are a few restaurant's and bars along the lake about a 10-minute walk away. Uber's were always only a minute away. We had a great time seeing the sights, a lot of them are within walking distance from the hotel.

We stayed at the hotel for a few nights and had a lovely stay. The rooms were comfortable, very quiet, and offered great value for money. It was a relaxing experience overall, and we appreciated how peaceful the environment was. Would happily stay again!

Handy for the airport and/or the Brindabella Park offices. Close also the Majura Park shops . Suitable for both business and leisure: With the airport-adjacent location plus meeting spaces it works for business stays; with good room comfort it works for rest or transit.

Good location with free on-site parking. Spacious room with coffee machine and bathtub. But the Wifi network really sucks, I get a weak signal in my room so that I have to use my own cellular network.

I had a wonderful stay at this hotel. The staff were welcoming, professional, and always ready to help. The room was clean, comfortable, and well maintained. I especially appreciated the convenient location and the excellent breakfast. I would definitely stay here again and highly recommend it to others.

It’s nice and peaceful place. Friendly staff. A bit too far away from the centre. The view from balcony was pretty.

Big room with an interesting mini bar. The breakfast variety was great as well. One downside is that Ctrip has some misleading pictures about the hotel.

There is $15 voucher for free to use for snacks and drinks. Value for money. Everything is great except we do not find the shower caps to use.