Park Yeri İçeren Rio de Janeiro (eyalet), Brezilya Otelleri

Muy buenas instalaciones. Cómodamente equipado, terraza genial con vista, buena piscina, bien desayuno y , muy cordial y amable los empleados de recepción.

Overall a nice trip, and a pretty fancy hotel for the price. I would consider it more like a 4**** hotel than a 5 star, personally. highlights: - beautiful lobby and view from our room of the mountains, beach, etc. - kind people at the desk and otherwise. very safe inside even though neighborhood is a bit sketchy at times. - great bed, windows, bathtub, etc.. - affordable as an american for level of service. - spa and rooftop restaurant are amazing. gym is great too! dealbreakers: (may stop me from booking next time) - wifi was basically broken the entire time in our room, and in the hotel at times. less than 10mbits, and no signal in most of our room. front desk said several times they'd fix but I don't think they have the ability to actually fix it. many other people had this issue as well. at a 5* hotel, this should not be happening. major issue, had to do meetings in the lobby to get it to function at all. - breakfast is *good* but definitely caters towards a local brazilian diet (very few options for vegans). as a vegetarian, I'll just say I ate a lot of eggs and cheese. but hey, that's brazil so not digging on the hotel too much on that. - elevator is incredibly busy, and there were times where it literally said ”not available” and we had to wait 5 minutes to actually use it. - there are *TONS* of families with kids in and around the pool when we went. so environment was quite loud and crazy most of the time. they do timeshares so I think mostly big families frequent the hotel. - we booked and paid extra for the *Junior Suite* (with a large living room as well as bath). the front desk gave us the *room with bath* which ended up being nice.. but is half the size, and refused to put us in the junior suite room, even after showing the reservation. this may be a Trip.com issue instead of the hotel.. but they didn't offer any compensation or flexibility for us. trip did refund us the difference in price though. overall, its a great deal for the price, and the architecture is amazing, the room is nice, good water pressure. horrible wifi and very few vegetarian options made it difficult to recommend again, but we liked our stay nonetheless.

Eu e meu Esposo já somos clientes neste hotel em cabo frio, há muitos anos porque sempre éramos bem atendidos. A localização dele é boa , os quartos são muitos bem limpos e cheirosos e o café da manhã também é bem servido no restaurante. Mas desta vez deixou a desejar no atendimento na recepção , fomos muito maltratados o recepcionista muito grosseiro, sei educação para tratar as pessoas que são hóspedes do hotel . Ele ainda falou pra mim e meu Esposo tanto faz vocês cancelar ou não as diárias, como se a gente fosse ninguém me sentir muito mal com essa situação porque fomos pra curtir e não se aborrecer e isso nunca aconteceu comigo. Pedimos pra falar com a gerente Alessandra que nem deu importância a nosso caso e ainda falou que é porque ele o recepcionista é novo . Enfim faltou educação e empatia com o atendimento aos hóspedes desse hotel. Fiquei decepcionada !!!

Tem localização de fácil acesso, em rua tranquila. O café da manhã tem pontos positivos mas precisa melhorar em algumas comodidades como travesseiros melhores, melhor qualidade do Wi-Fi e da TV a cabo.

O quarto é limpo e exceto o teto do box que tinha mofo . O café da manhã é ótimo , elevadores conservados e estacionamento gratuito .

Staff universally excellent. All very friendly and helpful. The rooftop pool and bar were a particular highlight. The only downside was the location. You need to take a taxi to pretty much anything other than the mall next door.

Otel, plaja ve alışveriş merkezlerine 10 dakikalık yürüme mesafesinde, oldukça elverişli bir konumda. Odada kahve makinesi, ütü ve saç kurutma makinesi mevcut. Resepsiyondaki herkes İngilizce konuşuyor, ancak restoranda biraz sorun olabiliyor. Ancak güler yüzlü personel ve tercüman sayesinde bu sorun kolayca çözülüyor. İş seyahatleri ve grup gezileri için oteli kesinlikle tavsiye ederim.

Um excelente hotel, recomendo de olho fechado. Ótimo atendimento, quarto maravilhoso, café da manhã maravilhoso também. Tudo perfeito.

Me encanta el hotel pero tienen que mejor urgentemente la conectividad a internet que es muy mala.

Excelente atendimento!! Com certeza voltarei !