The location was great for going around the sea side such as harbor land. The hotel is also one of the iconic hotel nearby the port island. This had made me excited to stay, however, there are a lot of problems. For example, they had “eco-friendly” cleaning. This means they wouldn’t change anything except towel the entire 3 days. Furthermore, the hotel did not had adapter for charging, as well the room did not have USB port, the lack of amenities is also concerning. The air con is also very warm (?) apparently, half the hotel room is shut down because of aircon check. But overall, employee were nice and it was a fair stay. The big problem is the price is way too high considering what it has to offer especially in a city like Kobe where prices should be lower than major cities
Kita Ward,Kobe OtelleriZiyaretçilerin %31.5 kadarı bu bölgeyi tercih ediyor
MMisafir Kullanıcı2025.10.17
This onsen was pure bliss. The hot spring water was so relaxing, the scenery was stunning, and everything was super clean. I felt completely refreshed afterward. One of the best experiences I’ve had in Japan — highly recommended!
Hyōgo ili OtelleriZiyaretçilerin %5.4 kadarı bu bölgeyi tercih ediyor
MMisafir Kullanıcı2025.11.23
I have nothing but praises for this little gem call Fairfield off Kobe.( about 35 mins drive) Room is of a good size and the view is gorgeous. Love the concept of Fairfield. Command great value. Certainly will recommend to all.
I had a wonderful stay at Dormy Inn! The staff was incredibly welcoming and attentive, making sure all my needs were met. The room was clean and spacious, with a fantastic view of the city. I highly recommend the free supper noodle—so delicious. Definitely will come back on my next visit to Kobe!
Konumu tren istasyonuna sadece bir dakika uzaklıkta, elverişli. Alt katta küçük bir market var.
Servis özenli ve nazik, çoğunlukla Japonca konuşuyorlar, ancak bazı İngilizce konuşan personel iletişimi kolaylaştırıyor. Birkaç özel banyo iyi donanımlı ve temiz, dinlenme alanında ise ücretsiz su ve dondurma sunuluyor.
Dışarıda giymek için şık yukata bornozlar temin ediliyor.
İki kişilik pakete bir gecelik konaklama dahil ve hem akşam yemeği hem de kahvaltı ortalamanın üzerinde.
Kita Ward,Kobe OtelleriZiyaretçilerin %31.5 kadarı bu bölgeyi tercih ediyor
MMisafir Kullanıcı2025.05.17
I have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers.
The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history
The ryokan style rooms were a lovely touch. The inclusive dinner came with so many courses that we were absolutely stuffed every single night and the fact that a member of staff helps explain all the dishes and prepares them in front of us felt like a real lovely touch of authenticity and luxury. There are no individual bathrooms in the rooms aside from a sink and toilet but the hotel Onsen is easy to access and comfortable to use. The staff also make the bed after dinner every night and anytime we had questions for reception, they were always happy to help, especially with train station transfer and recommendations and vouchers for different restaurants in town. The hotel rooms have a great view of the mountains as it is slightly off the main road. I would definitely recommend this for couples traveling.
Hyōgo ili OtelleriZiyaretçilerin %5.4 kadarı bu bölgeyi tercih ediyor
Awaji'de bulunan [Awaji Island, Nojima Ezaki] 270 degree ocean view | Maximum 12 people, quiet location, şehri keşfetmek için harika bir başlangıç noktasıdır.
Arabayla gelen konuklar tesisin otoparkını kullanabilirler.
Bathrooms are the 90's type but overall rooms are clean. Love the shuttle service to Sannoomiya very frequent and convenient to go into the city instead of taking the trains. Front desk helped us to book for a taxi to the airport limousine area and it was Japanese punctuality. Overall pretty nice and decent place might come here again. Lastly the hotel is located next to the Convention Centre so if you have an event there this place is just perfect.
I arrived early and the staff told us to keep the car at hotel car parking with 300yen per hour, which is cheap and let us hassle free leaving the car and start our sight seeing. When we came back to hotel at night, all the luggage was in the room. Super grateful.
Very care to kid with kid amenities.
The onsen environment is clean and looks new!
Close to JR if you travel by railway.
Complimentary noodles with Xmas style and free drinks making kid so happy for the stay!
Olağanüstü
141 yorum
9,4/10
Gecelik
179 SAR
tutarından başlayan fiyatlar
Müsaitlik Durumuna Bak
Park Yeri İçeren Tüm Hyōgo ili Otellerine Göz Atın
Hyōgo ili Otelleri İçin Misafirlerin Yaptığı Yorumları Keşfedin
MMisafir KullanıcıNice, modern and new hotel in Kinosaki onsen with great hospitality from the hotel owner and his staff. I was welcomed by the owner at the door when I arrived, and they even prepared a beautiful greeting card on my arrival. Welcome drink was provided and the owner recommended good restaurants and provided the USP of each onsen in Kinosaki. The room is spacious, clean and new! I especially like the Japanese style of the hotel. Yutaka and 1-day onsen pass were provided for my stay. As the next day I had to move to another hotel, the owner very kindly helped me to transport my luggage to another hotel near the JR station.
Overall, excellent stay, excellent people and excellent breakfast! :)
Would love to visit Kinosaki onsen again and stay with Utsuroi Tsuchiya.
AAnonim Kullanıcı对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
AAnonim KullanıcıДо отеля и от него с чемоданом просите трансфер, он бесплатный, иначе придется тащить его в горку от станции. При заселении выбираете время ужина и завтрака, они в общем зале, на завтрак вместе с основной подачей есть ещё и шведский стол. Еда в японском стиле, вкусная. Также выбираете время для 2 приватных ванн, можно забронировать также и сауну, все входит в стоимость, как и массажные кресла на 2 этаже. Номер просторный, соответствует фото. Онсены с золотой водой, приватные на свежем воздухе, понравились. Сауна была холодной. Персонал очень доброжелательный. В номере есть чайник, холодильник, сейф.
DDaria GrОстанавливались в отеле в октябре 2024 года. Взяли два номера на двоих.
Плюсы:
1. Великолепные номера в стиле классического рекана: все очень красивое, аутентичное, масса мелких деталей, записок и подсказок для гостей, интересных безделушек в номере. У нас были кровати, а не футоны, но минусом это никак не назвать - кровати удобнейшие. Вид из номера (3 этаж) - на горы. Чистота идеальная, в номере есть все, что должно быть в номере классического рекана: от татами, до низкого столика для отдыха.
2. Бесподобный ужин кайсеки. Великолепный завтрак сукияки (готовишь себе сам).
3. Красивейшие интерьеры отеля, по нему интересно гулять, изучая его изнутри. Отель красивый снаружи тоже.
4. В номерах можно курить (мы этого не делали, да и номера не прокуренные совершенно). Есть курилка при входе в отель.
5. Чудесный персонал. Все просьбы и жалобы удовлетворяются за минуты. Плохо говорят на английском, но это не беда, общались через переводчик. Ребята классные, веселые. Быстрый чек-ин, куча напоминалок по поводу того, куда и во-сколько приходить / что и как правильно делать.
6. Есть приватный онсен (мы не пользовались).
7. Дают беспланый пропуск в 7 общественных онсенов. Дают скидки на сувениры.
8. Дают отличные юкаты для онсенов, для женщин - дадут красивые, выбор огромный.
Нюансы:
1. Единственный минус отеля - удаленность от центра Киносаки (15-20 минут ходьбы по не слишком красивым местам). Но! Есть бесплатный трансфер от отеля до центра города, плюс есть трансфер вокзал-отель-вокзал. Да и ходьба от отеля до центра Киносаки нас особо не напрягала.
2. Это не бизнес-отель, поэтому ни стиралки, ни утюга, ни душа в номере нет. Душ (а по факту - онсен) общий на минус первом этаже - отдельный для мужчин и женщин.
TThe Travel HunterA wonderful stay at Hotel Okura Kobe. The room was large and very clean, with three comfortable beds that made it ideal for families. The natural light and view added to the relaxing atmosphere. Staff were friendly, attentive and made everything smooth from check in to check out. A truly comfortable and enjoyable stay in Kobe.
MMisafir KullanıcıAmazing hotel!! The staff were very friendly and helpful. Large room, incredibly comfortable beds, good temperature control. Very nice shower room. One downside was there was only a small table (there we two of us). There was a shared kitchen and lounge area, which were very nice. The coffee was excellent. I would love to stay there again. Very close to the bus stop and whirlpool tour. But public transport on the island is very limited so it is difficult to get to other attractions if you don't have a car. There is local bike hire, but they were out of/didn't have e bikes, and the hills are very steep.
AAnonim KullanıcıQuite a nice hotel. Accessible to places via walking. The room is clean and comfortable.
Daily changing of towels and bath robes is provided (may not be that environmental friendly).
It will be good to provide a few hangers 😊
Otherwise, it's been a pleasant stay in the hotel.
MMisafir KullanıcıThe overall experience was very pleasant. Environment was nice. Staffs were helpful and easy to communicate. Lots of parking space. Dinner and breakfast were nice. The onsen were also nice. We will definitely coming back.
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