Park Yeri İçeren Niigata ili, Japonya Otelleri

We stayed here for 1 night but unfortunately the aircon in my room was spoilt, we informed the hotel staff and instead of fixing they told us to live with it and tried to struck off the matter… seriously even though we stayed only 1 night we shouldn’t be treated like that

Thoroughly enjoyed our stay here! We were satisfied with the room and amenities provided. What we really appreciated was the very kind and thoughtful staff, always serving us with a smile. I enquired about storing my luggage with them for a night after checking out and the staff took note of our request without further explanation. There’s also a sake lounge at the lobby where you can enjoy a variety of sake by purchasing coins from the reception. Highly recommend this hotel!

We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area. The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant. The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had. Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.

Otel kayak merkezinin hemen girişinde olup kayakla giriş/çıkış yapabilirsiniz.Şekil 3'deki otelin misafirlerine ski pass fiyatından indirim yapılabilir.Üç günlük fiyatımız 25.400 yen'di. Yoğun kar yağışı olmadığı sürece kayak merkezinde çok az insan var. Otelde birçok restoran var, akşam yemeği için rezervasyon yaptırmanız gerekiyor, lezzeti güzel. Birinci katta ücretsiz kayak dolapları bulunmaktadır. Dost tavsiyesi, kendi ayakkabı ve tahtalarınızı getirmeye çalışın.Kayak merkezinin kiraladığı ayakkabılar çok bol ve tahtalar ağır ve sert.

Near the train station, so it is very convenient. However, my room happened to be facing the izakaya opposite, so there were loud voices and laughter late into the night. Soundproofing is also not the best. Other than that, everything else is good! Strong wifi connection and modern room.

1. There’s pickup and dropoff for Echigo stn  2. No shoes allowed beyond the hotel entrance 3. Front desk have a local Japanese staff that can speak English. Pretend to be nice not. Anything else , he will tell you don’t know. Go find yourself. Besides selling tickets that he will earn money. You’ll get no information from him 4. 1st day check-in, my in room hot spring tub is slimy n dirty stained wil algae. I scrub a lot out and took video. Same Japanese man came and nothing. Till I show him the algae I’ve scrub and the video, he kept quiet. Housekeeping do scrub off within 30mins 5. Breakfast is same everyday 6. Dinner, slight changes but still 99% same. 7. Child meal is hopeless.  Stayed for 5nights, same meals daily.  8. Want to bring a cake to dinner to celebrate my Daughters Birthday, we were forbidden to do so. Nothing besides what they bring to you.  9. Onsen was good 10. Basic ice cream treats.  11. Simple ramen in the evening Hotel is too rigid. It’s really expensive during our visits. The rules at dining and the same meals daily, it’s unbearable. Kids have nothing much to eat For the price, I’ll not stay in this rigid property. Many other Ryokan resort for lesser price and better options. It’s not ski in ski out and yet price are too high.

In general I like this hot spring hotel which was built on the venue containing 16 houses dated back to the 17th century. The hotel itself, its garden and room all look not bad. However the AC at the boutique shop was broken yesterday and it was super hot to shop there. Not sure if it’s repaired today. An opened brush bag without toothpaste was kept in the bathroom- they expected me to use or what? The service and food can both be better - but do not take it wrong - they are already good - it’s just I have a very high standard in particular when we talk about foods. I like the two free liquor - one sale the other plum wine- provided every evening 17:00-19:30 though. :) The Hotel can organise many experiencing and traveling activities and you need to book online ahead. Free shuttle service between the hotel and ECHIGO YUZAWA STATION is provided and you also need to book in advance - very generous gesture.

酒店帶温泉，玩雪樂園，班車來回上國滑雪場。滑完雪泡個温泉真的太舒服了。 交通有班車，離湯澤站45分鐘車程，稍微有點遠，但是東京附近滑雪的最佳選擇之一了。 員工英語真的不咋地，交流起來….和東京的差距蠻大的。不會都很友善，我很喜歡。因為不是啥景點，估計來這兒的也沒啥外國人來這兒住的緣故吧。

Was given a room with 2 single beds. When I checked with the reception, they said their level 10 was under renovation and that my booking doesn't give me a choice. This is the first time I was told I don't have a choice to the bed configuration. Rooms are not sound proof. We could hear voices from next room.  Room is spacious by Japanese standard, and location is good, near to Bandai Pier and fashion shopping. We could walk to the train station in 10 minutes.  Enjoyed our stay.

Wonderful hotel, very clean, comfortable and great location. The front desk staff was just lovely and made us feel very welcomed and helped us with parking our bicycles in a secure and sheltered area. 100% would come back.