The hotel is very nice and clean. The hotel is well designed. The room we stayed in the Lodge part is well designed and appointed. Spacious for two people, although we reserved a family suite. There are two different breakfast options, Western and Japanese. The Japanese breakfast option was much better appointed, quiet, and organized. (you are not getting your variety style of breakfast eggs). The Onsen in Arai is very nice, clean, and a nice place to relax after skiing.
As per other information about skiing at Lotte Arai, there is noting else around and as stated, it is not for backpackers, skier/boarders on a budget. The hotel is isolated and not walkable to any stores. As for dinner options, you have to make daily reservations which can be somewhat of a turnoff. The restaurants are not large to accommodate large numbers.
As for skiing/boarding. It can get windy and whiteout conditions. When we were there, the upper mountain was closed one day which limits the number of runs that are opened. Also, there were a lot of avalanche warnings posted and those runs were closed. Safety concerns /warnings are well posted. Did manage to see some boarders that went under the ropes into the out of bounds ang get stuck in waist deep snow.
An excellent stay. The staff were so polite (even more so than I was expecting), and the room was spotless.
It’s a little far from the station, but easily accessible by bus. You can’t miss it as you’re crossing Bandai Bridge.
The hotel is very clean and the room is spacious. The only two things that I dislike is the separate toilet and bath which is small plus no hook to hang clothes and need to climb a slope everytime you go in/out of the hotel.
Quite an old hotel, air conditioner is centrally controlled. Would be nice if the ventilation is better. Location is good, near Bandai City and Niigata station. The view from Bandai City facing the river is great.
Located a short walk from the station, this would be considered a slightly higher level of business hotel. Beds are comfortable but breakfast is expensive compared to other hotels (2000 yen). There are a few restaurants nearby though
Otel, Niigata İstasyonu'na çok yakındır. İstasyondan Sado Kisen bilet gişesinden çıkın ve ”Havaalanı Hattı” işaretli çıkışı kullanın (dikey yürüyen merdiven veya merdiven; tekerlekli sandalye kullanıyorsanız aşağıdaki sol ve sağ yönlere bakın). Zemin kata inin. Solunuzda büyük bir market, sağınızda ise 18 numaralı otobüs durağı (Niigata Airport Express ve Niigata City Loop Express için) bulunmaktadır. Birkaç otobüs durağını geçip ilk ışıkta sağa dönün. Bir sonraki ışıkta (FamilyMart ve Niigata Daiichi Hotel'in yanında) devam edin. Caddeyi geçin ve yaklaşık 100 metre boyunca (bir sonraki ışıkta) ilerleyerek (Juraku Stay Niigata'nın karşısında) varış noktanıza ulaşın. Oda, Çin'deki tipik otel odalarıyla karşılaştırılabilir büyüklükte, 20 metrekarenin üzerindeydi. İki adet çift kişilik yatak, bir çift kanepe, yuvarlak bir sehpa, bir masa ve sandalye, küçük bir tuvalet masası ve aynası vardı ve iki bavul boşaltılmış olmasına rağmen oda sıkışık hissettirmeden ferah hissettiriyordu. Yatak çok rahattı. Odada şişe su yoktu (lobi resepsiyonundan istemeniz gerekiyordu).
Otelin dekorasyonu 1990'lar tarzındaydı ve hâlâ anahtar kartları kullanılıyordu. Odadaki priz eksikliğini telafi etmek için komodinin üzerine dörtlü priz (Japon tarzı, iki delikli) yerleştirilmişti. Klima düğmesi komodinin üzerindeydi ve sıcaklık kontrolü kapının yanındaki duvardaydı.
Diş fırçaları, taraklar, tıraş bıçakları, yüz maskeleri vb. birinci kat lobisinde self-servis olarak mevcuttu. Otelin kendi otoparkı vardır ve resepsiyon personeli check-in sırasında park etmek isteyip istemediğinizi soracaktır.
Yakınlarda çok sayıda restoran ve mağaza bulunması, yemek yemeyi oldukça kolaylaştırıyor. Japonya'daki çoğu küçük şehirde olduğu gibi, tren istasyonu aynı zamanda küçük bir ticaret merkezi olarak da hizmet veriyor. Niigata İstasyonu'ndan çıkar çıkmaz, çok çeşitli Niigata spesiyaliteleri ve alkol satan Cocolo Gıda Mağazası'nı göreceksiniz. Yakınlarda optik mağazaları, eczaneler, MUJI ve Big Camera gümrüksüz satış mağazası bulunmaktadır. Ayrıca yakınlarda bir Don Kişot da bulunmaktadır. Yemek ve alışveriş için uygundur.
Otelin kahvaltısı standarttı; Japon ve Batı seçeneklerinin bir karışımıydı. Lezzetli olsa da menü her gün aynıydı.
Room was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.
Harika
217 yorum
9,0/10
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605 BRL
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9.0/10
Harika
MMisafir KullanıcıThe hotel is very nice and clean. The hotel is well designed. The room we stayed in the Lodge part is well designed and appointed. Spacious for two people, although we reserved a family suite. There are two different breakfast options, Western and Japanese. The Japanese breakfast option was much better appointed, quiet, and organized. (you are not getting your variety style of breakfast eggs). The Onsen in Arai is very nice, clean, and a nice place to relax after skiing.
As per other information about skiing at Lotte Arai, there is noting else around and as stated, it is not for backpackers, skier/boarders on a budget. The hotel is isolated and not walkable to any stores. As for dinner options, you have to make daily reservations which can be somewhat of a turnoff. The restaurants are not large to accommodate large numbers.
As for skiing/boarding. It can get windy and whiteout conditions. When we were there, the upper mountain was closed one day which limits the number of runs that are opened. Also, there were a lot of avalanche warnings posted and those runs were closed. Safety concerns /warnings are well posted. Did manage to see some boarders that went under the ropes into the out of bounds ang get stuck in waist deep snow.
MMisafir KullanıcıIn general I like this hot spring hotel which was built on the venue containing 16 houses dated back to the 17th century. The hotel itself, its garden and room all look not bad. However the AC at the boutique shop was broken yesterday and it was super hot to shop there. Not sure if it’s repaired today. An opened brush bag without toothpaste was kept in the bathroom- they expected me to use or what? The service and food can both be better - but do not take it wrong - they are already good - it’s just I have a very high standard in particular when we talk about foods. I like the two free liquor - one sale the other plum wine- provided every evening 17:00-19:30 though. :) The Hotel can organise many experiencing and traveling activities and you need to book online ahead. Free shuttle service between the hotel and ECHIGO YUZAWA STATION is provided and you also need to book in advance - very generous gesture.
KKibiwottLocation -
Very good. Opposite Niigata Station, exit from Bandai Square. There is a Lawson opposite (Station side), and a 7 eleven next to the hotel. Located right along an entire street of food. Don Quijote is a 7 min walk away.
Room -
Huge, clean, comfortable. Beds and pillows were very comfortable. Lighting was a bit rigid and oddly placed, but not a big deal. Housekeeping does a great job.
Front Desk Service -
Queues on weekends are very long. Check in took 15 to 20 mins on a Saturday. Staff did their best to speed up the process by getting guests to fill up the information cards while waiting.
Staff don't interact or smile much. They can't speak English so you need Google Translate. They had 1 foreign staff on duty (who I assume can speak English on, as her colleague after struggling for so long to understand, turned to ask her before she helped). If not, she just stood there quietly, without offering any help of assistance, even though she immediately knew what we were asking for.
Amenities -
They don't provide the standard cotton wool and buds, have to purchase at extra cost.
There is green tea and coffee sachets provided for you to take in the lobby, as well as ear plugs.
Wi-Fi connection -
Strong connection, but a little spotty as connection will drop randomly.
Onsen/Lounge -
Very small, very crowded. While I was there, only 3 or 4 hair dryers, and all were being used by guests who were hogging it for over an hour as they were applying face masks, etc, so most people left with their hair wet. Weekends are definitely a lot more crowded, so avoid weekends if you can.
There's also a lounge area with 3 massage chairs, books, vending machine and big sitting area on the same floor.
Overall -
Great and enjoyable stay. Will stay again if we are in Niigata.
MMisafir KullanıcıThe hotel is on the East side of the station which we hadn't stayed before. Its quieter then the West which was nice but still close to some restaurants and the main bus stops for ski resorts. Its about a 5 min walk from the station. We arrived and nobody was at reception and even dinging the bell we had to wait a while. It is a bit of a mess downstairs in reception with the owners clutter but that has nothing to do with your stay so not to worry. We did request a Japanese room if available but nothing was ever mentioned about that and we just got a western style twin. The owner didnt know much english so we didn't want to bother trying to explain. It was clean, neat and every day we got new towels, yukata, new tea, bed made etc. There is a dry room downstairs for your skis and boots and gear and everything was toasty and warm in the morning. You leave the key in the box when you leave each day and get it back from reception once you return, though if we went out for dinner again later or to the konbini we would just keep it on us. You have your own bathroom but they also have 1 Japanese Onsen and you can use it for private and lock the door. It was so nice to have private Onsen as we have rarely been able to have Onsen together in Japan as a couple. It is also a close walk to a Lawson so you don’t have to fight the other tourists for food at the 7 Eleven on the west side. Or you can go to Matsumoto KiYoshi at the station East side. The hotel was quiet when we were there. Perhaps there wasn't many guests or maybe they were just considerate and quiet people. I would stay here again for sure but would like to get a Japanese room next time.
MMisafir KullanıcıNot the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.
LLieu Munn LoongMy wife and I have had a 3-night stay at this Toyoko Inn Joetsu Myok Eli Nishi Gucci Room #1306 from 13 to 16 October 2025.
The Hotel is just a 1-minute walk away from the Joetsumyoko Station. Similar to other Toyoko Inns, the modest reception is on the First Floor and it has limited parking lots on besides the Hotel, and also a bigger open car park about a 2-minute walk away. So we are grateful and thankful that we were given a lot for just ¥300 per day for 3 days at the open car park very nearby. The Hotel staff are polite and helpful, and are not quite able to communicate in simple English.
As the Hotel is located quite away from the city centre of this very small city, so there is no shopping centre nearby except a few eateries are near the Station and within comfortable walking distance.
The hotel room is the standard typical type whereby it is small but very clean. The bed and pillows are comfortable for our liking, and the small bathroom - again the typical Japanese type - is clean and its has strong water pressure for a comfortable shower.
Like all Toyoko Inns, the Hotel provides daily breakfast of simple home cook styles; varieties are limited, but it is very comforting that gives a nice start for the day. Also, it offers free coffee and tea via machines 24 hours daily.
At SGD S$97 per night with breakfast, we find it value for money and we will choose to stay here if we travel to Joetsu or Myoko again.
MMisafir KullanıcıRoom was spacious. But overall hotel is old and certain parts of it felt like stepping into North korea. But it was quaint and suited the old town vibes. Hotel provided free shuttle from echigo yuzawa station. Room only had Japanese tea cups and no spoons. Parts of the room had cobwebs and similarly at the onsen. They charged a 150 yen per person per day for onsen regardless if utilised or not. And this charge was not told to us through trip.com or during check in. Staff did not understand English at all. We had to use translator to communicate. The free dinner provided was nice for the first night then it became meh. And they strictly prohibited guests to bring own drinks to dinner as they had a drink menu. 350 yen + tax for a glass of coke. Staff were polite and nice.
MMisafir KullanıcıLove the private hot spring onsen! Will definitely go back again! Staff were nice and helpful too! When we checkout they offered a ride to the station! Saved us walking in the rain with heavy luggages.
Location is good, only a few mins walk to the station and has a few restaurants nearby. If renting the ski or snowboard stuff, also a few mins walk to these local shops.
MMisafir KullanıcıI found the dinner and breakfast expensive. As the price is expensive than other hotels we expected more variety but it was lesser than where we usually go. So were quite disappointed as I dont eat sea food and paying 3000 for break fast and 5000 for dinner when you dont eat fish is quite expensive and alcohol was quite expensive too.
There was lots of activity to do so we enjoyed that as we reached the hotel before check in time
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