My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
The room is spacious comparing to Japanese standard. The location is behind the yamagata station. There is 7-11 and open 24-hr supermarket right behind the hotel.
I love how you can choose the need of cleaning on the television. You can also see the status of the laundry on the television.
There is free drink, free ice cream and free noodle. The noodle is quite good. I like it.
Staff is very nice and helpful.
Ps. Please clean the trouser pressing, it’s so dirty.
Great Ryokan and food. Thoroughly enjoyed our stay at this place. From the outside it didn’t look like a hotel for tourists but we’re pleasantly surprised after we stepped inside. It’s a beautiful Ryokan and probably the best in the area. Only complaint is there’s nothing much else around. Most of the restaurants are closed for business and not many shops around as well.
I was very impressed with my stay at this hotel. The service was good, the rooms were clean, and the breakfast was varied. If I come back here again, I will definitely stay here again. Most importantly, there is a window with a view and the room is spacious and comfortable.
Located in a quiet neighborhood, staff is friendly and helpful. Limited parking space surrounding the hotel, but they got you covered, just check with the staff and they will sort it out for you.
Accommodation comes with free breakfast, and it's really amazing, you will be surprised by the varieties they served.
Stay for 2 days, families of five, four adults and one 2 years old.
The hotel is nice, modern and very clean. The bathtub size is quite big and like western bathtub. The bed is a bit crammed for three persons.
The breakfast is not a buffet style. Instead we offered two options, western or Japanese. Since I didn’t eat pork, my choice is only Japanese style. And yes bit bored eat it two days in a row. The taste is so-so, I like the salad.
We paid for three persons breakfast but only got two coupons and at the next day, we asked and provided breakfast coupons for child.
Located at the bottom of the ski slopes, makes for a great place to stay at for people looking for a ski in/out experience. Hotel was clean and tidy, the onsen and public bath were slightly old but still very comfortable. Food was great, our package came with breakfast and dinner, drinks are all-you-can-drink. Hotel also provides a shuttle to and from the Zao bus terminal. Overall would recommend.
The location is great!! The shuttle service runs early in the morning, such as before 5am. we rented a car and needed to return it at the airport early in the morning, so the location of the hotel was really convenient. The amenities were prepared in the lobby, and it was self-service to take them to the room. The bed was surprisingly hard, but I can't complain for this reasonable price. there is Lawson at G floor.
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8.8/10
Çok İyi
MMisafir KullanıcıI love Bernese Mountain, and I’m lucky enough to stay here and play with Haruda San (I hope I spell her name correctly). The breakfast and dinners are sumptuous and of good portion.
Staffs are attentive and swift to provide shuttle bus services.
All rooms with no shower facilities, meaning you have to go to public bath area to take shower. For rooms located at west annex, it’s a bit of walk and you need to pass through a short outdoor alleyway. I would recommend to try onsen at No. 1 and 2 site as they are close to public bath area. If you try onsen at other sites, which is at west annex, you need to go to another side of the hotel to take shower before and after the onsen as they don’t provide shower facility during winter.
DDemi.9.2Best experience I could get from this place was the owner being a great cook and exceptional with her conversations and mannerisms in sending and welcoming her customers.
Location is wonderful too, as it is quiet yet not far from the main areas to eat and transit in Yamagata. Honestly 1 of a hidden gem.
Only drawback would probably be the hot tub as she is handling it on her own and if there are multiple people living there that night, it can get a little dirty, so I'll keep to using the showers would do.
Love the place so much!
AAnonim KullanıcıMy biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
MMisafir KullanıcıThe trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again.
- Before arrival, I called the hotel twice using trip.com but no one answered.
- There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest.
- I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area.
- On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised.
- There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”.
Overall, the room is spacious and clean but the service did not meet the expectations.
MMisafir KullanıcıThe hotel is good for skiing in and out, To walk in and out needs some stamina as it’s located on higher ground, but there is a free shuttle service till 5:30pm. The onsen is the best as it has both indoor and outdoor onsen. It’s so good to have the onsen in the snow.
VvalereThe location was right next to the bus station. They have shuttle bus to ropeway. The most amazing part was their private onsen which was free for hotel guess, it costed $2500 for 45 minutes. Hotel guests could enjoy one free time per day
NNetotrevinoWoah! This is one of the best ryokans we’ve been to. The staff was super attentive and could speak some English, the rooms were amazing (see the photos!). The onsen in the room was fantastic so there was no need for us to go to the public or private onsen downstairs.
The hotel is located 3 minutes away from the bus station and conveniently situated near everything. We’ve stayed at other ryokans but this one was top notch! We strongly recommend to stay at this place and will try to come back again with friends and family. Oh! The food was wow, too! We had breakfasts and dinners included and the sukiyaki dinner offered Yamagata A5 meat which was to die for. Breakfast was also great!
MMisafir KullanıcıEven though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.
HHui Ling ShiLoved this place!! The host was so lovely and held conversation with us even with our broken Japanese haha, gave us maps / guides for the Dewa Sanzan and even asked us about our itinerary for the next day (as we were going to climb the other 2 mountains, he made sure we knew the bus timings).
It was such a nice traditional ryokan, with comfy tatami, public ofuro (hot steaming bath that felt great after climbing Hagurosan), yukata, and even tea powder and biscuits set out in the room :”) Our room had a wash basin and sofa chairs as well, but not sure if that's for all rooms. We paid 660yen each for breakfast taken away (2 big onigiri balls!) but couldn't have dinner added on (so make sure you check beforehand, because most places in the town close by 5pm).
Overall 100% recommend staying here! Loved our stay, thank you :)
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