The buffet, public bath area, room, staff and etc. are all perfect!!! Especially the game center, swimming pool and the musical performance at the night. You can simply spend a few days in the resort! It is close to the attractions so the place is perfect!
This was my second visit to this large onsen hotel, and I noticed that the staff’s English has improved, which we really appreciated. We were especially thankful that they prepared our futons with two layers, thanks to that, we had no trouble sleeping on the tatami this time.
Our room was on the 11th floor, but unfortunately, there wasn’t much of a river view unless we stepped out onto the balcony and leaned over to look down. Instead, the view was of an old, closed-down, partially demolished hotel, which was a bit disappointing.
Their rooftop onsen offered a beautiful mountain view, which made up for it to some extent. However, there were no bathing amenities such as shampoo and conditioner available there. It seems like they expect guests to experience the onsen on the first and another floor for showering and washing up.
Their buffet offered a wide variety of food, but the steak was too tough, the sashimi felt soggy and the tempura wasn’t crispy at all
The location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
Très bon service à la clientèle malgré qu'il ne parle pas beaucoup anglais. Les repas étaient délicieux (petit déjeuner et dîner buffet). Pres de la gare Tobu square world.
Прекрасный отель! Великолепные горячие источники, полный релакс. Очень хорошие крема и шампуни для волос для всеобщего пользования , а также великолепные завтраки и ужины- с деликатесами из клешней крабов, икры, тунца и тому подобного. Спасибо. Мы- гости из России.
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8.5/10
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MMisafir KullanıcıThe exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.
MMisafir KullanıcıThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
MMisafir KullanıcıThis was my second visit to this large onsen hotel, and I noticed that the staff’s English has improved, which we really appreciated. We were especially thankful that they prepared our futons with two layers, thanks to that, we had no trouble sleeping on the tatami this time.
Our room was on the 11th floor, but unfortunately, there wasn’t much of a river view unless we stepped out onto the balcony and leaned over to look down. Instead, the view was of an old, closed-down, partially demolished hotel, which was a bit disappointing.
Their rooftop onsen offered a beautiful mountain view, which made up for it to some extent. However, there were no bathing amenities such as shampoo and conditioner available there. It seems like they expect guests to experience the onsen on the first and another floor for showering and washing up.
Their buffet offered a wide variety of food, but the steak was too tough, the sashimi felt soggy and the tempura wasn’t crispy at all
MMisafir KullanıcıA lovely hotel with a great onsen. Traditional Japanese breakfast was delicious! Not much going on around the hotel though restaurant-wise, it’s definitely easier coming with a car.
MMisafir KullanıcıTrès bon service à la clientèle malgré qu'il ne parle pas beaucoup anglais. Les repas étaient délicieux (petit déjeuner et dîner buffet). Pres de la gare Tobu square world.
MMisafir KullanıcıHonestly, given the low price that provides 2 meals and onsen experiences, I think it is quite good for value, but of course the building is very old and rather broken (although it is still usable). But then, it will take an hour to go to Nikko and the surrounding area isn't interesting to visit, just to stay in this hotel is not a very good option especially if you want to go hiking in Nikko.
DdunhkThe buffet, public bath area, room, staff and etc. are all perfect!!! Especially the game center, swimming pool and the musical performance at the night. You can simply spend a few days in the resort! It is close to the attractions so the place is perfect!
MMisafir KullanıcıTout était bien, la chambre, les repas délicieux...c'est vrai que les réceptionnistes ne parlent pas anglais mais on nous a amené et déposé à la gare très gentiment !!!
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