Spa İçeren Viti Levu Group, Fiji Otelleri

Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends

Excellent stay. Great customer service, housekeeping staffs are so friendly and infact all staffs are. But the only downfall is carpark. It should be maintained with lights and at least concreted as a proper carpark. Very easy to get robbed in dark and all sand and mud get into the hotel lobby as it sticks on the shoes. I believe the establishment can have a fair view on that. Overall 10/10. Definitely my go to place ..breakfast is lovely a few more selections can be overwhelming and yeah the chefs do need to learn to smile when asked for help . It doesn't cost to smile .

Very friendly people, very welcoming and peaceful. Food are so delicious. I would recommend it to anyone who wants to be free from stress to visit Duadua resort.

The hotel is abt 8 mins drive fm airport. Room was spacious and clean. I had a pool view room on 2nd level , very lovely. Room service was prompt and food was so good. Concierge helped to arrange an early morning airport transfer and front desk arranged my takeout breakfast. Service is excellent!! Highly recommended.

Nice little place near the beach. It was picture perfect. Room was big and spacious with old style charm. Staff were friendly and the manager was helpful. Walking distance to a few good eateries. Dinner at this place was also good.

I recently stayed at Gecko's Resort and had a very relaxing and enjoyable experience. The resort has a peaceful atmosphere that’s perfect for unwinding. The rooms are spacious and well-kept, with a comfortable bed that made for restful nights. I especially appreciated the little touches like free DVDs available to borrow – a nice bonus for quiet evenings in. The location is great too – just a short distance from the beautiful Sigatoka Sand Dunes and the Pacific Ocean, so there’s no shortage of things to see and do nearby. One downside, however, is the Wi-Fi. Access requires a voucher, and if you're streaming videos (like on YouTube), the data only lasts around two hours. This was a bit inconvenient, especially in an age where connectivity is expected to be seamless. Overall, Gecko's Resort is a great option for a peaceful getaway with a few nice extras. Just be prepared to manage your internet usage or consider unplugging and enjoying the serene surroundings.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

Second time for us to stay here this hotel! This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help! We recommend Intercontinental if it’s first time to visit Fiji because of below reason! -friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart! -spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge -Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels! -spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day! Thank you for the another beautiful stay and we will definitely come back!!