Spa İçeren Viti Levu Group, Fiji Otelleri

Excellent stay. Great customer service, housekeeping staffs are so friendly and infact all staffs are. But the only downfall is carpark. It should be maintained with lights and at least concreted as a proper carpark. Very easy to get robbed in dark and all sand and mud get into the hotel lobby as it sticks on the shoes. I believe the establishment can have a fair view on that. Overall 10/10. Definitely my go to place ..breakfast is lovely a few more selections can be overwhelming and yeah the chefs do need to learn to smile when asked for help . It doesn't cost to smile .

Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends

The location of the resort is great - not too far from Nadi airport and also few hours drive from Suva. However, the wifi was a but choppy and many bugs were found in the room. I understand due to the weather conditions that may affect the amount of insects in rooms, but I think the hotel should make an effort to reduce if not eliminate the amount of bugs on the bed at the very least. Service from staff was alright, some better than others.

The stay here was lovely, wonderful. Clean place. Great service, very friendly and helpful staff. The only issue we had was the phone calls to reception was not answered. Unsure why but it would ring and ring and ring and no one picks up. As we were abit far from the reception area... Im an emergency it could be a problem. Luckily there was none but I think they need to look into it.Luckily there was none but I think they need to look into it. But otherwise we had a great stay.. I would recommend the massage too... Best decision we could have made. The girls did great.

Nice little place near the beach. It was picture perfect. Room was big and spacious with old style charm. Staff were friendly and the manager was helpful. Walking distance to a few good eateries. Dinner at this place was also good.

The room service was quite poor. We check-in and no towels were present in the room. We called room service to request for towels and we didn’t get them after 2 hours of our request. Even after waiting for the 2 hours, only 2 shower towels were provided and nothing more. Amenities were good overall.

The hotel is abt 8 mins drive fm airport. Room was spacious and clean. I had a pool view room on 2nd level , very lovely. Room service was prompt and food was so good. Concierge helped to arrange an early morning airport transfer and front desk arranged my takeout breakfast. Service is excellent!! Highly recommended.

Second time for us to stay here this hotel! This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help! We recommend Intercontinental if it’s first time to visit Fiji because of below reason! -friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart! -spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge -Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels! -spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day! Thank you for the another beautiful stay and we will definitely come back!!

Where disappointed, room was not like the pictures . Was advertised as a deluxe room bur was very old and small. When walking to our room we walked over mats that were covering a hole . The back door of our room only had a chain to lock and we hadn't realized there was no internet. We realized immediately that we would not be comfortable and decided to leave immediately. We asked If we could at least have 1 night of our 2 nights already payed reimbursed but we're declined.