Huge hotel with great facilities, but gym, sauna, onsen and pool have to be paid extra and at high prices. That left a very bitter aftertaste. The room was large but a bit dated and could be cleaned better.
The service at the reception could be nicer and speak better English. However, the rest of the service staff were extremely nice and helpful. Early check-in was possible free of charge.
The hotel is very close to Kobe airport, but only offers a shuttle service for the train stations. Why not also for the airport is somewhat questionable.
First off, this location is a bit out of the way, if you intend to stay close to the downtown...you have to take the ”Portliner” a few stops.
No issue for me, but did not realize this when I booked.
I chose it because of the onsen / sauna, and I was very satisfied: this was the best sauna / cold tub I had in Japan (so far).
Was hotter (and colder) than anything else. The actual hot-tub was good too, but I focus on sauna > cold tub cycles more than anything.
Rooms are new and look good, if not a bit small. As expected.
Stay for a night if you are on the fence...use the onsen...have a coffee-milk afterwards. You'll feel great.
Rooftoop bar / restaurant was nice as well and very friendly staff!
The room is really spacious and has everything. Clean sheets, pjs and wc. The room was clean also but not as clean as my previous jp hotel ( some marks on the table) Bed was comfy too.theres an air purifier whoch was great. Bathroom doesn't have a bathtub as there is onsen in the hotel and massage chairs in the shared area. Love the free snacks, ramen, ice bar and Yakult. At night the onsen can get crowded.
It's right at one of the entrances to nankinmachi and has a city bus stop a few steps away. The famous senbei shop is nearby too. Highly recommend!
the room is huge for our family of 3! love it and there is hot spring bath, although is a distance away from the hotel, is worth going for it to detox. the hotel surroundings were great photo spots too, highly recommended.
Great hotel in a fantastic location! We had a lovely time here and were well looked after. The onsen was glorious in the evenings also. Wasn’t too happy about the added cost of being given a second key for the room (which we didn’t ask for, but were given and had no idea we would be charged). Aside from the added cost at check out, it was lovely!!
Nicely located next to port tower, not too far from subway station, a few minutes walk from China Town.
Shuttle service for train station, but depending on traffic it might not be that faster.
The hotel is not brand new and it shows, but rooms are still nice and tidy regardless with all equipment one could expect.
Public bath is fantastic, with sona, hot, hotter and cold baths. Nice amenities in general.
Nice and helpful staff.
Wow, this was our first time staying at a Dormy and we loved it. We've stayed at other business hotels, and Dormy has been the best this far. The roof top onsen was great, very clean with lots of personal care products to use. They offer free ice cream (popsicles after onsen 🤤) and ramen in the evening, and free yakult in the morning. The room size is economical, bit larger than other business hotels we stayed in.
Parking is not free, it's 1300 a night (if there's space). If it matters, the pajamas they provide are not visually appealing, though they are comfortable (a shirt and pants, both using synthetic sweat wicking (think athletic wear) fabrics).
Hyōgo ili OtelleriZiyaretçilerin %5.5 kadarı bu bölgeyi tercih ediyor
AAnonim Kullanıcı2024.10.20
The hotel is right next to the Architectural wonders of Awaji and you can view them with the seaview as a background right from the balcony. The size of the room is also very comfortable. Would also like to recommend booking the breakfast buffet. We have tried two restaurants from the hotel and bought souvenirs from the shop and have nothing to complain about.
Harika
210 yorum
9.0/10
Gecelik
145 AU$
tutarından başlayan fiyatlar
Müsaitlik Durumuna Bak
Spa İçeren Tüm Hyōgo ili Otellerine Göz Atın
Hyōgo ili Otelleri İçin Misafirlerin Yaptığı Yorumları Keşfedin
Tümünü görüntüle
9.5/10
Olağanüstü
MMisafir KullanıcıReally a nice place for relaxing. Perfect service professional, helpful and friendly staff with a warm smile.
We stayed in Naruto Room which is really amazing. Kids are super excited for the free gifts and Naruto , Sasuke clothes.
Your can enjoy free drink, snacks and welcome fruit providing in the room.
Dinner and breakfast are included which is really high quality and delicious. Awaji beef is a MUST try.
If you like watching stars, GRAND CHARIOT is a wonderful for you.
The only disadvantage is the transportation. We went there by public transport. All information and instructions are unclear and we spent plenty of time to get there. Also, hotel is far away from the park entrance. You must contact the hotel at the information centre from park Exit F for the pick up when you arrived. Other than that, everything is perfect.
AAnonim Kullanıcı对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
MMisafir KullanıcıGreat stay, tasty breakfast buffet, clean comfortable room with wonderful view of Kobe city & harbour, conveniently located near JR Shin Kobe station.
CcleankoalaThe room is really spacious and has everything. Clean sheets, pjs and wc. The room was clean also but not as clean as my previous jp hotel ( some marks on the table) Bed was comfy too.theres an air purifier whoch was great. Bathroom doesn't have a bathtub as there is onsen in the hotel and massage chairs in the shared area. Love the free snacks, ramen, ice bar and Yakult. At night the onsen can get crowded.
It's right at one of the entrances to nankinmachi and has a city bus stop a few steps away. The famous senbei shop is nearby too. Highly recommend!
AAnonim KullanıcıHuge hotel with great facilities, but gym, sauna, onsen and pool have to be paid extra and at high prices. That left a very bitter aftertaste. The room was large but a bit dated and could be cleaned better.
The service at the reception could be nicer and speak better English. However, the rest of the service staff were extremely nice and helpful. Early check-in was possible free of charge.
The hotel is very close to Kobe airport, but only offers a shuttle service for the train stations. Why not also for the airport is somewhat questionable.
MMisafir KullanıcıI have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers.
The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history
MMisafir KullanıcıUpon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there.
MMisafir KullanıcıFirst off, this location is a bit out of the way, if you intend to stay close to the downtown...you have to take the ”Portliner” a few stops.
No issue for me, but did not realize this when I booked.
I chose it because of the onsen / sauna, and I was very satisfied: this was the best sauna / cold tub I had in Japan (so far).
Was hotter (and colder) than anything else. The actual hot-tub was good too, but I focus on sauna > cold tub cycles more than anything.
Rooms are new and look good, if not a bit small. As expected.
Stay for a night if you are on the fence...use the onsen...have a coffee-milk afterwards. You'll feel great.
Rooftoop bar / restaurant was nice as well and very friendly staff!
MMisafir KullanıcıKonumu tren istasyonuna sadece bir dakika uzaklıkta, elverişli. Alt katta küçük bir market var.
Servis özenli ve nazik, çoğunlukla Japonca konuşuyorlar, ancak bazı İngilizce konuşan personel iletişimi kolaylaştırıyor. Birkaç özel banyo iyi donanımlı ve temiz, dinlenme alanında ise ücretsiz su ve dondurma sunuluyor.
Dışarıda giymek için şık yukata bornozlar temin ediliyor.
İki kişilik pakete bir gecelik konaklama dahil ve hem akşam yemeği hem de kahvaltı ortalamanın üzerinde.
Trip.com'da otel rezervasyonu yapmak için sayfada varış noktanızı, seyahat tarihlerinizi ve misafir sayısını girmeniz yeterli. Ardından, müsait otellere göz atarak rezervasyon yapmak istediğiniz oteli seçin. Ekranda çıkan yönergeleri takip ederek ödeme bilgilerinizi girip rezervasyonu tamamlayın.
Trip.com'da otel fırsatlarına nasıl erişebilirim?
Trip.com'da uygun fiyatlı otelleri keşfetmenin birçok yolu var. Arama sonuçlarınızdaki otelleri tercih ettiğiniz fiyat aralığına göre filtreleyebilir veya önce en düşük fiyatlı seçenekleri görmek için sonuçları fiyata göre sıralayabilirsiniz.
Trip.com'da otel fırsatlarını nasıl bulabilirim?
Trip.com, yıl boyunca çok çeşitli otel fırsatları ve promosyonlar sunuyor. Bu özel fırsatları fırsatlar sayfamızda kolayca bulabilirsiniz. Ayrıca, sadakat programımıza üyeyseniz hesabınızda oturum açarak otellerin listelendiği sayfalarda üyelere özel indirimli fiyatları keşfedebilirsiniz.
Otellerde daha düşük fiyatlara nasıl erişebilirim?
Bazen hafta ortasında otel rezervasyonu yapmak daha ucuz fiyatlar bulmanızı sağlayabilir fakat sezon da bir o kadar önemlidir.
Trip.com'da kaç otel listeleniyor?
Trip.com'da 230'dan fazla ülke ve bölgede yer alan 5.000.000'un üzerinde otel bulunuyor. Hangi otele rezervasyon yapacağınıza karar veremiyor musunuz? Fikir edinmek için sitemize göz atın!
Trip.com üzerinden otel rezervasyonlarımda iptal veya değişiklik işlemleri yapabilir miyim?
Bu, otelin politikasına ve iptal tarihine bağlıdır. İlgili otelin sayfasındaki politikalar bölümünü kontrol etmenizi öneririz. Rezervasyonlarınızda iptal veya değişiklik işlemi yapmak için Trip.com hesabınızda oturum açın, "Rezervasyonlarım" sayfasına gidin ve yönergeleri uygulayın.
Trip.com müşteri destek ekibine nasıl ulaşabilirim?
Trip.com'un 7/24 müşteri desteğine Trip.com'daki Yardım Merkezi'ne gidip bir talep göndererek ulaşabilirsiniz. Dilerseniz, bulunduğunuz yere bağlı olarak müşteri destek ekibimizle telefon veya hizmet sohbeti aracılığıyla da iletişime geçebilirsiniz.