Bathrooms are the 90's type but overall rooms are clean. Love the shuttle service to Sannoomiya very frequent and convenient to go into the city instead of taking the trains. Front desk helped us to book for a taxi to the airport limousine area and it was Japanese punctuality. Overall pretty nice and decent place might come here again. Lastly the hotel is located next to the Convention Centre so if you have an event there this place is just perfect.
Kita Ward,Kobe OtelleriZiyaretçilerin %42.9 kadarı bu bölgeyi tercih ediyor
MMisafir Kullanıcı2025.05.17
I have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers.
The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history
I had a wonderful stay at Dormy Inn! The staff was incredibly welcoming and attentive, making sure all my needs were met. The room was clean and spacious, with a fantastic view of the city. I highly recommend the free supper noodle—so delicious. Definitely will come back on my next visit to Kobe!
I arrived early and the staff told us to keep the car at hotel car parking with 300yen per hour, which is cheap and let us hassle free leaving the car and start our sight seeing. When we came back to hotel at night, all the luggage was in the room. Super grateful.
Very care to kid with kid amenities.
The onsen environment is clean and looks new!
Close to JR if you travel by railway.
Complimentary noodles with Xmas style and free drinks making kid so happy for the stay!
We had a great stay at La Suite Kobe Harborland. Great Balcony views. No restaurants for breakfast but Room service breakfast delivery including every morning. Staff was very attentive as is standard in Japan. Rained on the day we left making cabs harder to get and staff pulled out a minivan and drove us to the Shin Kobe station to get our train on time. Enjoyed the restaurant and giant showers. Very close to harbor and short walk from Center street. Enjoyed our stay and great service.
This hotel is next to the ropeway to herb garden. There is a supermarket , train station and ¥100 shop within the same building. There is a 7-11 just outside (level 1). Parking is available at 8th floor for hotel guest chargeable at ¥1500 per night. Breakfast is fantastic - their curry , omelette and smoothie are their specialty. Highly recommend to stay at this hotel .
Excellent hotel for a family stay. The room was clean, spacious, and very comfortable, making it easy to relax with children. The staff were friendly and attentive, always ready to help.
The location was convenient, and the overall atmosphere felt safe and family-friendly. Great value for a comfortable and enjoyable family trip. Highly recommended.
Kita Ward,Kobe OtelleriZiyaretçilerin %42.9 kadarı bu bölgeyi tercih ediyor
MMisafir Kullanıcı2025.10.17
This onsen was pure bliss. The hot spring water was so relaxing, the scenery was stunning, and everything was super clean. I felt completely refreshed afterward. One of the best experiences I’ve had in Japan — highly recommended!
Harika
226 yorum
9,2/10
Gecelik
190 €
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AAnonim Kullanıcı对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
MMisafir KullanıcıВеликолепное место в целом. Рекомендуем к посещению. Вышла замечательная прогулка от станции до отеля, на месте максимально вежливо встретили, все рассказали и показали. Проводили в номер, рассказали о порядке. Брали традиционный номер с футонами, вид из окна просто потрясающий. Онсен включает два источника, удобную зону раздевалок, массажных кресел, сауну и бассейн с холодной водой. Выдают фрипассы во 7 общественных бань деревни. Имеется шатл, который возит по точкам для прогулок. Цены не завышены. Завтрак на шведском столе был прекрасный. Остались очень довольны, хотелось бы вернуться сюда ещё!
MMisafir KullanıcıThis hotel is next to the ropeway to herb garden. There is a supermarket , train station and ¥100 shop within the same building. There is a 7-11 just outside (level 1). Parking is available at 8th floor for hotel guest chargeable at ¥1500 per night. Breakfast is fantastic - their curry , omelette and smoothie are their specialty. Highly recommend to stay at this hotel .
YYee33I had a wonderful stay at Dormy Inn! The staff was incredibly welcoming and attentive, making sure all my needs were met. The room was clean and spacious, with a fantastic view of the city. I highly recommend the free supper noodle—so delicious. Definitely will come back on my next visit to Kobe!
MMariia_Мы путешествовали компанией из 5 человек, оставались на одну ночь в одном общем номере с ужином и завтраком. Сотрудники рекана помогали по всем вопросам нам во время всего проживания, а также с тяжелым багажом. В стоимость входит также пропуск во все онсены на территории городка.
Номер очень уютный и чистый
Спасибо большое за такой чудесный отдых!
MMisafir KullanıcıThis onsen was pure bliss. The hot spring water was so relaxing, the scenery was stunning, and everything was super clean. I felt completely refreshed afterward. One of the best experiences I’ve had in Japan — highly recommended!
MMisafir KullanıcıBathrooms are the 90's type but overall rooms are clean. Love the shuttle service to Sannoomiya very frequent and convenient to go into the city instead of taking the trains. Front desk helped us to book for a taxi to the airport limousine area and it was Japanese punctuality. Overall pretty nice and decent place might come here again. Lastly the hotel is located next to the Convention Centre so if you have an event there this place is just perfect.
MMisafir KullanıcıI have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers.
The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history
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