Yayınlanma tarihi7 Ara 2025
Cheniee
One of the best hotels I’ve stayed in. We visited in early November 2025 during the autumn season, and the beautiful foliage added such a romantic touch to the surroundings.
I loved the modern interior, the comfortable bed, and the overall room layout. The hotel looks incredibly romantic at night too, especially with the reflections on the pond.
The outdoor onsen was a highlight. It felt serene at night, and the maple trees lit up in the evening made it absolutely scenic. The onsen is located in a separate building, so you do have to walk through the cold, but it wasn’t an issue as the hotel provides thicker robes. If I had to nitpick, the indoor slippers weren’t the most comfortable.
We drove during our stay, so getting to nearby attractions was easy. There’s a large supermarket and a pharmacy about 5–10 minutes away, which was very convenient — we didn’t even need to visit any convenience stores.
This hotel impressed me so much that it made me look up where else Hotel Indigo has branches in Japan!
Daha Fazla Göster
Gecelik başlangıç fiyatı:282 €
Yayınlanma tarihi16 Ara 2025
Misafir Kullanıcı
Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area.
Room: Clean and comfortable. But the bath powder is like toilet detergent scent.
Amenities: there is Family mart operates until 11pm in hotel west.
Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly.
Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage.
Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.
Daha Fazla Göster
Gecelik başlangıç fiyatı:199 €
Yayınlanma tarihi2 Oca 2025
Misafir Kullanıcı
Provides shuttle services to Karuizawa Station (which is also where the factory outlet is). Super good service, all the staff members are so welcoming, nice and helpful, and they bid the guests goodbye the traditional Japanese way when we leave, such a warm touch. Very good breakfast with a super nice view. Rooms are spacious enough and very comfortable.
Daha Fazla Göster
Gecelik başlangıç fiyatı:257 €
Yayınlanma tarihi15 Mar 2025
Jova
我對這間酒店很滿意,地點一流,職員友善,房間舒適。
房間不論是燈光、氣溫、床褥被鋪都很舒適,特別要讚揚房務姐姐,把房間清潔得非常乾淨。房間有兩個露台,其中一邊可看到八方尾根滑雪場。
住了六晚,每天早餐食物種類大致相同,但也豐富。當中三晚分別到酒店不同的餐廳享用晚餐,第一晚在酒店內吃自助晚餐,食物種類很多;第二晚在酒店旁的The Forest吃西餐;第三晚在酒店旁的The Forest吃日本菜,三間餐廳的價格不貴但很美味。
而放滑雪用具的Dry Room則在酒店外,是真的乾燥房,還有烘乾雪鞋的機器,而不是某些酒店所謂的Dry Room而其實只是一個Locker房已而。
Daha Fazla Göster
Gecelik başlangıç fiyatı:96 €
Yayınlanma tarihi25 Oca 2026
Shu Kaisei
One of the best onsen hotels ever for a good price value! It’s about under 10minute walk from Matsumoto Station situated in a quiet corner of the main road.
You have to take off your shoes and store them at the front entrance shoe lockers, because the entire hotel floor is tatami (good experience). Front desk staff very hospitable as they even help to wipe your luggage wheels clean.
Room is also entirely tatami, pretty spacious, and very clean. Appreciate that the air conditioner can be toggled between heating & cooling, instead of centralized conditioning. There’s a small private shower cubicle. There’s a free welcome snack in the fridge everyday. At 9:30pm-11pm, there’s even free “Yonaki Soba Noodles”.
The public onsen itself was also great, with both indoor and outdoor options.
The bed is of a low bed frame slightly mimicking futon style, it was a good night sleep.
Definitely will be back to any of their similar chains across Japan!
Daha Fazla Göster
Gecelik başlangıç fiyatı:73 €
Yayınlanma tarihi18 Şub 2026
OffAbb
The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high.
I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative.
The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!
Daha Fazla Göster
Gecelik başlangıç fiyatı:58 €
Yayınlanma tarihi31 Ağu 2025
Michellehcim
Nice hotel with beautiful hot springs. Both dinner and breakfast were great, although quite a lot of people. Also, it’s a family hotel, so if you don’t like being surrounded by children, cannot recommend.
Daha Fazla Göster
Gecelik başlangıç fiyatı:123 €
Yayınlanma tarihi21 Nis 2025
Misafir Kullanıcı
Amazing hotel with top notch service, facilities and food. The outdoor onsen looks directly out to the snow mountain, and we had snow whilst we stayed—magical feelings when you are in the onsen and snow falls on top of you! Highly recommend.
Daha Fazla Göster
Gecelik başlangıç fiyatı:288 €
Yayınlanma tarihi27 Oca 2025
Misafir Kullanıcı
Our staying here was a pure pleasure! And I must say, it exceeded all our expectations! From the moment we arrived, the staff was incredibly welcoming and attentive, making the check-in process smooth and hassle-free. The room was spacious, clean, and beautifully decorated, providing a perfect retreat after a long day of exploring.
The location of the hotel is fantastic, sarrounded by montains and river. The free shuttle from Chino Station makes getting here quite easy.
Enjoying the onsen was a delightful experience, offering pleasure for all your senses: the hot spring water, the sounds of nature, the beautiful scenery.
The traditional kaiseki dinner was exceptional! Each dish was thoughtfully prepared, showcasing fresh, local ingredients. The flavors were rich and well-balanced, with a perfect blend of spices. The atmosphere was cozy and inviting, making the dining experience even more enjoyable. Overall, it was a delightful culinary experience that complemented the serene surroundings perfectly!
I highly recommend this hotel for anyone looking to escape and rejuvenate in nature, have a comfortable and pleasant holiday away from the noisy and crowded big city. I can't wait to return during other season! Thank you!
Daha Fazla Göster
Gecelik başlangıç fiyatı:202 €